Looking at several sites and speaking to various people . The choice and variety of merchandises was good . Footwear I ordered arrived without any issues . I did have to google on a different footwear... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I never actually received my delivery due to a courier error(apparently) . However it took a month to realise this and didn’t know they had received the stock back then a follow up email for a refund... Näytä lisää
Yritys on vastannut
I wanted to buy some indoor trainers for pickleball. I ordered some trainers from others sites but they didn't fit my feet well. I ordered some Mizuno indoor trainers from direct badminton. The websit... Näytä lisää
Wow great prices and restringing service with rapid delivery. I'd been keeping on with my old faithful racket and after 20yrs decided to treat myself to an upgrade. Great racket (arcsaber 11 pla... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Yhteystiedot
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Yhdistynyt kuningaskunta
- directbadminton.co.uk
4,4
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very very fast response
Very very fast response; racket arrived in 24 hours
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your positive feedback, we are glad to hear you are happy with how quickly your order was delivered.
Kind regards,
Direct Sports
Buyer beware
I was sent a shoe which had a small yellow mark on the tongue and they were too tight. I returned these for a refund only to have them returned back to me because of the yellow stain, stating there were not in a marketable condition. So now I have a pair of shoes which are too small.
Terrible service I would advise against using this company.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your feedback.
In order to accept returns, items must be in a brand new condition so that they can be sold to another customer. If any faults are found when receiving your order, we must be notified before they are returned so that we are able to investigate this further. As we had not received any communication from yourself in regards to the mark and our system showed that this item had not been sent to another customer, we were only left with the reasonable assumption that the mark had occurred while in your possession.
I apologise that you are dissatisfied with this outcome however we could only act with the information available to us at time, and did so in line with the T&Cs on our website.
Kind Regards,
Direct Sports
I thought it was amazing
I thought it was amazing! I ordered a new racket after badminton club night and asked for it to be restrung, it arrived the next day! And I love it!
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your positive feedback, it is great to hear you are happy with our restring service and how quickly your order was delivered.
Kind regards,
Direct Sports
Easy to order and extremely fast…
Easy to order and extremely fast delivery.
Will definitely order from this shop again!
Highly recommend.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you, we appreciate your positive feedback and are very glad to hear you had a good experience. We look forward to you shopping with us again.
Kind regards,
Direct Sports
Fast delivery, good shoes at a very good price.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your positive feedback, it is great to hear you are happy with your purchase and how quickly your order was delivered.
Kind regards,
Direct Sports
Fast delivery
Fast delivery. Exactly what we ordered. My son needed these for a tournament and they arrived in time for a few training sessions first, actually before the date they were due. Very happy with the quality. Will definitely use this site again.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you, we appreciate your positive feedback and are very glad to hear you had a good experience. We look forward to you shopping with us again.
Kind regards,
Direct Sports
As described
As described. very comfortable to wear.
Fast delivery
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your order and the delivery and hope you will shop with us again.
Kind Regards,
Direct Sports
Great badminton trainer
Great badminton trainer . Quick delivery .
Direct sports always my first preference when I looking for sports items .
I am highly recommended to them .
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for taking the time to leave us a review. We appreciate your positive feedback and hope you will continue to shop with us.
Kind regards,
Direct Sports
Good service
Good service, arrived in time , and good quality shoes .
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your positive feedback, we are pleased to hear you are happy with your purchase and how quickly your order arrived.
Kind regards,
Direct Sports
Fast shipping
Fast shipping, pricing is very good. Why was my strings set to tension 27lbs and not 28.. I know im not wrong
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your positive feedback.
Our team of expert stringers have years of experience, and use top of the range stringing machines that are calibrated daily. If you are dissatisfied with the outcome of your order and wish to return the racket to us, we will be happy to assess this again for you. Please contact us directly at enquiries@directsports-eshop.com if you wish for this to be arranged.
Kind regards,
Direct Sports
Lack of responsibility for sending a deformed item
I ordered a racket with custom restringing service. After i received, i found out it has a visible deformation. I sent it back for assesment and they said they didnt find any deformation. After they have sent back, i went to find a professional restringer and he said its clearly deformed. I went and contacted them abt this issue again and they keep push away the responsibility of selling a deformed racket. This so called "badminton shop" just doesnt care after they have sent u a deformed item. DO NOT BUY RACKET FROM THEM!
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
We are sorry to hear that you were dissatisfied with the item you had ordered.
Your item was assessed by our head stringer, who was unable to see the fault you had described. Following this, we did also provide you with the option to send this racket back to the brand for a full warranty assessment. As you decided against this, we were unable to support your claim further and returned your item to you.
We do care strongly about our customers and the quality of our products, and always strive to support our customers where possible.
Kind Regards,
Direct Sports
Quick delivery Yonex PU Grips
Quick delivery and I got the items at a good price.
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your review. We are glad to hear you had a positive experience and hope you will order with us again.
