dentaglobal.com.tr Arvostelua 

173
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Deuxième fois à dentaglobal après 6 mois de poses d'implants. Et toujours là perfection avec des professionnels agréables. Je suis heureuse d'avoir trouvé cette clinique qui m'a rendu un sourire parfa... Näytä lisää

Saanut 5/5 tähteä

Hallo, ich bin Stefan aus Deutschland. Meine erste Behandlung hat im September 2025 stattgefunden. Alle meine schlechten Zähne wurden operativ entfernt. Wir haben uns für die 4 al on entschieden. Es... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My father traveled all the way from Dallas, Texas for a implants and crowns. We had other friends and family go to DentaGlobal for procedures and they all had great experiences. My father just compl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I couldn’t be more pleased with the results and professionalism of Dentaglobal. From being pickup at the airport to the apartments that are very comfortable and conveniently placed for local shops a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Hammaslääkäri
  2. Esteettinen hammashoito
  3. Hammaslääkäriklinikka
  4. Hammaslääkäri, hammasimplantit
  5. Poliklinikka

Yrityksen kirjoittama

Dentaglobal was founded in 2017 with the aim of bringing a new energy to dentistry. Our vision is to provide high quality dentistry for affordable prices, for both patients travelling from abroad and inland. We pride ourselves on being one of the most reliable multi-speciality dental clinics in Turkey who are constantly keeping up to date with the fast-changing dental market.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

173 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 20 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(173)

75 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

So well looked after from start to…

So well looked after from start to finish, everyone one is so friendly and polite and make you feel.looked after, so professional and work together as a team for an efficient and professional experience at the fraction of the cost of Britain, and I should know as I had my top teeth done in Kent, by one man, which went on for months at double the cost, and I had zero implants with them.
Here, I had 4 implants, and a nice apartment with transport laid on, breakfast thrown in.
It is just amazing in comparison.
Well recommended

12. toukokuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Danny!


We are absolutely thrilled to have received your amazing review! Thank you ever so much for taking the time to share your experience with us. Your kind words truly mean the world to us.

Meeting your expectations and ensuring your satisfaction are always our top priorities, so to hear that you are happy with our dental services brings us immense joy. Knowing that you are proud of the service you received is the greatest compliment we could ask for.

At Dentaglobal, we strive to provide the highest quality care to each and every one of our patients, and your positive feedback reaffirms that we are on the right track. We are truly grateful for the opportunity to serve you and are committed to continuously exceeding your expectations.

Once again, thank you for your glowing review. We look forward to welcoming you back and continuing to provide you with exceptional dental care.

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Nadat mijn vrouw en ik in december 2023…

Nadat mijn vrouw en ik in december 2023 in Izmir waren geweest voor de eerste fase van de behandeling (trekken van tanden en plaatsen implantaten was geheel pijnloos verlopen) , all on four, keerden we in april 2024 voor de tweede fase. Het eerste deel, plaatsen abutments, werd door ons beiden als pijnlijk ervaren. Hierover een gesprek gehad met de altijd vriendelijke Dr.Mert en deze beloofde ons om hiermee rekening te houden bij de behandeling van patiënten in de toekomst. Bij mijn vrouw was 1 implantaat onvoldoende ingegroeid en dit werd probleemloos vervangen door 2 andere. In het ganse traject werden we steeds professioneel begeleid door eenieder van het team, inclusief Ilona vanuit Nederland. Alle mensen, van chauffeurs tot onthaalmedewerkers, begeleiders, tandartsassistente, tandartsen zijn super lieve mensen die begaan zijn met hun patiënten en professioneel bezig zijn met hun job. Het resultaat mag er dan ook wezen. (Mijn vrouw keert in november dit jaar nog eens terug voor de definitieve boventanden. )We krijgen enkel maar positieve reacties en dit is te danken aan de positieve inzet van het hele team. Een dikke merci hiervoor aan eenieder. EEN ECHTE AANRADER.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey!

Wij zijn ontzettend blij met uw geweldige recensie! Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. Uw vriendelijke woorden betekenen echt alles voor ons.

