Digit Monitor Arvostelua 

105
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great offer and it worked absolutely perfect! Got the Fusion 360 for mac license and the transition was very smooth! I can absolutely recommend this shop!!

Saanut 5/5 tähteä

Anfangs war ich skeptisch von der Website, wirkte nicht sonderlich seriös und bei dem Preis hatte ich mich unwohl gefühlt. Aber ich habe nach der Bestellung welche ich nur wegen Käuferschutz machte, d... Näytä lisää

Saanut 4/5 tähteä

Sara was great and very helpful. My original key and a 2nd she provided had previously been used.... according to Microsoft. Sara called another department and asked me to call back in 2 hours while... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Habe eine AutoCAD 2023 Version gekauft, habe zwar eine Benachrichtigung von Autodesk erhalten, doch die Lizenz wurde mir nicht im Konto angezeigt. Nach der Installation der Software konnte ich erst in... Näytä lisää

Yrityksen tiedot

  1. Ohjelmistoyritys

Yrityksen kirjoittama

We are committed to providing you with a dependable and satisfactory experience with the software products you require.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

105 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(105)

83 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Support…

Usually tech companies are often difficult to get hold of however Digit Monitor have a live support facility that solves problems in real time. A great service.

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

My computer was reset and I lost…

My computer was reset and I lost Microsoft Word 2016 I purchased from digitmonitor.com. Their phone number is disconnected but the emails I have sent them haven't bounced back. I just want to get the product key so I can reload Word. No one has replied to the emails. I'll see if I can get someone on the chat feature they have, which appears to work. A little pissed off about the phone number being
disconnected.

11. syyskuuta 2024
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Mike,

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating it can be to lose access to your software after a reset, and we want to make it right as quickly as possible.

Please rest assured that your order is safely stored in our system. Our support team has already started reviewing recent messages, and someone will be reaching out to you shortly to provide your Microsoft Word 2016 product key again.

Regarding the phone number, we sincerely apologize for the inconvenience. We recently made some changes to our phone support system, and it’s currently undergoing an upgrade. In the meantime, our live chat and email support are fully operational, and we encourage you to reach us there for any urgent assistance.

Your satisfaction matters to us, and we’re committed to resolving this promptly. Thank you for your patience and for being a valued customer of Digit Monitor.

Warm regards,
Digit Monitor Support Team

Saanut 4/5 tähteä

Sara was great and very helpful

Sara was great and very helpful. My original key and a 2nd she provided had previously been used.... according to Microsoft. Sara called another department and asked me to call back in 2 hours while they troubleshot it. Supplier is sending new key with instructions direct to me. All seems to be good.

31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Rick,

Thank you so much for your kind words and for sharing your experience with Sara! We’re delighted to hear she was helpful and stayed committed to resolving the issue promptly.

Sometimes, rare activation conflicts can occur, and we appreciate your patience while our team coordinated with the supplier to ensure you receive a working key and proper instructions.

We’re glad everything is on track now, and if you need any further help, don’t hesitate to reach out. We’re always here to support you!

Best regards,
Digit Monitor Team

Saanut 2/5 tähteä

Another mutant strain that should have been hurriedly eaten by it's mother cell.

Well, as is often the case, I write a review that causes the CEO of said company to wake up with smoldering ears, and the next day it gets remedied. Maybe this place is trying, but it sure doesn't seem so. They have a ton of disgruntled folks out there and far too few "Gruntled"... my review stands... but some of it was a little colored by heat of the moment... but that's real too! I did get my purchase... instead of ten minutes, it was ten hours later. amending from one star to two.

Well... they have this thing, where you give them money and they give you software product key code...
BUT THEY NO SEND CODE! They just TAKE MONEY! And no one is there. AND FOR SOME REASON, Google Sees FIT TO PUT THEM FIRST IN THE SEARCH RESULTS like a proper respectable business. I think Google is about ready to get the axe as well... screw a whole bunch of this. I'm using duck duck go... I don't need to have the scammers of the world paying for premium web space like it was the new silk trail! For what? A tiny bit of convenience that cancels out and falls off completely when you get screwed by the people who conveniently were directed to you to take your money and FLIT away with it.. TEE HEE...
I ordered a copy of Word 2016, for Mac... because I have a bunch of chapters in my book, written for PAGES... which is awesome... but they don't make it anymore... or they won't SELL it to you if you get a new computer without it on there... you're basically SCREWED... so I have to buy word 2016 because it was the last version of WORD that has the ability to parse out the codes from the format of PAGES and convert it to doc... but hey, who knows... that could have been the same LYING POS that just took my money on a different corner of GARGLE directing me to toss my money in the hole that is his propped up cardboard facade of a website. I've been on a GD scavenger hunt all day just trying to get my GD old book chapters coverted over to DOCx... and managed to get screwed twice. I guess I should count myself lucky. At least I can say what I do, and my company name in public without a hundred people jotting it down feverishly and heading out with baseball bats and chains in the middle of the night like the yahoos at DIKITMONITOR... Faceless, nameless, blameless,BRAINLESS... Let's do something about that, kids...

14. tammikuuta 2024
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Sean,

Thank you for taking the time to share your experience in such detail — we hear your frustration loud and clear. While we regret the delay and confusion you encountered, we genuinely appreciate that you amended your rating and confirmed that the product was ultimately delivered.

We understand how disappointing it is when expectations are not met, especially when your workflow depends on fast delivery. While our usual delivery timeframe is 10–30 minutes, there are rare cases where orders are delayed due to verification or supplier processing, and we’re actively working to reduce these occurrences.

