They are very good at keeping me updated with progress and also with any trouble they had finding with getting parts. Their workmanship is excellent although I have had to ask for a call back on a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
They are very good at keeping me updated with progress and also with any trouble they had finding with getting parts. Their workmanship is excellent although I have had to ask for a call back on a... Näytä lisää
Yritys on vastannut
We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Näytä lisää
Yritys on vastannut
I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Näytä lisää
Yritys on vastannut
My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Näytä lisää
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I was very happy with my experience with DLG Auto Services, from picking up my car to dropping off.
The office kept me up to date every few days with which stage my car was at, and when it would be finished.
Fast, efficient, and good communications, the repairs done are invisible and they even washed it
Staff pleasant and courteous. Efficent service.
Customer relations superb.
Quick turnaround. High quality work
The car was collected Grant a very pleasant kind man. Grant telephoned prior to his visit advising he was on his way. He explained the processes of repairing my car ensuring i understood what was to happen. Your office kept me up to date every 48 hours. Grant returned the car to me and again explained the repair. Such a lovely polite young man. Excellent customer service all round
Very Helpfull kept me informed at all stages of repairs a good service etc done
My recent experience with DLG was fantastic. I was so impressed with the quality of work delivered.
Thank you so much!
Great service, very quick turn around and kept informed all through the process.
Car collected from home saving trouble of getting it to wherever. Excellent repair job in suitable amount of time. Cant see where it was done. Car delivered home by Tony in a friendly, pleasant way reversing it in for ease of access next time it was used. It had protective covers to keep car clean inside as it was cleaned both indoors and out. The work is guaranteed for 5 years. We were kept up to date by phone by staff and when phoning them the phone was always answered and not left ringing for ages.
The whole package from the helpful professional staff in your offices to the great job done on my car repair..... plus the beautiful clean condition my car was in when returned and last but not least the two drivers one collecting and one returning my car who were so good to me
Absolutely fantastic ,quick recovery, quick delivery, friendly service and delivery but on top of it all QUALITY finishing repairs could not be happier thank you and I would not hesitate in recommending them
DLG were very professional kept me updated at all times and did an excellent job in their stated time scale
Great communication updates every step of the way staff polite and helpful
Work carried out quickly and smoothly and end result absolutely amazing
Although the repair took a little longer than I expected, I was kept up-to-date at all times re: the progress.
Great efficient service and they kept me updated at all times . Would recommend.
Excellent service and repairs. Kept updated at all times. I highly recommend this garage.
The service was 1st class, even when the repair was delayed due to manufacturers delaying the delivery of parts, your customer service department constantly kept us informed with calls every couple of days.
The finished article looks like the day it rolled out of the showroom.
The work has been done satisfactorily, and all the while during the process I was kept informed of progress.
Although there was a delay in getting parts,I was kept informed weekly.
When my vehicle was returned it had not been road tested and there is a slight squeal from the rear although nothing much ( the damage was severe rear impact and the electronic handbrake kept the car in place, whether it is anything to do with that I'm not sure). Also one of the number plate lamps did not work but that was an easy fix for me to do and less teouble than havjng to return the car.
The repairs, however, looked great.
I had a v good service from the garage The car passenger doors locks were repaired to my satisfaction.
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