DFW Security® Arvostelua 

The Technician was very knowledgeable and courteous and respectful and successfully installed the system.

Our system has problems and you call and no one answers! Pathetic for a alarm company

Cutomer service oriented company. Whenever I call with any questions they are very helpful. If ever the alarm goes off they call right away within seconds. So much better than the bigger companies who only want to get your business and then ignore you. I would definitely go with Dfw Security

Top-notch service and support. I picked my last provider based on service and that was great, but I was completely without support. DFW Security is 10/10 in both arenas, as well as everyone I spoke to being extremely kind and helpful. I've recommended them to absolutely everyone and will continue to do so.

Our keypad lock wasn’t working properly, so he replaced it. And while he was there, he performed a few other courtesy checks on our other security devices. He did a great job!

The best thing I like is the App and ease of use. Very affordable. So DFW Security is 5 star to us.

Thanks to DFW we were able to integrate new technology with our existing system and not have to buy a entirely new system. They worked with me to structure the pricing to my liking and their installer was just top notch. The couple of times we have tripped the alarm, they have called within seconds and gone through the proper protocols to make sure it was truly a false alarm. I highly recommend DFW.

UPDATE: Yes, I intended to mark this as 5 stars, not 1! My bad.

I am completely satisfied with the equipment and service that DFW Security has provided my family this year! I know the system works, because we accidently hit the silent alarm once, and the Johnson county fire trucks showed up at our house very quickly. We live in Godley TX, and DFW Security is one of the few metroplex security companies that services homes this remote. We are happy with the choice we made to use DFW Security for our alarm needs!

I activated my alarm by mistake and the person on the other stated cops would be called, thankfully I had not registered my system with FWPD so they didn’t send them out. Come to find out, programmer had put in WRONG password!!! Had police been dispatched, I would have been fined!

They exceeded my expectations. Great company and they do what they say they are going to do.

I've been with DFW SECURITY for many years and i have never had a problem. They always call rapidly when I firget to turn off the alarm. Very promptly service. I would Refer t9 family and friends.

Our customer rep Casey Klick is a treasure! She couldn’t have been nicer, more knowledgeable or more professional. We plan to upgrade our service soon with Casey’s help

Always calling me w/in one minute of the alarm sounding. Great service.

Home security is one of those things I thankfully don’t have to worry too much about, but am glad that I have it. Only two complaints though... my doorbell camera has never worked properly. Had the same challenge in my previous home as well. It drives me CRAZY every time someone rings out doorbell. When it does record properly, there is such a long delay that it defeats the purpose of having it in the first place. When people leave things on my porch the thing rarely even detects motion but does pick up whenever a car drives by or the angle of the sun changes. It’s maddening. On top of that I keep getting calls every month that my payment didn’t process correctly even though they acknowledge the error is on their side. So annoying.

So far so good. Thank you.

The service is very overpriced compared to competitors. I would not recommend this to anyone. I understand the extremely long-term contract. I can't imagine anyone would keep this service over a year. The 2 stars are simply due to having a polite and professional customer service.

Not a big fan of their service. I signed a 2 year contract with the expectation of package with cameras around the property. Upon install, zero cameras we’re able to be installed, the doorbell camera is worthless despite no less than 6 service calls, the garage door has gone haywire and needed 4 different service calls. The indoor motion detection said it won’t see small dogs. Lie. My Boston terrier set it off in the first hour. Now I have glass break. I pay $50 a month so I can occasionally open/close the garage door with my phone. That’s it.