I am extremely disappointed with Designs.ai and their customer service. I was charged **€246.84 without prior notice or authorization**, despite never having used this platform or knowingly... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I am extremely disappointed with Designs.ai and their customer service. I was charged **€246.84 without prior notice or authorization**, despite never having used this platform or knowingly... Näytä lisää
Yritys on vastannut
Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail,... Näytä lisää
This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of... Näytä lisää
Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disp... Näytä lisää
Yritys on vastannut
Designs.ai is a creative platform hosting tools that are intended to assist independent freelancers, markets and small businesses to create exceptional brand identities and stand out from the crowd.
Singapore
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I am trying to sign in to cancel my sub and I cannot even log in to do so, site just keeps hanging.

Vastaus yritykseltä Designs.ai

Vastaus yritykseltä Designs.ai
Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disputing their charges.
Horrible customer-service, avoid if possible!
Update: I did reach out to support first. You said there is nothing you can do about it. I am just sharing my experience with the lot of you after the fact

Vastaus yritykseltä Designs.ai
no good enough and they dont give you the money back.
Wrong design was provided for download and the company refused to provide the correct download. Silver lining, i've now found much better software for designing logos, which highlights how basic this company software is and how little they care about their customers getting a good product (or even the right one).
Scam
I had to give them one star as there is nothing lower, they charged me £24 and didn't give me any extra features. If we look at the tool itself it is the degraded version of canva
First of all, I was very disappointed with the results. Which is still fine, given that I didn't expect AI to do much anyway and I was using the free trial after all. But when I tried to cancel my trial, the site won't even let me do it. Clicking the 'My Plan' option keeps bringing up a pop-up message "Error, No response from server. Please refresh and try again later" which does not go away no matter how many times you click the cross. This is the kind of thing that happens before you forget to cancel your subscription and end up paying for a service you know you have no use for.
Can’t even process videos. Wait hours and was locked. Total waste of my time.

Vastaus yritykseltä Designs.ai
No clear way to delete my account.
No clear way to stop a subscription or delete your account.

Vastaus yritykseltä Designs.ai
Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail, where the estimated response time is about a week. Stay away. There is nothing of use here.
There is no way to delete your account and the terms of service are misleading. Since hours i search for an option to delete my account but there isnt an option.

Vastaus yritykseltä Designs.ai
Watch out!! Its made as a lure to harvest your bank details and hook you on a payment that you can not cancel.
There is no way to DELETE your account. Once you enter your card details there is no way to stop them to withdraw your money!
for a 25 Euro a month(!!!) there is nothing useful. You can go to CANVA for 11Euro and have hundreds of times more value.

Vastaus yritykseltä Designs.ai
This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of money. Very shady business and has not returned my emails regarding this. Avoid
Asked for a demo multiple times and kept being asked how many employees I have and what my budget was (it's a subscription service so no idea why any of this is information is needed). Will seek an alternative service. Avoid.

Vastaus yritykseltä Designs.ai
He withdrew $500 from my card without my knowledge.

Vastaus yritykseltä Designs.ai
Designs.ai is one of the best video making websites online i would say. It provided me with a comprehensive solution to create professional-looking videos. It is a user-friendly interface that offers a wide range of features and tools to create stunning videos. Also the website provides pre-made templates, music, sound effects, and a library of assets that can be used to make engaging and dynamic videos.
Designs.AI has been a game changer with its smart Artificial Intelligence! It helps me a lot in video editing and logo maker especially since I am a beginner in video editing!
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