Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Näytä lisää
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Näytä lisää
I am a Dermatica ambassador and have been since September 2023. My aging personalized formula has helped my skin stay clearer, brighter and diminished some of my fine lines. I rarely stick with a skin... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Yhteystiedot
Yhdistynyt kuningaskunta
- dermatica.com
4,1
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The process it easy to follow
The process it easy to follow. Follow-up questions were asked about the current products I use to make sure my formula would meet my needs without being an issue. It was very thorough.
4. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Vicky
Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
I received great communication…
I received great communication immediately. Putting in a request for a consultation was easier than posting on social media. They reached out for additional questions to make sure my treatment plan was what I needed. First month is free, just pay shipping. I’m thinking this is gonna be much easier than a traditional dermatologist and I love that my topical treatment is compounded so I can ditch adding niacinamide separately in my routine.
6. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Amy
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Easy!
Everything was handled with ease and my consultation was quick and exactly what I was looking for.
3. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Adrienne
Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
The product is fantastic
The product is fantastic, I can see the results in only a few months, and as well the customer service.
2. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dermatica
Hello
Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Extremely easy to have a consultation
I am looking for a product that will help my rosacea.
1. marraskuuta 2022
Vastaus yritykseltä Dermatica
hello Courtney
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Very excited to start the new skincare…
Very excited to start the new skincare regime and see changes with time.
29. lokakuuta 2022
They were prompt to help with my…
They were prompt to help with my technical error!
27. lokakuuta 2022
Great and easy website to move through.
26. lokakuuta 2022
I found the process to be very easy and…
I found the process to be very easy and helpful. I’m pleased with my experience so far. I’m looking forward to my new skin care journey
26. lokakuuta 2022
Everything was super easy to navigate…
Everything was super easy to navigate on the website. Also good customer service. I enjoy how every formula is fit to your skin needs and not someone else’s.
24. lokakuuta 2022
Fantastically Affordable!
Update: 5 stars for being affordable and easy to use! 5 stars for quality of the product (Tretinoin .025% with 4% hydroquinone for melasma). I'm already seeing the discoloration fade after just a few weeks!!! Unfortunately only 3 stars for the quality of the cardboard box used for shipping my prescription. My first order, about a month ago, arrived in a thin cardboard box that was crushed and ripped. The bottle was not damaged beyond being useable but I hope in the future Dermatica upgrades to sturdier packaging. I'm very happy with the results of the actual prescription though. Hopefully this was just a fluke.
22. lokakuuta 2022
I love it
They are always good with the consultation. Everything is quick and I love that!
22. lokakuuta 2022
I had sent a message before my…
I had sent a message before my prescription could be finalized to look into my concerns but nothing like that happened and just got an email saying its arriving soon
When we select for theproblems there is no way we can selectmore than one hence the comments should be read to make sure the problems are understood
21. lokakuuta 2022
Vastaus yritykseltä Dermatica
Hello Meenaksir
Thank you for taking the time to share insights of your experience. It does not sound that your experience has been as expected and we would like to offer you further support with this.
We do include a section within the consultation for you to note down any additional information for our dermatology team, such as current skincare regime, previous usage of prescription strengths and any preferences. We would like to reassure you that even if this section is missed, our team are always available and happy to discuss your consultation in further detail, in order to ensure that you can advise us of your skin concerns.
I can see a member of the clinical team replied to your email and confirmed the treatment and reason behind this
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
We are always here to help!
Take care
The team at Dermatica
Happily surprised!
Really love and appreciate the quick and informative communication from reps
19. lokakuuta 2022
Very quick easy experience
Very quick easy experience. The only thing I wish was I had more input on what kind of active ingredients were picked. I’m happy with what was picked- but I wanted a higher % of an active ingredient to start off with instead of starting as low as possible. Would have liked a chance to have given my opinion in it before it was finalized.
19. lokakuuta 2022
Vastaus yritykseltä Dermatica
Hello Amanda
Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals!
Our treatments are prescription medications and strengths and treatment plans are evidence based and selected for each patient on an individual basis. Strengths of ingredients chosen also reflects the need to balance the benefit delivered by the medication versus any side effects and this can be titrated up or down accordingly according to your needs.
Please be advised that our dermatology team will always take your preferences into account with regards to your treatment, including strengths and ingredients, however safe and effective prescribing must remain our priority for our patients. Where we are not able to offer you a specific treatment we will reach out to you to advise you of this. We do try to offer a flexible, accommodating and accessible service and we would like to apologise that this has not been your experience this far.
We do include a section within the consultation for you to note down any additional information for our dermatology team, such as current skincare regime, previous usage of prescription strengths and any preferences. We would like to reassure you that even if this section is missed, our team are always available and happy to discuss your consultation in further detail, in order to ensure that you can advise us of your skin concerns.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
We are always here to help!
Take care
The team at Dermatica
It was a simple process and took very…
It was a simple process and took very little time.
19. lokakuuta 2022
My experience was great
My experience was great, it was easy an quick to have a consultation and they already made a custom product that works for me.
I recommend the page! And I can’t wait to use my product 😊
18. lokakuuta 2022
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