Please rest assured that Digit Monitor is a legitimate business with real people behind it, and your order was never lost or ignored. We’re sorry it felt that way during your experience — that’s on us to improve.

Our team is available via live chat and email 7 days a week, and we’re working on strengthening customer communication to ensure that situations like yours are handled faster and more transparently.

Thank you again for your feedback — even when it stings, it helps us grow. If there’s anything else we can do to assist you further or restore your trust, we’re here.

Sincerely,
The Digit Monitor Team

Saanut 1/5 tähteä

Site is dead KEEP AWAY

this site is dead payed for word , no email, no respones from support , no live chat (( KEEP AWAY )). this passed post in Aug is a lie.

31. lokakuuta 2023
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Jonathan,

We’re truly sorry to hear about your experience and any frustration it caused. Please know that Digit Monitor is very much active, and we take all customer concerns seriously.

If you haven’t received your product email, it may have been filtered into your spam or junk folder. In some cases, a short delay may also occur due to email provider restrictions or order verification checks — but we never leave a customer without support.

Our live chat and email are fully operational, and we’re available 7 days a week. If you still haven’t received your order, please reach out to us directly at contact@digitmonitor.com, and we will resolve this immediately.

We understand your disappointment and are here to make it right.

Best regards,
Digit Monitor Support Team

Saanut 5/5 tähteä

DEFINITELY highly recommend!!!

EXCELLENT customer service. The team is really there for their customers. I had an issue getting my purchase downloaded (my lack of tech expertise) and customer service stayed on the chat with me for a long time walking me through the process and made sure everything was perfect

7. elokuuta 2023
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Anita,

Thank you so much for your kind words and wonderful recommendation! We’re thrilled to hear that our support team was able to guide you through the process and ensure everything worked smoothly.

We believe that great customer service means being there when it matters most — and we’re always happy to help, no matter the technical skill level.

It was a pleasure assisting you, and we’re here anytime you need us in the future. Enjoy your software!

Warm regards,
Digit Monitor Team

Saanut 1/5 tähteä

Not Sure This Is a Legitimate Company

Could not download the software as indicated in the instructions. Could not contact the company. Links on the page went to dead air so I canceled my credit card as a precaution.

12. heinäkuuta 2022
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Jeffrey,

We’re very sorry to hear about your experience and truly regret the confusion and inconvenience it caused. We want to assure you that Digit Monitor is a legitimate business, and helping our customers successfully access their software is our top priority.

It sounds like there may have been a technical issue with the download link or difficulty reaching our support — and for that, we sincerely apologize. Our live chat and email are both active and monitored daily, so if you’re still open to it, we’d be happy to assist you directly and resolve this quickly.

Please feel free to contact us at support@digitmonitor.com or use the live chat on our website. We’re committed to making things right.

Sincerely,
Digit Monitor Support Team

Saanut 5/5 tähteä

Adam was SO helpful

Adam was SO helpful. Knowledgeable, Professional, Courteous, Patient and just a great guy. 17 stars!

15. toukokuuta 2022
Oma-aloitteinen arvostelu
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Dennis,

Thank you for the fantastic feedback — we’re thrilled to hear that Adam made such a positive impression! ⭐

We couldn’t agree more — Adam is a true asset to our team, and we’re so glad he was able to assist you with the professionalism and care we strive for every day.

Your “17 stars” made our whole day — thank you for choosing Digit Monitor!

Warm regards,
Digit Monitor Team

Saanut 3/5 tähteä

I can’t provide an adequate review…

I can’t provide an adequate review because I havent had the need to use it and thats why I’m giving it an average rating. I dont expect to have any problems with it.

31. maaliskuuta 2022
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Marsha,

Thank you for taking the time to leave a review! We completely understand that you haven’t had a chance to fully use the product yet, and we appreciate your honest feedback.

If you ever need assistance in the future or have any questions, our support team is always here and happy to help. We hope everything continues to work smoothly for you!

Warm regards,
Digit Monitor Team

Saanut 2/5 tähteä

Low satisfaction.

Hi, First, I finally got the keycode for the software I purchased and it worked just fine. My low rating has to do with the speed of the transaction and the support received during the purchase. It was advertised that within minutes I would receive the keycode purchased. However that didn't happen. It took quite sometime, so much that I became worried that something was wrong. I sent an email to your support email address with no reply. I attempted to call the number for customer support and was told that the number did not exist. I was so concerned by this that I locked the credit card used in the purchase. The cost of the keycode was charged to my credit card 24-48 hours before I received what I purchased. I don't think I can recommend your business for the reasons stated. I hope that you will make the changes necessary for your future customers.

30. maaliskuuta 2022
Digit Monitor-logo

Vastaus yritykseltä Digit Monitor

Dear Lawrence,

Thank you for your honest feedback. While we’re glad to hear that you ultimately received a working key and that everything installed correctly, we deeply regret the stress and inconvenience you experienced during the process.

You’re absolutely right — the delay and lack of timely communication do not reflect the standard we strive for. Most of our orders are delivered within minutes, but in rare cases, additional processing time or verification may be required. Still, that does not excuse the lack of response or the confusion caused.

We also acknowledge the issue you encountered with our phone line. We recently transitioned our support system, and the number was temporarily unavailable — a situation we should have communicated more clearly.

We take your feedback seriously and are actively improving our delivery systems, response times, and communication channels to ensure a smoother experience for every customer.

Thank you again for your candid review — it helps us grow. If there’s anything more we can do for you, please don’t hesitate to reach out.

Sincerely,
Digit Monitor Team

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