Dippin' Daisy's Arvostelua 

97
•
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Dippin' Daisy's is pure joy in a cup! As a shopaholic, I crave instant gratification, and their soft-serve treats deliver exactly that. The flavors are bold and vibrant, from classic vanilla to exotic... Näytä lisää

Saanut 5/5 tähteä

Customer service team was SOOOOOO helpful!! I had a major issue with USPS, which was not Dippin' Daisy's fault at all, but without hesitation they shipped me an entirely new order at no extra charge.... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

This is an awful company that markets itself as sustainable while lying about where it’s suits are manufactured. Their Instagram bio says “made in California”. I also emailed them to ask where the sui... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Dippin’ Daisey’s is just the BEST!! I emailed before purchasing to ask some sizing questions and the response was quick, warm, and very helpful :) The items I purchased are excellent quality and even... Näytä lisää

Yrityksen tiedot

  1. Uimapuvut ja -asut

Yrityksen kirjoittama

Shop Dippin' Daisy's for swimwear. We are size-inclusive, sustainable, and high quality. Click here to learn more about our company.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

97 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(97)

4 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Strict Returns and Quality Concerns

I’m looking forward to a special trip and wanted to find the perfect swimsuit for it, so I decided to try out Dippin’ Daisys. I loved the variety of styles they have available, and I liked the idea of supporting a smaller company instead of just going with the big names. But, things didn’t quite go as planned, and I wanted to share my experience.

The store's policy on returns and exchanges is pretty strict. You only get one chance to return or exchange something. That's pretty tough, especially when you're shopping online. We all know it can be hit or miss with sizes and fits, and this is even more true for swimsuits.
I knew about their policy before I bought anything, but I figured I'd be fine. I got a top and bottom, and while the bottoms were great, the top just didn't do it for me style-wise. I decided to do a one time exchange, feeling confident that I would end up with a swimsuit I was satisfied with. This has not been the case.

I chose a new top and bottom, making sure they were both listed as the same color and size. But when they arrived, the colors were off. Plus, the bottom, which was supposed to be the same style as my first pick, fit differently.

The quality also left a lot to be desired. The swimsuits had too much fabric in places, and the sewing was pretty sloppy, causing bunching and the seams to roll—not exactly what you're looking for in a swimsuit; especially one that cost $100+ in total. When I asked if I could return them, given the issues, they only allowed another exchange, not a refund. And yep, the final set has the same problems.

I’m really disappointed, and I won’t be shopping at Dippin’ Daisys again. I was genuinely excited about their stuff and really wanted to back a smaller business. Maybe with feedback they can fine-tune their policies and quality control, but until then I’ll be looking elsewhere for swimwear.

3. huhtikuuta 2024
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We're so happy to hear that you wanted to support our small business and thus, are sincerely apologetic for your experience. We understand how frustrating this is and will definitely take your feedback into consideration. If you could kindly email us again at hello@dippindaisys.com, we would be happy to look into this further and explore other options to address your concerns. We hope you give us another chance and shop with us again.

Saanut 1/5 tähteä

Bizarre, rude customer service, astronomical shipping

I had been eyeing products on this site for over a year and finally made a purchase. First of all, for an online-only store, I think it’s shady to charge so much in shipping. Almost 9 dollars each way? Especially for bathing suits, which are likely to have a higher than average return rate. I reached out to their customer service because truthfully I just couldn’t believe that. For USPS? They never replied to me. Two weeks later I responded to my original email basically saying that the customer service was awful because they couldn’t even reply to my email. They immediately responded and simply said “please try to avoid sending multiple emails to us.” So, that’s interesting. All in, extremely rude customer service experience and wildly expensive (and slow!) shipping for pretty average products. Not to mention, they received my return weeks ago and I still haven’t been refunded. On principle I’ll never give them my business again.

4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We understand your frustration with the shipping and return fee policy, and we apologize for any inconvenience this may have caused you. While we do enforce our policy strictly, we are willing to explore other options to find a solution that works for you. We also responded to the email you sent us and we hope that you can check your inbox. Please don't hesitate to email us at hello@dippindaisys.com if you require further assistance.

