Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Näytä lisää
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Näytä lisää
I am a Dermatica ambassador and have been since September 2023. My aging personalized formula has helped my skin stay clearer, brighter and diminished some of my fine lines. I rarely stick with a skin... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Yhteystiedot
Yhdistynyt kuningaskunta
- dermatica.com
4,1
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It was great!
It was great! Extremely easy and you’ve been very quick and efficient such as when I needed to do something (like take more pictures) and then with getting my item sent out to me. I’m so glad I found you guys!! Thank you so much!! I can’t wait until I get my product in the mail:)
2. joulukuuta 2022
This company has great customer service and easy to reach!
Had some delivery issues but customer service immediately took care of me. They stand by their product! Don’t ever try Y our skincare. It broke my face out and only used it twice! They still made me pay almost $200 for 3 months for something I can’t even use. This company wouldn’t do that! They stand by their product!
4. joulukuuta 2022
Oma-aloitteinen arvostelu
Loved the ease of the process
Loved the ease of the process. Everything has been very professional & informative. Looking forward to starting my treatment.
29. marraskuuta 2022
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
There is a delay in getting the…
There is a delay in getting the products. I am being asked to review and I don't even know what I am getting or when I am getting it.
28. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Stephanie
Thank you for taking the time to share insights of your experience so far. At this stage we just ask for a review of the consultation process itself, although we hope that you are able to come back and review your treatment once you have seen results.
Within your Dermatica account you can see your current treatment and treatment plan along with details of when the last treatment was dispatched or when the next dispatch will be. All orders are dispatched via USPS First Class, which normally arrives within 1-3 working days but can take up to 5 working days. However, despite our best efforts to deliver your parcel on time, sometimes USPS experience problems with their deliveries, they have advised us that deliveries may take up to 10 working days. Please kindly let us know if you have not received it after this time, so we can continue to assist you further.
We look forward to supporting you further to achieve your skin goals! Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
We are always here to help
Take care
The team at Dermatica
Wonderful service !
25. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Mario
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
The bottle you guys made for me is a miracle in a bottle
The bottle you guys made for me is helping my skin so much....I have roscaea and it's always red and then I get the pustles......they itch and burn and then I get more and more but within less than a week my skin has already looked so much better....I can actually wear a lil makeup now....thank you so much and will be purchasing more.....it has really boosted my confidence as I didn't want to leave the house....thank you for what you're doing to help people....
21. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Erin
Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
I can see it from the Thai lady was on…
I can see it from the Thai lady was on the YouTube has been told to a lot of people and her face was improving.
I was happy to see your replied to me about the cream ingredients and all.
I’m looking forward to seeing the change of my face . I have a such a good experience with you.
Thanks
25. marraskuuta 2022
Vastaus yritykseltä Dermatica
Helo Weeraya
Thank you so much for taking the time to provide insights of your experience. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Very fast replies from everyone
Very fast replies from everyone. Professional and friendly :)
22. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Debbie
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Vastaus yritykseltä Dermatica
Hello Karla
Thank you so much for taking the time to provide insights of your experience. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Great consultation
I’m very pleased with the effectiveness and professionalism with the consultation. Its as the dermatologist can read my mind and prescribed exactly what I had hoped for - Tretinoin and Niacinamide starting from a lower strength 0.015 and gradually increased to ensure my sensitive skin’s adaptation and prevent irritation:) Couldn’t be happier and will be waiting for my dermatica to arrive to start the program/treatments. Thank you so much!
18. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Lily
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Fabulous products
I love the product and the company is dependable and easy to reach. Thanks for a great job and great products.
17. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Lolly
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
It was easy and takes all the guess…
It was easy and takes all the guess work out for me. No more 14 steps and getting no where with my melasma.
14. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Trisha
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Easy and quick
Easy and quick! Gave me exactly what I wanted in a custom formula.
13. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Lindsey
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
The products are very nice
The products are very nice, but the Dermatica team does not check in very often with me to see how things are going. As well, there are only two items in the formula as compared to Agency which puts 4 active ingredients in their formula.
1. lokakuuta 2022
Vastaus yritykseltä Dermatica
Hello There
We are grateful that you took the time out to leave us a review. Your insights help us to improve service for everyone.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
So far I’m confident with the…
So far I’m confident with the consultation and the ingredients that they made, hopefully my years of spending too much searching for a good results ragarding my black spots will put to an end.
12. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Mary
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
So far so good.
11. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Anthony
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Vastaus yritykseltä Dermatica
Hello Cheri
Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
I like how quick the response was and…
I like how quick the response was and the comfort of having a professional. However, I didn't really feel like all of my concerns were fully addressed, just the major one. And the email response, though very informative, felt a little generic.
10. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hi Andrea,
Thanks for your review and sharing your insights, we really appreciate it. While our treatments are tailored to you based on your consultation, it sounds like your experience with Dermatica is not what you were expecting and we’re happy to see how we can help.
We are sorry to hear that you feel as though all of your concerns weren't addressed. When our clinical team review your consultation they try to offer the best treatment plan for you at the time. We would also like to advise we can only treat one concern at a time however some of out treatments contain ingredients that target multiple concerns simultaneously.
When we reach out to your regarding your treatment plan we try to inform you in depth which we hope answers all of your questions. We apologise if this did come across as generic as we pride ourselves on providing the best possible service, we however thank you for you feedback which really helps understand if anything needs to be addressed.
We are happy to review your treatment plan for you if you could please contact our customer service department on help@dermatica.co.uk (mailto:help@dermatica.co.uk) for further assistance.
Take Care
The Dermatica team
Great Dermatoligist Doctor
Presonally I liked the way they make question about your overall health ..for example any past reactions to face creams..what type of skin do you have.....Anything that will help them know so that the fomula can be done according to your needs...I really am Faithful that this cream will be helping me out...Thanks Dermatica ..we will be keeping in touch..
9. marraskuuta 2022
Vastaus yritykseltä Dermatica
Hello Josefina
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.