Het voldoen aan uw verwachtingen en het garanderen van uw tevredenheid zijn altijd onze topprioriteiten, dus het doet ons enorm veel plezier om te horen dat u tevreden bent met onze tandheelkundige diensten. Weten dat u trots bent op de service die u heeft ontvangen, is het grootste compliment dat wij u kunnen wensen.

Bij Dentaglobal streven we ernaar om al onze patiënten zorg van de hoogste kwaliteit te bieden, en uw positieve feedback bevestigt opnieuw dat we op de goede weg zijn. We zijn echt dankbaar voor de mogelijkheid om u van dienst te zijn en streven ernaar om voortdurend uw verwachtingen te overtreffen.

Nogmaals bedankt voor uw lovende recensie. Wij kijken ernaar uit u weer te mogen verwelkomen en u uitzonderlijke tandheelkundige zorg te blijven bieden.

Lach altijd en denk aan ons!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Staff were all very pleasant and…

This was my 2nd visit Dentle global I got 4 implants bridged with 12 porsiling teeth on top and 12 crowns on bottom the procedure was pain-free and plesent all work was carried out to the highest standard and there work ethic was flawless I would recommend this clinic to everybody friendly staff and super affordable prices

14. huhtikuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Anthony!

We are absolutely thrilled to have received your amazing review! Thank you ever so much for taking the time to share your experience with us. Your kind words truly mean the world to us.

Meeting your expectations and ensuring your satisfaction are always our top priorities, so to hear that you are happy with our dental services brings us immense joy. Knowing that you are proud of the service you received is the greatest compliment we could ask for.

At Dentaglobal, we strive to provide the highest quality care to each and every one of our patients, and your positive feedback reaffirms that we are on the right track. We are truly grateful for the opportunity to serve you and are committed to continuously exceeding your expectations.

Once again, thank you for your glowing review. We look forward to welcoming you back and continuing to provide you with exceptional dental care.

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Fantastic experience!!

This was my second visit to Dental Global in Izmir. My first experience was excellent!! I had 16 veneers and 4 crowns and the whole experience was 5 star. All the transfers were well communicated and the drivers were really friendly. The dental work was of the highest quality and the veneers look amazing. Unfortunately one of my lower teeth had moved (not due to the veneers) but dental global were really accommodating and welcomed me back completely free of charge to have a new replacement veneer fitted. They even fitted a retainer for me to stop the teeth moving again at a very affordable price. The compliments I get on a daily basis are amazing and I would strongly recommend dental global for any dental work. My only suggestion would be to book an upgraded hotel such as the Swissotel on the coast so you can enjoy some sunbathing in between visits to the clinic.
Thank you so much dental global for giving me my confidence back!!

2. huhtikuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey James!

We are absolutely thrilled to have received your amazing review! Thank you ever so much for taking the time to share your experience with us. Your kind words truly mean the world to us.

Meeting your expectations and ensuring your satisfaction are always our top priorities, so to hear that you are happy with our dental services brings us immense joy. Knowing that you are proud of the service you received is the greatest compliment we could ask for.

At Dentaglobal, we strive to provide the highest quality care to each and every one of our patients, and your positive feedback reaffirms that we are on the right track. We are truly grateful for the opportunity to serve you and are committed to continuously exceeding your expectations.

Once again, thank you for your glowing review. We look forward to welcoming you back and continuing to provide you with exceptional dental care.

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Dr Mert/ ozge

Dr Mert, Ozge, the whole staff from dentaglobal are amazing!! DR mert is a perfectionist and did not let me return to the UK with out the perfect smile/bite/alignment
He truly is meticulous at what he does and is passionate about his job! Ozge is amazing she makes sure everything runs like clockwork and all is arranged for the smooth running of your stay and is empathetic and listens to your needs and goes out of her way to make sure they are heard, reception staff are so welcoming and the lady at the cafe make you feel so welcome and at ease with her great smile and manner even though your sitting there knowing some of these procedures are quite painful. The drivers that chauffeur you around from airport to hotel hotel to clinic are amazing friendly and extremely professional and great drivers after seeing the way people drive out there and I think they are overlooked in the review part so keep up the great driving, manners and just being good guys!

The procedure they carried out on me was the all on four top and bottom and after the first visit in September 2024 I came back to the uk with and in transit my bottom temporary dentures had snapped but they took no time in getting me back out there hotel paid for flight paid for and rectified the problem and they did not have to do this as the damage was caused in transit.

