Domar Solutions Arvostelua 593

I would like to take this opportunity to apologise. It was not the fault of Domar Solutions that the parcel didn’t arrive as intended.
It was definitely the Post Office, that was at fault. Delivered to the wrong address.

Christopher was extremely helpful answering questions prior to purchase. His response was part of my final decision choice. The product arrived promptly an set up was straightforward.

Spent over £1000 with company on a CCTV kit. They supplied network cables that are not suited to external cameras. Tried 3 times to resolve including pictures. They've stopped communicating with me even though I've been very courteous throughout. I wouldn't use them again.

Product very good quality, price of cameras good, after sales support very good ana very helpful, I would recommend this product

really good customer service- explained what would be my best option-

Fabulous support from Christopher who talked me through how to set up the CCTV
He went above & beyond his job spec

Truly grateful
Great CCTV system too

Speed, attention to detail and excellent after sales tech support.

Good product, low cost & quick delivery - what's not to like?!

Excellent product. Quick delivery.
Surprisingly easy to set up on the App.
Will be buying again for sure.

The Domar website is clear and easy to find the correct items for my requirements, delivery was next day. The setup of camera and recorder was quick and straight forward. The customer service was faultless, I managed to delete recorder settings and called Domar cusr service and received a call back within minutes and was up and running again in no time.

Christopher helped me out , resolved my technical issues quickly. Good service from Domar

Clear website with easy order process and prompt delivery.

Great company to deal with, quality of cameras are fantastic, I’ve been using Domar Solutions for around 10 years and will never go anywhere else.

really good quality cameras, I had a problem getting the recorder on to my network,
Not a problem, a couple of helpful emails and then Dormar loged on and sorted the problem for me.
I will be buying from them again.

Having researched cctv systems I picked Domar, as we needed grey cameras. I had a question about the system and received a quick and clear response via online chat.
Having purchased and installed the system the cameras (POE) did not connect automatically. Messages to Domar technical support remain unanswered some 10 days after sending the request.
Their automated response says they usually respond within 48 hours, up to 4 days if busy.
After a lot of online searching and a great deal of trial and error I eventually got the system working myself.
The instruction manual does not represent the equipment supplied. Online support videos also do not represent my system.
Now working the cctv clips are clear, but the lack of technical support is the reason for the 2 stars. Others have lost adversely commented on the lack of response.
I note a very quick response to this review asking for my original email to be resent as it might not have reached their inbox. It was received as that prompted the auto response containing expected reply times. Also, the request for support was through your website, so I don’t have an email to resend.

Perfect supply bang on time easy to install and setup thank you so much

Had a problem with getting pictures on mobile Domar sorted for me via remote link nothing was to much trouble totally professional firm would recommend to every one

Bought this system to replace an older and cheaper system Hoping that the more expensive system would be better, but I was wrong. Every couple of days, one of my four cameras disconnects sometimes for several hours sometimes for a minute, but then sometimes for several days until I have to manually reconnect it. At this point, I’m having to reconnect cameras every three or four days The support I got a first was brilliant. Couldn’t ask For more but since they haven’t been able to solve my problem they’ve stopped replying to my emails. They’ve simply given up and now they ignore me. I bought this System because I needed security And it failed to give me that the cheap system had before was 100% reliable this Domar system is complete rubbish.BitVision app doesn’t work most of the time, playback is always high speed even tho set to x1. This system can’t do anything right , it’s completely unreliable