Absolutely brilliant service Ordered the part I needed at about 17.00 on a Thursday and it was delivered the next day before 12.00 Would highly recommend this company for there level of service and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Considering I placed the order on a bank holiday weekend I wasn't expecting the parts to arrive so quickly! The price was very good and the ordering process was very simple. Parts were well packed and... Näytä lisää
The website is easy to use. A wide range of parts for all makes of boilers is available. The prices are competitive and the delivery charge is reasonable. My order was dealt with and dispatched... Näytä lisää
Just brilliant service - I only ordered a very small item for my gas fire - but the speed of delivery and service was First class 👍.
Yrityksen tiedot
Tietoja yrityksestä Direct Heating Spares
Yrityksen kirjoittama
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Yrityksen kirjoittama
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Yhteystiedot
Chorley North Business Park, PR6 7BT, Chorley, Yhdistynyt kuningaskunta
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy site to use.
13. kesäkuuta 2026
Easy ordering and quick delivery and…
Easy ordering and quick delivery and reasonable price.
10. kesäkuuta 2026
Ordered boiler parts late on a Friday
Ordered boiler parts late on a Friday. Delivered Monday afternoon by UPS. Boiler fixed. Happy wife.
12. kesäkuuta 2026
After the first part was lost in…
After the first part was lost in transit I must say what amazing service, within 24 hours of you guys finding out via a quick email,that parcel had been lost you had contacted ups kept me updated and also arranged a replacement which has been delivered all within 24 hours. Can not fault this company. Thank you
11. kesäkuuta 2026
Response and delivery second to none.
11. kesäkuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Parts as shown on the website do not…
Parts as shown on the website do not turn up. Instead cheaper versions are sent and when I question it they said it will do the same job won’t it. I’ve asked for my money back, they said they would collect the part on Friday. It’s Monday and it’s still here.
9. kesäkuuta 2026
Vastaus yritykseltä Direct Heating Spares
Dear Mr Stevens
Apologies that our courier has not turned up to collect the parts, we appreciate how frustrating this is. To help rectify this we have credited in full the item in dispute, you will see this back into the same account in 3-5 days. Our Commercial team is reviewing the product information and we will challenge our courier partner in regards to the missed collection.
Apologies again for the inconveniences caused.
Regards
Kay Harcombe
Head of Customer Services
Absolutely brilliant service
Absolutely brilliant service, everything went well, ordered the circuit board at 18:37 on Thursday night, arrived 10:00 Friday morning. Can’t thank them enough.
11. kesäkuuta 2026
Very happy with the service.
10. kesäkuuta 2026
Brilliant
Brilliant, helpful, courteous, assuring very fast delivery. Great advice. Highly recommended
9. kesäkuuta 2026
Item clearly listed
Item clearly listed. Delivery prompt and reasonable. Good communication throughout the transaction. Thanks.
8. kesäkuuta 2026
Great Service
Goods were dispatched very quickly. When the delivery company delivered the wrong parcel to me Direct Heating sent out a second parcel immediately and was delivered to me in less than 24 hours. Great service. 👏🏻
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
They had what I needed
They had what I needed, and delivered quickly. Website was easy to navigate.
2. kesäkuuta 2026
My order was very important to me ,and…
My order was very important to me ,and it arrived very quickly,perfect package, and the courier was spot on ,perfect timing and he treated my address with respect, I will use you again, thankyou.
7. kesäkuuta 2026
Do not buy from this company they miss…
Do not buy from this company they miss sell and over charge for the item. Then expect you to waste a load of your time sorting it out for them. If I could give zero stars I would.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Direct Heating Spares
Dear Mr Stevens
I am sorry to hear that you have not had a pleasant experience with us.
The part that you have purchased, whilst may show some slight visual differences is suitable for the purpose you have purchased it for.
We have 20,000 products listed on our website and we try to ensure that all of the product information is up to date. We are picking this up with our supplier and will update this instance as soon as possible.
We have sent you a returns label and have advised you that we will be able to credit this part as soon as you have returned it to us, should you still wish to do so
Regards
Kay Harcombe
Head of Customer Services
Speedy delivery
I ordered a part for my boiler cabinet at 3.45 on Monday. I was informed almost immediately that this part was on back order and would take 5-7 working days. It wasn't urgent so I expected to wait up to 2 weeks. The part arrived at 2.45 today Wednesday. Beautifully boxed and well protected. I am one very happy customer. Thank you.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Good and bad
I've had good, I have definitely had bad.
Sometimes the CS is good, others its been like dangled off a bridge
The website is good, the speed of postage is good, but should you have a problem they can certainly fail on that department.
Its such a shame they are a sister company to the sinking ship that is city plumbing (chitty plumbing)
Huge red flag!
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Poor delivery service. Not very impressed
I ordered a boiler part for a next day delivery on a Thursday five days after and delivery still not done very disappointed.
4. kesäkuuta 2026
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