I have just got back to the uk after me last visit and I am extremely happy and pain free besides a bit of soreness and they are keeping in touch with me with the after care which they explain in detail to make sure I have no problems.

I would highly recommend dentaglobal in Izmir as I have seen some reviews on here that some people are not happy but guys try to explain in more detail about your issues and please listen closely to the advise of aftercare and the procedure you are having before you commit as they do explain they pros and cons in detail.

Peace and love to turkey and dentaglobal Izmir and to Dr mert undikolsol. Sorry if spelt that wrong but your writing is not as matriculate as your construction of teeth ✌️ x

17. maaliskuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Ash!

We are absolutely thrilled to have received your amazing review! Thank you ever so much for taking the time to share your experience with us. Your kind words truly mean the world to us.

Meeting your expectations and ensuring your satisfaction are always our top priorities, so to hear that you are happy with our dental services brings us immense joy. Knowing that you are proud of the service you received is the greatest compliment we could ask for.

At Dentaglobal, we strive to provide the highest quality care to each and every one of our patients, and your positive feedback reaffirms that we are on the right track. We are truly grateful for the opportunity to serve you and are committed to continuously exceeding your expectations.

Once again, thank you for your glowing review. We look forward to welcoming you back and continuing to provide you with exceptional dental care.

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Life Changing

It's 6 months since my last trip to DentaGlobal. I wanted to wait before doing a review to be sure that I'm satisfied with the quality of my All-on-4 (Fixed Bridges & Crowns). It's been sort of a long road, & It wasn't a perfect experience. It takes awhile to get adjusted to my natural teeth being replaced with dental prostheses, however, they are life changing &
I'm getting used to them now. I was a little let down by the fact my first set of teeth turned out to be defective & had to be replaced, and that I had to go back to Ismir a third time, but they did a great job the second time out and so far after 6 months I'm very happy with them, for one reason more than any other - "I can eat properly now" and having a mouthfull of perfect looking teeth, I don't mind smiling anymore. Thank You to Dr. Befrin Tank who is a real perfectionist & to all of the rest of the staff at DentaGlobal who did a fantastic job of looking after me during this journey. 👍👍

16. joulukuuta 2023
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Wayne!

Thank you so much for taking your time to review us!

It was a pleasure meeting you and being a part of your dream smile :)

We will surely pass your sweet words to the whole team!

Thank you again!

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

New beginnings

All of the journey so far as been life changing, I finally have the smile a I always wanted thanks to a team of highly professional dentists that made it happen. Thank you Dentaglobal

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
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Vastaus yritykseltä dentaglobal.com.tr

Hey Pedro!

Thank you so much for taking your time to review us!

It was a pleasure meeting you and being a part of your dream smile!

Always smile and remember us :)

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

I Reccommend dentaglobal

Great journey from the moment you land in airport . Really happy with their service and my teeth .
Going again soon to do the bottom.

5. toukokuuta 2023
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Zoran!

Thank you so much for sharing your expierence with us!

It was a pleasure meeting you :)

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 1/5 tähteä

Getting veneers at Dentaglobal last is…

Getting veneers at Dentaglobal last is one of my biggest regrets. I waited until now to write this review because I hoped that Dentaglobal would take accountability for their actions, but they haven't

-Aesthetics -

The porcelain veneers that were cemented do not match the plastic temporary teeth that I approved. When I was shown the (unpolished) porcelain veneers before cementation, I told the dentist I don’t like them because they’re too long and bulky and opaque. They told me that after polishing and cementation, the teeth will be filed to the correct shape and will look good. This never happened, I was left with teeth that I hate. Aesthetically, they look awful. They’re too long, too uniform, too opaque, too flat, too bulky and SO UNNATURAL. They look like cheap dentures and age me so much even though I’m only in my 20’s. I wanted my veneers to look like my natural teeth, but whiter. They look like horse teeth, so rectangular and too straight across the bottom

-Quality of dentistry-

Functionally, they are awful. Because they are too long, I can’t seal my lips. This lip incompetence will damage my oral health in the long term. I also have a lisp and a massive overbite now (I had a small overbite to start with, it wasn't noticeable but now 10x worse because of the length). My bite is off too, the dentist in Izmir worked on it a little bit after cementation but it’s still wrong

During my last appointment in Izmir, we went over time and the appointment ended before the issues that I raised about the aesthetics and functionality could be addressed. The dentist did some work on my bite, and filed the length slightly but then I was told the appointment is over. There was no chance for me to book another appointment with them because my flight was soon, so I was left with the terrible veneers that they gave me.

