What a wonderful shop! I purchased a dress from this company unfortunately it was a little too big for me but fitted my sister perfectly.She kept it! I reordered 2 of the same style but in a smaller s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fit, material over all looks beautiful. Fantastic value for money. Will order a few more.
The dress was beautiful however the packaging it arrived in was extremely disappointing It was a gray plastic bag.Spending this amount Diva need to look at how the dress is presented. I’ve bough... Näytä lisää
Diva Catwalk is my "go to" for amazing dresses. They fit my body perfectly, offering full coverage while still being sexy. The quality is excellent and they ship quickly to the U.S. I've contacted cus... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Discover the latest women's dresses from Diva Catwalk. From statement occasion dresses to elegant work dresses and day-to-night outfits.
Yhteystiedot
Yhdistynyt kuningaskunta
- sales@divacatwalk.com
- divacatwalk.com
4,3
Erinomainen
405 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The dress is very beautiful
The dress is very beautiful, sits on me perfectly, fast delivery. very satisfied. Many thanks.
29. syyskuuta 2022
Beautifully made dresses and speedy…
Beautifully made dresses and speedy delivery - very impressed and will definitely be ordering more in future - highly recommend 💖💖💖💖
14. syyskuuta 2022
Really excellent products and great…
Really excellent products and great customer service. Sizes are much smaller than you would think so size up!
23. elokuuta 2022
Great service received after order error
Chose a wrong size when ordering and reached out to customer service. Anna was so nice and had a lot of patience in assisting me to reorder. I was really happy with the experience I received
23. elokuuta 2022
Vastaus yritykseltä Diva Catwalk
Good Morning Lopamundra
I have seen your 1 star review regarding slow delivery and no update, I am very sorry you are not happy. I can not find any contact from yourself asking us for any information.
I have looked up the courier tracking for your parcel and have screen shot its progress. It has been in Australia in Customs since 18th August.
Have they contacted for you to pay the import tax in order to release the parcel to you?
Quick delivery
Quick delivery, love the dress. This is my 4th dress from this brand. Great for work or dress up for a special event.
10. elokuuta 2022
Lovely designs
Lovely designs. Good fabric. Well made. Look as though they come up a little small but yet to try on.
Great value for money.
9. elokuuta 2022
Designs are amazingly flattering.
Designs are amazingly flattering.
Lots of unique designs for a special occasion plus designs for a high profile job.
The colours are stunning.
23. heinäkuuta 2022
Arrived safely and of good quality
21. heinäkuuta 2022
Highest quality of clothing and customer service
I am a regular customer (always in the sales!). The clothing is of the highest quality and perfect for work or a special occasion. The customer service is excellent. I tend to order a larger size than I would do normally for a slightly looser fit but that is just a personal preference.
19. heinäkuuta 2022
Bad at refunding
Bought a dress online and arrived within a few days however it wasn’t suitable so I returned it along with other dresses I’d bought from other online companies .
I found on returning that you have to pay to return the goods and as it was over £100 in value I ended up paying about £9 in postage . The other dresses I bought , from other companies, had free delivery and returns and they notified me and returned my money within days whereas Diva did not notify me until a few days later saying they had received it and had to process it before refunding me . Apparently they do not open parcels returned for 72 hours due to Covid !!!!!! They also say refunds can take up to14 working days !!! Most companies say up to 5 working days but you usually get it before . Also as I did not buy it they deduct the initial postage cost from your refund!!! So be aware . I’ve yet to see how much they will charge for that . I sent this parcel back on 29th June with post office and got notified from Diva on 4th they received it . Here I am 10th July and nothing .
Will not use again as too costly both in postage and the quality did not justify the cost of the dress !!
Update . Within a few hours of receiving my review I have an email to say they are issuing a refund . However they have had the goods for a week and still only just refunding and after that email from them they state it could still take another 14 working days to show in my account . Bad practice which leaves a bad taste . Delay tactics to hang on to my money . How can it take this long to refund ?
10. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Diva Catwalk
Dear Linda Cox
We are sorry to hear you have been unhappy with our service.
We take all complaints seriously so we have looked into your order transaction.
The timeline on your order shows you ordered on Wednesday 29th June and you received your dress the next day.
We received the dress back from you on Monday 4th July and this was acknowledged by us via email on the same day.
The refund was processed on the 11th July but this may take up to 5 days to arrive in your account by the time the refund goes through the credit card system.
Therefore there have been only 5 working days from receiving the dress back and refunding you.
As you must be aware, returned items have to go through certain procedural checks and we don't consider our service to be slow.
Your purchase has been within the stated terms on our website.
The dress you purchased is one of our most popular styles and we have many satisfied customers worldwide as testified by our high ranking on Trust Pilot.
We see you have updated your original statement. The credit card companies advise refunds can take up to 14 days to cover themselves but typically this process only takes 3 to 4 days. We hope this can be of some comfort to you.
Unfortunately we cannot continue this dialogue and perhaps let our customers draw their own conclusions based on our Trust Pilot ratings.
Great customer service
Really helpful customer service can’t wait to see the dresses
7. heinäkuuta 2022
Timeless flattering dress
Just received the Polly dress in the beautiful purple heart colour. It is so flattering and the design is timeless. Really pleased with my purchase.
The only fault I can find is that it is a darker shade than depicted in the online photo.
1. heinäkuuta 2022
Excellent service
18. kesäkuuta 2022
Awesome 👏 thank you delivery for…
Awesome 👏 thank you delivery for international was less than 7days .
First time purchase very happy with quality.
14. kesäkuuta 2022
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