Saanut 1/5 tähteä

didn’t receive what I ordered

I placed an order and heard nothing for a week. Then I received a refund notification and saw that they refunded JUST THE TOP of a matching SET with no warning, saying it was out of stock. They didn’t even apologize for the inconvenience. Customer service was incredibly unhelpful and wouldn’t even tell me if the top to the matching set would ever be restocked. It took two weeks to receive half of the order that I placed. I really liked the bikini bottoms, but their customer service and inventory really needs work. It’s incredibly unprofessional for a business to not be able to deliver the product you pay for, and it’s not as if they can’t afford to hire more people when the bikinis aren’t cheap. I’ve received better service from SHEIN honestly.

22. tammikuuta 2024
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We are so sorry you didn't receive a notification regarding the out-of-stock item. Ideally, our customer service team emails our customers whenever an item is out of stock on their order. We advised you to email them at hello@dippindaisys.com so they can further help you with your concern.

Saanut 2/5 tähteä
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We're so sorry to hear about your missing top. Kindly email us at hello@dippindaisys.com for further assistance with your missing item.

Saanut 3/5 tähteä

I reached out for an exchange and…

I reached out for an exchange and didn’t receive a follow up email.

25. tammikuuta 2024
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We'll be glad to help you with processing your exchange. Kindly reach out to our customer service team at hello@dippindaisys.com.

Saanut 1/5 tähteä

Don’t.

After waiting for what felt like forever, I finally got my order. Bad news is, all three bikinis in the mystery box are really not suited for me in style or color. I also got sent two of the same swimsuit In different colors.. I didn’t like the style the first time I pulled it out and was bummed to pull it out again. Huge disappointment there. Second problem, the large pants I got for my friend are so so small but extremely long so I can’t even wear them either.. pretty bummed overall.

23. tammikuuta 2024
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We are so sorry to hear that you're not satisfied with your order. Please reach out to us at hello@dippindaisys.com and our team will be glad to help you.

Saanut 1/5 tähteä

I wouldn’t purchase from this site…

I wouldn’t purchase from this site again. I spent hundreds of dollars on swimsuits for my upcoming trip. It’s been over two weeks and I have yet to receive an email about the status of my order. I will not be receiving this order in time for my trip in a few days and I can’t even return the products. I was told to contact customer service and they didn’t respond until days later stating they are behind on orders. They need to hire more bodies so they can fulfill orders more efficiently. If you have issues fulfilling orders, you need to communicate that across to your customers and not lie about our order being worked on when it isn’t. Also, as a US company, why would they choose such an unreliable courier company instead of couriers that already have well established national routes? I saw a video where an influencer had issues with their order, and the owner went above and beyond to make sure her order was straight. Probably won’t receive the same treatment as an online nobody.

12. tammikuuta 2024
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We apologize for the inconvenience caused by the delay in the shipment of your order. Your feedback is important to us as it helps us improve our service. If you have further concerns on this matter, please don't hesitate to contact us at hello@dippindaisys.com and we'll do our best to assist you.

Saanut 1/5 tähteä

Do not buy

Do not buy, extremely delayed shipping, no response from customer service, they use an extremely unreliable shipping method and do not seem to care if it arrives late. Very disappointed. Please do not waste your money, they do not care about you.

10. tammikuuta 2024
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We sincerely apologize for the inconvenience you have experienced with your delivery. Kindly reach out to our customer service team at hello@dippindaisys.com and we'll be sure to look into this for you.

Saanut 1/5 tähteä

Didn’t receive package

I placed an order on Nov 23rd and paid for expedited shipping so it could be here before I leave for my trip.
The order was supposed to be delivered on Nov 27th. It is December 1st today and it still hasn’t been delivered.

27. marraskuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We apologize for the inconvenience caused by the delay in receiving your order. Please contact our customer service team at hello@dippindaisys.com for assistance in locating your package.

Saanut 3/5 tähteä

Love the material but size up.