-Aftercare/Customer support -

I’ve contacted their customer care team so many times since May trying to get some sort of help. All they say is that they’ll re-do the veneers for 20% off

-Lies told by Dentaglobal -

When I was getting my quote I submitted xrays and photos taken at a maxillofacial surgery centre because I wanted to make sure I got an accurate online assessment by their dentist. They initially recommended 8-10 veneers with minimal prep. When I arrived in Izmir, the dentist recommended 6 veneers and 4 crowns. I believe that my initial assessment was done by a treatment coordinator with no dental knowledge, rather than a cosmetic dentist.

They promised that my teeth would be minimally prepped, which usually involves removing a small amount of enamel from the tooth surface. They removed my enamel down to the tooth dentin. The photo shows some of the tooth prep, they filed even more after I took this photo. I didn’t know what to do, it’s not like I could tell them to stop

Before cementing my porcelain veneers, I had to sign a consent form. I initially refused to sign because I didn’t like the porcelains. I signed when the team told me that the veneers would be filed to the correct shape and length after cementation.. that didn’t happen. When I asked customer care if I could return to Turkey and have my veneers filed, they said that this would weaken or potentially crack the veneer. So either they lied to me to make me sign the consent form, or they’re lying to me now to make me come back and pay for a new set of veneers

Now I’m stuck trying to find a dentist who I trust to fix the problems that Dentaglobal caused. I’m glad that other people have had good experiences at Dentaglobal, but mine was a nightmare. The only positive was the free lemonade at reception, and the staff were quite kind for the most part but unfortunately that doesn’t change the fact that I have ugly, botched teeth. I’m definitely forgetting more stuff that went wrong and I've gone over character limit. I'll attach more info in the photos.

On google reviews, I’ve posted photos of the plastic moulds that I approved, my "minimal" tooth prep, and the veneers that were cemented. What they've done to my (previously healthy) teeth is unethical.

1. toukokuuta 2023
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Dear Fiona TREACY,

We value each one of the patient satisfactions. Therefore, even though your case does not fall under the terms and conditions of the guarantee, we offered to change your veneers for free of charge.

Moving on, we would like to point out the comments you have made to us regarding your experience with our clinic.

Firstly, you have accused us of your mother's fall outside of the hotel. We do not have anything to do with that. Please understand that this has nothing to do with our clinic. For that reason, you wanted to change your accommodation and apparently the room you stayed in was cold and you could not sleep. Again, this has nothing to do with us. You could have asked for extra blanket from the reception.

Secondly, during your treatment, the dentist made a little scar on the corner of your mouth. This can happen, but it is not something serious. The scar does not remain now, but you are stating of seeing a plastic surgeon for this. The scar is not permanent.

Lastly, your accusation of fixing unapproved teeth. We do many rehearsal appointments before finishing the teeth. The reasons of these appointments are that the patients can see the teeth in their mouth and check the details such as the length, shade, shape, design, etc. You had many opportunities to check the teeth and make the adjustments on them. You have told the dentist to make the teeth slightly longer than the temporaries you had. On your final appointment, you were shown the veneers again and you were asked for the approval to fix them permanently. Some slight changes and corrections can be made in the mouth, which we made. Your comment regarding to the dentists’ behaviour is not acceptable. You are accusing that the dentist has asked you to leave the clinic because your appointment time has run out and she has other patients waiting. We have unique guarantee conditions, if we do not complete your treatment during the promised time, we ask the patients to extend their stay and we cover the cost for the accommodation and flight. If you told the dentist about not being satisfied with your teeth, we would have applied this guarantee to you and re-do the veneers as your request.

To conclude, even though your case did not fall under the terms of guarantee conditions, we were willing to change the veneers but you did not want to cooperate with us.

