Design My Case Arvostelua 

688
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Initially phone case looked brilliant - was really pleased. Within weeks of being used however case has fallen apart. Multiple attempts at trying to contact the company to resolve but not a single... Näytä lisää

Saanut 4/5 tähteä

Easy online experience, arrived a day ahead of schedule, and the toughness of the case seems to be of a good quality. The print came out a little darker than I would have hoped, though I had pri... Näytä lisää

Saanut 5/5 tähteä

Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Näytä lisää

Yrityksen tiedot

  1. Puhelintarvikekauppa

Yrityksen kirjoittama

At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

688 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 26 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(688)

128 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very impressed

One of my daughter’s favourite birthday presents. Great fit and good printing, arrived on time. very happy thank you.

23. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Personal touch

Wanted to get my wife a personal but useful reminder of our deceased daughter. I supplied one of my wife's favourite photo's of our daughter, which captured her personality, to Design My Case. We were more than happy with the end result and the would have no qualms about recommending the service.

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best place for a personalised case

I’ve ordered several cases from DMC over the last few years, and every single one has been great! They’re good quality, hard wearing, and really well priced. I love that I can create exactly the case I want, rather than spending ages online looking for the right thing.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a phone case made with a picture…

I had a phone case made with a picture on the back. The case was good quality and with the picture it looked great. Ryan has done a great job, I’m very pleased with my phone case. Fully recommend this company.

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible Customer Services

Wife bought case for me at Christmas. Initially looked great and felt great to hold, later turned out that the case in question blocks NFC communications (This was NOT advertised on the page for the product, or... anywhere on their website, which is odd. NFC is used for tap and pay and it's a big part of phones nowadays, to not mention it on the website is a huge miss).

Initially customer services were quite quick to respond, the second I mentioned a refund due to false advertising and the case not being fit for purpose... Silence.

Multiple attempts later (replying to the initial email and filling in the website forms) and I'm still being ignored. I'll persist, but the fact they still haven't updated their product pages is honestly disgraceful.

1. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible customer service and an unusable incorrect case

I ordered a plastic tough case case for my Galaxy S9+ and received a completely different case with a metal back plate that prevents wireless charging, the hole for the headphone jack is also significantly undersized and slightly misaligned meaning that almost any standard sized pair of headphones bar the ultra skinny Apple ones cannot fit through the hole!

I brought all of this up with their customer support and I have had no responses bar a brief one acknowledging my issues which also lied to me and told me my standard sized headphones were the issue despite them working with every other case I have ever owned! They also don't even appear to have noticed that they sent me the wrong type of case despite me sending them videos of the issues at their request!

It has been over a week since I heard from them and three weeks since I initially contacted them about the issues!

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Order never received and agents won't reply

I ordered a personalised phone case which was supposed to arrive by January 18th. I sent them a message on their web chat which they never replied to and I emailed them which they never responded to. I message on the live chat again on January 29th. They said it has been delivered on the 15th. It obviously hadn't and I checked my Ring doorbell to see no delivery came that day. They then promted me to speak to royal mail. I explained their website says they are to do this and the person said the management will look into it and email me back. It is now February 3rd, I've had nothing back so I'm messaging the live chat once again and getting no responses. Been waiting over an hour.

I refuse to order a new case because why should I when I've spent nearly £20 on one from this place? At this point I just want a refund but I can't even request one because they won't reply.

Absolutely appalling service, should be shut down.

3. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Restored my faith

After initially having some issues with shipping over Christmas time, I reached out to the team to express my disappointment that my phone case had sadly not arrived as planned. David (customer service manager) emailed me and was nothing short of amazing in his help to fix the situation. My new case arrived quickly and its absolutely perfect. I would like to thank David for his help and patience with me, I'm super happy with the customer service I received and love the case.

29. tammikuuta 2026
Oma-aloitteinen arvostelu

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