Diastudios Arvostelua 

76
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Where do I start with this amazing company. I have 9 pairs of their boots and counting. As a lipodema sufferer they have opened up my wardrobe to wear dresses and skirts for the first time, honestl... Näytä lisää

Saanut 5/5 tähteä

My boots arrived today after ordering them 4 days ago! They’re absolutely gorgeous, well made and so comfortable. I can’t wait to wear them to my next country music concert .. although I’m sure... Näytä lisää

Saanut 5/5 tähteä

After many years of never finding boots to fit my curvy calves. I ordered the Daniella wide calf boots and could not be happier! They fit perfectly and are really reasonably priced for the quality of... Näytä lisää

Saanut 5/5 tähteä

Very very helpful customer service, good advice about which boots would be best. Boots delivered quickly & fit perfectly- would def recommend!


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

76 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(76)

22 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I love the boots from Dia studios

I love the boots from Dia studios. They made them custom and the size was perfect. This is my second pair of cowboy boots and I am sure that I will order more. Also the delivery to the Netherlands was perfect

8. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

PURE SCAM!!!!

PURE SCAM!!!!
I rarely leave bad reviews, but here it’s just impossible not to. I honestly don’t even understand how they can have so many positive ones.
I bought boots from their website on August 24th. One month after ordering, still NOTHING. I sent them a message to report the delay, and the person replied, apologizing and asking if I wanted a refund or to receive them by express shipping.
I thought, since they were at fault, I wouldn’t have to pay anything extra. But NO. I had to pay €26 more. I told myself, “too bad,” and waited.
When I finally opened the package… what a disappointment. The quality of the boots is beyond mediocre for the price. It’s literally a scam. You can even see the shape of my little toe through the so-called leather (and I don’t have wide feet, they’re actually quite thin).
In short: I absolutely do not recommend this site

Please STOP FOCUSING only on the fact that I paid €26 — it’s ridiculous.
The most important thing is the quality of the product, which does not match the price at all. The price simply does not reflect the quality of the product.
Kind regards,

4. lokakuuta 2025
Oma-aloitteinen arvostelu
Diastudios-logo

Vastaus yritykseltä Diastudios

24/08/25: Order placed with 18 Business day International Shipping chosen

22/09/25: Emailed to say this item was lost in transit. ‘Would you like a full refund or us to repost free express delivery?’
Customer chose the free express delivery

23/09/25: Posted express delivery free of charge

26/09/25: Item delivered 3 days after posting

26/09/25: Customer asked about custom charges also referred to into the review ’I had to pay €26 more’. It was then explained ‘custom charges’ are payable to the French government not to us, this is not a ’Scam’. This is required by law for all international shipments from any brands. We paid for the express shipping to the customer and they arrived in 3 days, so this was free of charge. It is only customs payment which goes to the countries government not to us. This is also noted at checkout for international customers & in our terms section. Custom Tax / Import Tax goes to the government when paid via the courier, this does not go to us

28/09/25: Customer asked for return details and whether she had to pay custom charges again

29/09/25: All return instructions provided so she can get a full refund if she is unhappy with the item. And explained she doesn’t have to pay customs to post the boots back because that is not how custom tax works

06/10/25: Another explanation email on Custom tax was sent to confirm this payment does not go to us, it goes to the government and this not a ‘Scam’

07/10/25: Again, Another explanation email on Custom tax was sent to confirm this payment does not go to us.

Customer is not returning boots and choosing to keep them

Saanut 5/5 tähteä

Absolutely incredible boots!!

Absolutely incredible boots and being a small business in the UK, I cannot complain with delivery at all. I have more boots on my wish list than the 12 pairs I own… DIA, you have my heart <3

2. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First time buying cowgirl boots from this site

From looking to purchase, to ordering and delivery and communication , it was a smooth seamless experience.

The boots are lovely and comfy and go with any outfit and look good ... went for some lovely red/ burgundy ones ... highly recommend . Can't wait to wear them . 5*
And very similar to some I tried on at the weekend which were much more expensive .