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Top 👍

My experience in the clinic is very positive, be it with the doctors, doctor's assistant, staff, everyone is very nice to take care of one and leave no wishes to hope, I felt very comfortable and would choose the clinic again and again

14. tammikuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Salvatore!

Thank you so much for taking your time to review us!

It was a pleasure meeting you and being a part of your dream smile!

We will surely pass your sweet words to the whole team :)

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Highly recommend Dentalglobal

I have nothing but good words to say about Dentalglobal. They are an extremely organised, kind, caring and most of all very talented team of dental experts and I highly recommend them. I am extremely happy with my dental work, I am now pain free and with a fabulous refreshed smile. I work in TV commercials and modelling so my teeth and smile are very important to me so I made sure I found a clinic that only excelled at their work.

18. tammikuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Kimberley!

Thank you so much for taking your time to review us!

It was a pleasure meeting you and beging a part of your dream smile :)

We will surely pass your sweet words to the team!

Always smile and remember us :)

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Top class clinic - fantastic experience

Everything about Dentaglobal really is top class, the service, the facility, the outcomes. Really can’t fault it at all. We looked at a few places to get treatments, in both Turkey and Hungry and we choose Dentaglobal having spoken with Melis and doing some online research. The clinic seemed top class and the staff highly qualified from what I could see online. Having been over last week, I have to say I’m delighted with that choice.
Melis was brilliant setting everything up, efficient & super responsive to any queries before, during, and even after our stay. Mert and the entire dental team were fantastic, these guys are experts and have a genuine passion for what they do. There’s no pressure or rush, everything is based on what you want and they guide you through & give expert advise step by step. The Dentaglobal clinic isn’t just a typical dentists you’d find at home…it’s a state of the art five or six story facility with the highest tech I’ve ever seen on any visit to a dentist in Ireland…scanners, digital 3D modellers etc. Regardless of cost, which is a fraction of what it would be at home, I cant see how the outcome could be any better…I got 20 veneers, my wife got the same and a dental implant too…we’re both absolutely thrilled with the results and wouldn’t hesitate to recommend Dentaglobal, you really are dealing with experts there, look no further. We met a few people during our time there and everyone was saying how brilliant it was. Lots of smiles all round, thanks so much Mert, Melis & team!

11. tammikuuta 2024
Oma-aloitteinen arvostelu
dentaglobal.com.tr-logo

Vastaus yritykseltä dentaglobal.com.tr

Hey Philip!

Thank you so much for taking your time to review us! It was a pleasure meeting you both and being a part of your dream smiles :)

We will surely pass your sweet words to the whole team! They will be over the moon :)

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Very professional with state of the art facilities i

The experience was great start to finish l couldn’t be happier with the result thank you Dentaglobal

2. joulukuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä dentaglobal.com.tr

Hey Brunton!

Thank you so much for taking your time to review us :)

It was a pleasure meeting you and being a part of your dream smile!

We will surely pass your kind words to the whole team!

Dentaglobal Dental Clinic

Saanut 1/5 tähteä

Please dont go here they ruined my my…

Please dont go here they ruined my my teeth and i only had fillings, im from Manchester, uk and went to get teeth whitening with some small filling where my bottom gums have receded but now the fillings after only months have fallen off and they damaged my teeth which the dentist said it wouldn't

20. kesäkuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä dentaglobal.com.tr

Dear Marcus Dale,

We were very surprised when we read your comment here. We have a support team that can help patients with aftercare problems.
However, our support team has not received any e-mail from you regarding the problems you mentioned in your comment.
Please use this https://helpcenter.dentaglobal.com/ create an account and solve your issues.

Best,

Saanut 5/5 tähteä

Besser geht fast nicht...