The materiel of the one piece is amazing! Buttery soft to touch and weightless. However, the padding in the top made the fit uncomfortable. It was almost like the soft material slid around on the padding. Once that was removed, we were good to go. I ordered the suit in an XL but think XXL might be the way to go next time around. I also ordered a pair of pants size XL. I’m a 14/16 and these were no where close to fitting. They were more like a S or M so that was a bummer. They won’t go to waste though, I gave them to my mom.

26. lokakuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We're glad that you loved the material! However, we also understand the importance of finding the perfect fit. Please refer to our size chart and model measurements. If you still have concerns, we'd be happy to help at hello@dippindaisys.com.

Saanut 5/5 tähteä

Great quality

Great quality! Best swimsuits, awesome fits

25. syyskuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We appreciate your feedback on our swimsuits! We look forward to your future purchases.

Saanut 1/5 tähteä

Never received my order

Never received my order. It’s over 20 days since I bought and when I track my order it says they only created a label and never dispatched it. Customer service won’t reply emails or messages. Paid and never received my items and trying to get an answer is a nightmare. Avoid.

27. syyskuuta 2023
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We are so sorry to hear that you didn't receive your order. Our customer service team can be reached at hello@dippindaisys.com and they should be able to help you with this matter.

Saanut 5/5 tähteä

SO GOOD

the suit looked even better than the photo. it’s so soft and it doesn’t pill! it’s such good quality and it doesn’t look cheap!

25. elokuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

Thank you. Your feedback is greatly appreciated!

Saanut 2/5 tähteä

The bathing suits are really cute and…

The bathing suits are really cute and seem good quality. Unfortunately one of them the underwire was already popping out when I opened the bag

25. elokuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

Oh no, that should not be happening! Please contact hello@dippindaisys.com for a replacement.

Saanut 1/5 tähteä

Refunds should be available for final…

Refunds should be available for final sale. I ordered the wrong size on accident on a finale sale item and lost 20 something dollars. Plus, the top that came it was fraying a bunch. Your customer service it poor and I’m gonna let people know not to waste their money.

25. elokuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We apologize for the inconvenience. You can reach out to our team again at hello@dippindaisys.com and we'll do our best to resolve your concern.

Saanut 5/5 tähteä

Amazing swimwear

I love dippin’ daisy’s! The bikinis are so flattering and the quality is amazing. The shipping and delivery process is so efficient and timely. I have yet to be disappointed.

25. elokuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

Thank you for choosing us. We hope to have the pleasure of serving you again in the future.

Saanut 5/5 tähteä

Love it!!

Love this bikini! The sizing is pretty accurate, and the quality is great. This was the first bikini I purchased from this store. I bought a second pair because I was so happy with the first :)

25. heinäkuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We're so glad that you love your bikini! Looking forward to your future purchases with us.

Saanut 5/5 tähteä

The prices are great for the quality of suits!

The quality of the suits are great, they fit very nice true to size. There us alot of solids and patterns to choose from and I love the amount of top and bottom styles to choose from. Overall I am very pleased with every suit I have purchased.

24. heinäkuuta 2023
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We're so happy to know that you were satisfied with your purchase!

Saanut 2/5 tähteä

Customer Service Terrible and Marketing…

Customer Service Terrible and Marketing is a lie. I have purchased from them twice now. A few things to note, their bathing suits are decent quality. But when it comes to customer service, they will not answer you and will not help you whatsoever. Being a marketing professional as well I do not know how they get away with their marketing campaigns without being sued or held liable as everything they promote is a lie. This bathing suit brand is specifically for teenage girls between the ages of 12-16 who are easy to scam. I have been waiting on a refund now for over 2 weeks (16 business days) with no update or response. If you aren't a Florida teenage influencer (cheap marketing) expect slow shipping, no customer service and long wait times for anything else. Do better.

20. heinäkuuta 2023
Oma-aloitteinen arvostelu
Dippin' Daisy's-logo

Vastaus yritykseltä Dippin' Daisy's

We apologize that our bathing suits didn't meet your expectations. Please email us at hello@dippindaisys.com and our customer service team will be sure to help you.

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