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I’ve been buying from DIA from when…

I’ve been buying from DIA from when they wasn’t long opened, and I can honestly say they’re the best handmade boots ive ever seen and purchased, they’re are so many options, Standard, wide fitting and made to measure, yet each boot is unique.
I have 7 pairs and another on the way, i think that speaks for itself, and every boot I’ve purchased has been as comfortable as the next, customer service is very helpful too and reply within 24hrs.
I have recommended DIA to friends & family who have also purchased.
A cowgirl boutique that is unmatched.

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really helpful, great product

DIA Studios was so helpful, when I accidently gave them the wrong size. They sent new one out and what can I say, they fit perfectly, they are so comfortable, I absolutely love them ❤️

24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

DIA Studios 10/10

My boots arrived 😍 and oh my days 😍😍 they’re amazing and they fit so perfectly thank the girls and so much time and patience with for me and all my questions 🤣🙈 I have another pair in my basket ready to order on pay day I literally can recommend these guys enough and the quality is amazing 🥰 thank you again x

14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Extremely Disappointed

Extremely Disappointed , Poor Quality and Unfair Return Policy

I purchased two pairs of boots from DIA Studios. Delivery came very quickly but the boots didn’t fit and more disappointingly, the quality was nothing like what was shown online. They looked quite cheap and were absolutely not worth the £75 price tag.
I used Klarna for the purchase, as I prefer to see the items first, especially with unfamiliar retailers. Unfortunately, returning the items turned out to be even more frustrating. I expected to pay for the return postage (£10.79), but was shocked to also have £9.50 deducted from my refund. Only after digging into the small print did I find they charge £2 per pair (or £3 for two) plus an additional 5% deduction for Klarna orders.
This information was not clearly presented at checkout and feels intentionally misleading. In total, I’ve lost around £20 with nothing to show for it. I was willing to pay for return shipping, but additional deductions for unclear reasons are unacceptable.
DIA Studios gets paid in full through Klarna and still penalize customers heavily for returns, there’s no reason the customer should be out of pocket to this extent.
I won’t be purchasing from DIA Studios again, and I strongly advise others to be cautious. What looks good online may not reflect reality, and if you need to return something, you may find yourself paying a high price for the mistake.

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality, comfort and beauty

Products - fantastic, visual, quality and comfort. I have a few Dia Studio boots now because of the comfort level and support on the ankle. Only pair of boots I've unfortunately had an issue with is the Christina's, they looks perfect but unfortunately the sole is very thin and I've having to see if I can have it replaced. Anything I seem to step on you can feel.
Customer service - 10/10 everyone is fantastic and extremely helpful including the tiktok live girls. They have all been very kind! Forever a returning customer

3. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful.

Awful.
Awful customer service.
Awful quality boots.
Design concepts are pretty but awful. I bought 3 pairs in different colours and sizes as a new customer; none of them fit
Then Charging me to 1. Send them back 2. Postage for sending them back 3. Making the consumer soak up the 5% Klarna fee. Boots I’ve got from BooHoo for £18 are way nicer. Don’t waste your time (or money)

11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing boots

Amazing boots ! Amazing quality ! Rare to find good quality in custom calf boots ! I think I now have 5 or 6 pairs.

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Very very mid

Very very mid. Not sure if worth 90£

When I opened the box I thought they looked secound hand and old as fabric seemed quite rippled and thin. Also a lot less long then appear on photos in my opinion. The first pair I bought were quite comfortable but these ones hurt. They are warm though and the colours are excellent and the lower half of the shoe seems great.

29. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

So good I cried with happiness!!

OMG my Taylor wide calf boots just arrived and I'm on love!
For context I saw them months ago but they were sold out. Then I saw the TikTok live on Wednesday, and they were sparkling away. I asked the lovely presenter to show them, and she gave me sizing tips. I then explained that I wanted them for my wedding. She was so happy and enthusiastic it was wonderful. I didn't think I could afford them, but threw caution to the wind and ordered them(who needs to buy food anyway, lol) and I'm so glad I did. They are so perfect I cried. The colour is spot on for with my wedding dress, and as a lifelong country music fan I'd always wanted western boots for my big day, and the rhinestones are stunning.
From immaculate service, super quick delivery and awesome staff I cannot rate you highly enough!! Now to save up for more boots from you (after the wedding!! ££££).

10. toukokuuta 2025
Oma-aloitteinen arvostelu

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