1.Die Fahrer Mahsum und Cemil waren immer zur Stelle und immer pünktlich. Sogar von meiner Ferienwohnung im Anschluss an den von Dentaglobal organisierten Hotelaufenthalt haben sie mich abgeholt und am Ende sogar noch zum Flughafen gefahren!
2. Die Betreuer bei Dentaglobal haben einen richtig gutern Job gemacht, von der Organisation einer Übersetzerin (Danke Nil) über die Aufklärung der einzelnen Behandlungsschritte bis zur Erläuterung der Abrechnung.(Danke Özge und Yücel)
3.Die Ärzte: einfach nur fantastisch. Von der Entfernung der alten Brücke, die Entfernung der (alle) restlichen Zähne, der 4 stündigen OP (2x Zygoma, 6x normal Implantate), nirgens audch nur ein Hauch von Unprofessionalität, fast keine Schmerzen. Bei der OP wurde etwas geändert, statt 4 Zygoma wurden nur 2 gesetzt, da DR. PROF MERT YUCE entschied es sei doch genug Knochen im Oberkiefer für die Aufnahme "normaler" Implantate vorhanden. knapp 4000Euro Ersparnis!!! Noch bevor ich wieder daheim ankam war der Betrag meinem Konto gutgeschrieben!!!
Und keine Verfärbungen im äusseren OP Bereich, minimale Verdickung, keine Entzündungen bis heute, fast 3 Wochen später! Herr Prof. Dr. Yuce, Sie sind ein Meister Ihres Faches, ich danke Ihnen und Ihrem OP Team und allen Beteiligten Ihres Hauses von ganzem Herzen, ganz besonders auch Frau Dr.Tank ( nächste mal beiss ich nicht, versprochen....sorry sorry sorry) und Ihrer reizenden Assistentin Ayşegül! ich wünsche allen eine gute Zeit und freue mich schon jetzt auf meinen nächsten Besuch bei euch, Ihr dankbarer Patient Joachim Henke.
PS: Thank you Serap for the ICE-Coffee.....

19. syyskuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä dentaglobal.com.tr

Hallo Joachim!

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen!

Wir sind überglücklich, Ihre lieben Worte zu lesen!

Wir werden diese sicherlich an das gesamte Team weitergeben!

Es war mir eine Freude, Sie kennenzulernen und Teil Ihres Traumlächelns zu sein!

Freue mich, dich wieder zu sehen :)

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

They Care

They Care, from the initial chat/examination through the entire process, and even the aftercare when I returned home.

4. syyskuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä dentaglobal.com.tr

Hey John!

Thank you so much for sharing your expierence with us!

We will surely pass your kind words to the whole team :)

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 5/5 tähteä

Dentaglobal go the extra mile!!!…

My daughter and I were put in touch with Dentaglobal through Quonomedical from our initial online query. We travelled from Dublin, Ireland. From the outset the service was second to none. Before travelling Admin were in touch, keeping us informed every step of the way. This was most reassuring and what might have been a daunting trip was made do-able, enjoyable and positive

We had been given concise instructions on how to exit the airport and that our driver would be there to collect us with our names on a card - and he was - exactly as promised and so setting the tone for the rest of our trip

At the clinic each and every member of staff were friendly, kind, professional, helpful and informative. From reception, to nursing staff, admin, the lovely girl in the coffee dock to Dr. Mert himself

I travelled to have my 12 year old veneers replaced and WOW! Did Dr. Mert replace them! Not only did he replace all my veneers but my crowns too, including a “3 tooth” one fitted onto 2 implants that was never right. As for my top front veneers he managed to work in “character” to them that was absent from the old ones which were somewhat “uniform”

I opted for the BL1 colour which is the whitest you can go and which some say can be “too white” but in my case it was not - it was/is amazing!

On day 1 - the prep day and removal of the old veneers was a tough one, especially the removal of the “3 tooth” crown but Dr. Mert worked tirelessly for 4 solid hours to get it done

We arrived on Sunday (Sept 3rd. 2023). The consultation and prep work was done on the Monday, a fitting of “test” veneers on Wednesday, a test fitting of the real veneers on Thursday, the final fitting on the Friday, then on Saturday Dr. Mert had us back for one final review to ensure all was good. And it was

I cannot say how delighted I am with
my new smile and absolutely every aspect of the service from Dentaglobal. Every single person went the extra mile for us

Apart from my amazing new smile the highlights for me were

(1) Yucel….. you will always be lovable :-)

(2) Ozge …. You were/are a total sweetheart

(3) The lemonade from the lovely girl in the coffee dock - I would come back just for this :-)

(4) The drivers … who kindly dropped us to wherever we wanted to go each day after treatment - one of them actually put on a google translate of all the restaurants along the sea front in Alsanyak on day 1 !!

