Initially phone case looked brilliant - was really pleased. Within weeks of being used however case has fallen apart. Multiple attempts at trying to contact the company to resolve but not a single... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy online experience, arrived a day ahead of schedule, and the toughness of the case seems to be of a good quality. The print came out a little darker than I would have hoped, though I had pri... Näytä lisää
Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Näytä lisää
Yritys on vastannut
I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@designmycase.co.uk
- designmycase.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 26 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic photo phone cover
Fantastic photo phone cover, 1st class quality. In fact I've just ordered another one
The case was better than I expected it…
The case was better than I expected it to be. Looks brilliant! so happy with it. Good price and super fast delivery. Will use again. Thanks 😊
Great quality phone cover
Ordered phone case for my wifes phone - cover arrived within 7 days - really impressed -great quality case and photo - would highly recommend
Great service and product
I ordered my other half a personalised phone case. Easy to order, great quality and really made my partner very happy. She loves it!
First class delivery and product
First class delivery and product. Very happy
Really good quality sturdy case
Really good quality sturdy case, designed just how my son wanted. Arrived quickly and well packaged, highly recommend!
The phone case was the best quality you could ever dream for
The phone case was the best quality phone case I've ever had I honestly think it was a steal I paid 10 pound for the phone case it is definitely worth atleast 40 -50 pound
Very impressed
One of my daughter’s favourite birthday presents. Great fit and good printing, arrived on time. very happy thank you.
Great quality customised phone case
Great quality customised phone case! Easy to design and quick delivery, great service, couldn't ask for anything more!
Great quality phone cases and great…
Great quality phone cases and great customer service
Great Product
Easy to design the case I wanted, and great quality when the product arrived!
Ordered the case came within a couple…
Ordered the case came within a couple of days good qty easy to setup on site highly recommended
Personal touch
Wanted to get my wife a personal but useful reminder of our deceased daughter. I supplied one of my wife's favourite photo's of our daughter, which captured her personality, to Design My Case. We were more than happy with the end result and the would have no qualms about recommending the service.
I ordered a case for my wife's new…
I ordered a case for my wife's new phone of our kittens first picture. It is lovely, great detail. It was easy to edit the picture to fit the case.
Best place for a personalised case
I’ve ordered several cases from DMC over the last few years, and every single one has been great! They’re good quality, hard wearing, and really well priced. I love that I can create exactly the case I want, rather than spending ages online looking for the right thing.
I had a phone case made with a picture…
I had a phone case made with a picture on the back. The case was good quality and with the picture it looked great. Ryan has done a great job, I’m very pleased with my phone case. Fully recommend this company.
Terrible Customer Services
Wife bought case for me at Christmas. Initially looked great and felt great to hold, later turned out that the case in question blocks NFC communications (This was NOT advertised on the page for the product, or... anywhere on their website, which is odd. NFC is used for tap and pay and it's a big part of phones nowadays, to not mention it on the website is a huge miss).
Initially customer services were quite quick to respond, the second I mentioned a refund due to false advertising and the case not being fit for purpose... Silence.
Multiple attempts later (replying to the initial email and filling in the website forms) and I'm still being ignored. I'll persist, but the fact they still haven't updated their product pages is honestly disgraceful.
Terrible customer service and an unusable incorrect case
I ordered a plastic tough case case for my Galaxy S9+ and received a completely different case with a metal back plate that prevents wireless charging, the hole for the headphone jack is also significantly undersized and slightly misaligned meaning that almost any standard sized pair of headphones bar the ultra skinny Apple ones cannot fit through the hole!
I brought all of this up with their customer support and I have had no responses bar a brief one acknowledging my issues which also lied to me and told me my standard sized headphones were the issue despite them working with every other case I have ever owned! They also don't even appear to have noticed that they sent me the wrong type of case despite me sending them videos of the issues at their request!
It has been over a week since I heard from them and three weeks since I initially contacted them about the issues!
Order never received and agents won't reply
I ordered a personalised phone case which was supposed to arrive by January 18th. I sent them a message on their web chat which they never replied to and I emailed them which they never responded to. I message on the live chat again on January 29th. They said it has been delivered on the 15th. It obviously hadn't and I checked my Ring doorbell to see no delivery came that day. They then promted me to speak to royal mail. I explained their website says they are to do this and the person said the management will look into it and email me back. It is now February 3rd, I've had nothing back so I'm messaging the live chat once again and getting no responses. Been waiting over an hour.
I refuse to order a new case because why should I when I've spent nearly £20 on one from this place? At this point I just want a refund but I can't even request one because they won't reply.
Absolutely appalling service, should be shut down.
Restored my faith
After initially having some issues with shipping over Christmas time, I reached out to the team to express my disappointment that my phone case had sadly not arrived as planned. David (customer service manager) emailed me and was nothing short of amazing in his help to fix the situation. My new case arrived quickly and its absolutely perfect. I would like to thank David for his help and patience with me, I'm super happy with the customer service I received and love the case.
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