Kind regards,
Direct Sports
I’m really pleased with my purchase
I’m really pleased with my purchase! The shuttlecocks arrived quickly and were very well packaged, ensuring they were in perfect condition. Excellent service and great quality — I’ll definitely be ordering again. Highly recommend this company!
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are very glad to hear you are pleased with your order and appreciate your continued custom.
Kind regards,
Direct Sports
The order took a whole 7 days to…
The order took a whole 7 days to arrive. This despite the fact that I was charged almost 5 pounds for delivery.
Value for money isn't great. I almost want to ask for a delivery fee refund.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your feedback.
The tracking information provided for your item should show when the item left our warehouse. Once the item has been collected by the courier we unfortunately have no influence on how long it takes to travel through their network.
If standard delivery had been selected at checkout, there is no promised delivery date therefore we will not be able to issue a refund for a delayed delivery time, provided that the item had left us within 48hours.
We apologise for the inconvenience caused and do hope you will consider us again.
Kind regards,
Direct Sports
The order received within two days
The order received within two days. The tension that Ive ordered was 26lbs but when I got it, it only felt like 21.
Poor product quality maybe because it was on sale.
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for your feedback.
We are proud to have a team of expert stringers with years of experience, and top of the range stringing machines are calibrated daily. If you are dissatisfied with the outcome of your order and wish to return the racket to us, we will be happy to assess this again for you. Please contact us directly at enquiries@directsports-eshop.com if you wish for this to be arranged.
Kind regards,
Direct Sports
I've used this site quite a few times…
I've used this site quite a few times now. Never had any problems or issues. Easy to use, straightforward. Great selection of Badminton 🏸 items. Good prices to, It's good to receive a discount on certain items. Really good website and excellent service. Definitely recommend and will use again.
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you for taking the time to leave us a review. We appreciate your continued custom and do hope you will continue to order through us in the future.
Kind regards,
Direct Sports
Shoes shopping
I ordered footwear online via the website & the process was very straight forward. Item was delivered promptly & I am delighted with my purchase. I would use this company again.
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi,
Thank you, we appreciate your positive feedback and are very glad to hear you had a good experience. We look forward to serving you again.
Kind regards,
Direct Sports
Helpful staff
Helpful staff, easy to use website. Good selection
27. lokakuuta 2025
Oma-aloitteinen arvostelu
AVOID, AVOID, AVOID Direct Badminton
AVOID, AVOID, AVOID Direct Sports!
I ordered a £140 badminton racket from Direct Sport and it arrived in an extremely damaged box; ripped, crushed, and banana-shaped. The ‘free gift’ grip was missing, and the whole thing looked like it had been through a war zone.
When I contacted Direct Sport, I was told to return the racket for an “assessment”, which was frustrating enough. I also noticed the racket sleeve was missing, and when I queried it, I was told it wasn’t part of the order. However, there was no option to add it on their website in the first place!
I made it clear I didn’t want an assessment, I wanted a refund. So, I returned the racket. Weeks went by with no communication whatsoever. I had to chase them for updates, and when the refund finally came through, it was £20 short.
They had the cheek to charge me for the “free restring” that came with the racket! I queried this with customer service, but it was clear that empathy and professionalism are not her strengths. The whole experience was shocking and deeply inconvenient.
In contrast, I ordered the exact same racket from Central Sports, and the difference was night and day. Their packaging was ten times better, and the service was excellent. I’m already planning to order my second racket from them.
Lesson learned: I will never, ever buy from Direct Sport or Direct Badminton again. Poor packaging, missing items, awful communication, and a total lack of care. AVOID
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi Baz,
Thank you for your feedback.
It was the packaging of your item which was damaged. The racket itself was not damaged. We have since received your racket back from you, have thoroughly inspected it and can further confirm it is not damaged in anyway.
As you have requested a refund of your order, the fees associated with this are applicable. These fees were specifically pointed out to you in advance of your refund and you still opted to go ahead with a refund. This has been issued to you.
It is always advisable to familiarise yourself with a retailer’s Return Policy in advance of making a purchase with them so that you are well informed incase you need to make a return.
We thank you for providing us with a further opportunity to clarify our terms and conditions for you.
https://www.directsportseshop.co.uk/Return/ReturnsPolicy
Kind Regards,
Direct Sports
Return policy discrepancy
You weren't allowed to try the shoe for fit and comfort on the court ... With a slight of dirt on the sole it was rejected for refund.
I did buy a wide shoe to try the fit which is too big and it's of no use.
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Sports
Hi WTBT,
Thank you for your feedback.
You are correct with you statement of not being allowed to try shoes on court if you would potentially like to return them. I am not aware of any retailer which will allow you to essentially try before you buy. Any item you wish to return for a refund or exchange must be in a resaleable condition, as per the terms and conditions of our Return Policy. Would you be happy to receive a pair of shoes from us that a previous customer has worn on court? I doubt it.
Kind Regards,
Direct Sports
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