Ordered some diamond paintings from them and got around to doing them eventually and was missing a whole bag of drills and another bag had the wrong colour in it, so assumed ill message them and they'... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Ordered some diamond paintings from them and got around to doing them eventually and was missing a whole bag of drills and another bag had the wrong colour in it, so assumed ill message them and they'... Näytä lisää
Yritys on vastannut
I couldn't be more pleased with a company's customer service and products!! I originally purchased the Unicorn and Maiden and was so happy with it that I ordered Mystical Pathways. While waiting for t... Näytä lisää
Yritys on vastannut
DO NOT PURCHASE FROM THIS COMPANY - I placed an order for three different Custom images. I ordered the same size canvas for all three pictures. My order came and they sent me one Custom images thr... Näytä lisää
Yritys on vastannut
I find the baby dragons in this project are so colorful and adorable. I am happy I added this painting to my collection.
Yritys on vastannut
FLAT/RM A 12/F ZJ 300,300LOCKHART RD WAN CHAI HK, HK, Kiina
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I find the baby dragons in this project are so colorful and adorable. I am happy I added this painting to my collection.

Vastaus yritykseltä Diamondartpaintin
I absolutely love this website.Prices are reasonable.I shopped trying to find the one that customize a persona photo and this website is by far my favorite.

Vastaus yritykseltä Diamondartpaintin
I couldn't be more pleased with a company's customer service and products!! I originally purchased the Unicorn and Maiden and was so happy with it that I ordered Mystical Pathways. While waiting for that to come, I decided to order 4 more, not realizing until I hit the 'pay' button that I just reordered Mystical Pathways. I immediately emailed the company and was able to exchange it for another with no problems. They answered my email quickly and were so kind!! I love their products and their customer service is fabulous! I wish other companies I've dealt with were so accommodating to their customers. I would have to give them a 10 out of 10 for both product and customer service!!!

Vastaus yritykseltä Diamondartpaintin
This canvas was an absolute treat to work on. The colors are awesome and it worked up really fast.

Vastaus yritykseltä Diamondartpaintin

Vastaus yritykseltä Diamondartpaintin
DO NOT PURCHASE FROM THIS COMPANY - I placed an order for three different Custom images. I ordered the same size canvas for all three pictures. My order came and they sent me one Custom images three times. So I received three of the same thing.
I reached out to customer service to ask where the other two pictures are, and to ask if they can send them or give me a refund. They argued with me that I purchased the same image with a quantity of three. I explained over and over that is not the case, and they are being incredibly rude and not helpful and not willing to make the situation right.
I now have three of the same image, and am out $90. I ordered square drills with AB. They only sent one AB color and the square drills are not consistent size or shine at all.

Vastaus yritykseltä Diamondartpaintin
Ordered some diamond paintings from them and got around to doing them eventually and was missing a whole bag of drills and another bag had the wrong colour in it, so assumed ill message them and they'll send the missing drills as that's what other companies do but nope they argued with me, gave me attitude and refused to send me the missing drills so the canvas is useless so now have to figure out what I need and how much and buy more drills from somewhere else because they messed up. How does that make sense. Avoid avoid avoid!!!!

Vastaus yritykseltä Diamondartpaintin
I was short some drills. I have contacted customer service and they asked for pictures. I sent them. They asked for more pictures, this time with the bag of drills next to the painting. I can’t do that, as I take my drills out and put them in other containers. I have a feeling they will not be sending the drills I need. I will never buy from them again. I only want what I paid for. Now I have a beautiful painting that is 99.8% complete. Useless.

Vastaus yritykseltä Diamondartpaintin
They did not send enough drills to complete the kit and when I contacted them (multiple times) they argued with me and did not send them. I included pictures of the amount of drills sent to me and the pattern to show that there were MANY missing drills.
The customer service team is very rude . I am only asking them to send what I paid for!
This also happened with a previous kit too and I had enough left over drills from my private stock to make up the difference.

Vastaus yritykseltä Diamondartpaintin
I placed my order on the 7th of March, it is now April 11th, and I have not received my items. Their customer service is awful, they are refusing to refund my money and only offer: "Once you receive the items you can then start the refund process". If you never receive the item, how can you get a refund? It is obvious in my case that the item has been lost based on the tracking information and when asked for an update, they simply repeat what you can read. Not an honest company to deal with.
I have contacted you 6 times in regard to my package. I only get the tracking information repeated to me, which by the way, I am more than capable of reading for myself. You have repeatedly told me that I can start the refund process once I receive my package. However, you have yet to answer my simple question: How do I get a refund if I never receive the package? I also get notifications from the USPS regarding incoming packages. I was receiving them until the package "hit" Whittier, CA. The notifications stopped from the USPS and per your tracking, the package is stuck/lost in Whittier. It has been there since the 24th of March per your tracking info, and you have refused to look into it any further, offer to re-send my items, or even to refund my purchase, all of which I have asked you to do. Your customer service has been of no help whatsoever, has been demeaning in their comments and I will not refer any of my friends to this company in the future. I have several friends who enjoy doing this type of activity and this is a great loss of potential revenue to you due to your lack of service. So, once again, I ask on the 14th of April (items originally ordered on the 7th of March); How do I get a refund if I never receive the package?

Vastaus yritykseltä Diamondartpaintin
Still HAVE NOT received anything I have ordered.

Vastaus yritykseltä Diamondartpaintin
I did an order on Tupperware.eu (20/10/2024) and did not receive my order in the meantime or any track about the status of my order.I even mailed twice with diamondartpaintin to inform about the status of my order but no answer at all .Can you say what are the next steps to ask my pay back of the order because I have no trust at all in the delivery anymore.

Vastaus yritykseltä Diamondartpaintin
After getting my first order figured out everything went very smoothly. received in good time, one box came a little damaged but nothing inside was. It ended up being the perfect experience. I will definitely order again.

Vastaus yritykseltä Diamondartpaintin
I placed my order 2 months ago and still haven't received it, very dissatisfied.

Vastaus yritykseltä Diamondartpaintin
Not only did it take three months from the time of my order to when I received it today but the quality is poor. I will not be ordering from this company again.

Vastaus yritykseltä Diamondartpaintin
Real simple. I ordered in good faith. Money taken out of.my paypal.. then nothing. Received nothing. No update, etc. Just silence

Vastaus yritykseltä Diamondartpaintin
I did An order on Tupperware.eu en did not recieve my order. I payed €120. I can not get any contact with the compagnie anymore.😡😡😡

Vastaus yritykseltä Diamondartpaintin
Didn't get my diamond art so why would I rate a great score for something that hasn't come to my house

Vastaus yritykseltä Diamondartpaintin

Vastaus yritykseltä Diamondartpaintin
Ich war erst skeptisch weil ich viel über einen Scam gelesen habe. Aber es kam alles an! Die Bilder sind toll und es gibt sogar verschiedene Aufsätze für den Stift, wo man woanders draufzahlen muss! Ich werde definitiv nochmal bestellen, wenn die Bilder fertig sind!

Vastaus yritykseltä Diamondartpaintin
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