(5) Breakfasts - delivered each day to the door of our apartment by friendly people

(6) Dr. Mert himself - a true gentleman and a Cosmetic Dental Maestro :-)

Thank you everyone at Dentaglobal, it was a pleasure and an honour to meet you all and to be the proud recipient of an incredibly beautiful new smile …

3. syyskuuta 2023
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Vastaus yritykseltä dentaglobal.com.tr

Hey Susan!

Thank you so much for sharing your expierence with our family!

We are beyond the moon reading your kind review, we will surely pass your sweet words to the whole team!

It was a pleasure meeting your and your lovely daughter Eva! Both of you were so kind and helpfull, we are really happy that you are delighted with the results.

Please always smile and remember us!

Dentaglobal Dental Clinic

Saanut 3/5 tähteä

Problems 1/2 months later My two trips to Izmir were great and I…

My two trips to Izmir were great and I felt well taken care of and the end result was really good, however, about a month after I came home I got tooth pain under my bridge which is with me for hours after each time I eat, I wrote to Dentaglobal looking for advice and were sent to the support team who have been basically useless.
They want me to go to my dentist to find out what the problem is, they haven't asked 1 question so far and quite a few messages have gone back and forth with me trying to get help and for me to get their dentists contact details in london, ( I'm in ireland so it's not an easy option to fly to london)
My dentist is not keen to repair work done in Turkey.... it feels like I was valuable as long as I was a client in Turkey and now I'm on my own, not what was promised. Hopefully this is not going to involve removal of bridge, I'm not expecting too much from the team, some direct questions and answers and advice would go a long way.

26. maaliskuuta 2023
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Vastaus yritykseltä dentaglobal.com.tr

We appreciate your feedback.

We always try to answer our patients' requests and questions promptly. However, we have an Aftercare execution process that we have to follow to specify the issue you are experiencing and then advise you on the best possible solution with the help of our expert dentists.

Please find the Aftercare procedure below:

Guarantee Execution Process
1. Notification: Visit our Help Center website at https://helpcenter.dentaglobal.com/ and sign-up to create your account and follow up the case.
2. Documentation: Upon evaluation of your letter, (if required by DENTAGLOBAL), you might be required to submit another request this time as X-Ray images or high quality and clear digital photos of the problematic area/tooth/crown etc. uploaded please.
3. Elaboration: In case X-Ray images and/or digital photos are not deemed sufficient to demonstrate your situation, you will be advised by DENTAGLOBAL to see a dental specialist.
4. Approval: Your application is evaluated by DENTAGLOBAL and upon confirmation by DENTAGLOBAL that the terms and conditions of guarantee are applicable for your situation, the guarantee procedure begins.

We have informed you that pain -up to a certain extent-, is considered normal after having a treatment done. As your teeth are filed, or underwent some kind of exhausting treatment, it is expected to experience pain up to 3-6 months.

When our patients reach out to us with pain complaint, we are unable to make a diagnosis. We might need a local dentist report, a x-ray or another documentation to understand the problem. That is why, we suggested you to visit a local dentist. As you also know, we have reached out to you to sort out your problem. Based on our advise, you visited a local dentist and provided us with a x-ray. After evaluating the x-ray with our expert team we came to the conclusion that there is some cement left near the bridge. Normally this does not fall under guarantee terms and conditions, but we concluded that this is a mistake caused by our side and offered to cover the treatment expenses up to €90. At the moment we are waiting detailed information from you to make the reimbursement.

We would like to thank you for your cooperation to sort out your case and would like to state once again that we care about our patients' health and satisfaction.

Regards.

Saanut 5/5 tähteä

Doctors were good and support staff…

Doctors were good and support staff Basak, Ozge were helpful

25. maaliskuuta 2023
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Vastaus yritykseltä dentaglobal.com.tr

Hey Mohammed!

Thank you so much for taking your time to review us :)

It was a pleasure meeting you and being a part of your dream smile!

Always smile and remember us!

Dentaglobal Dental Clinic

Saanut 1/5 tähteä

Very not happy

Very not happy, lost a lot of money, was suppose to be around 8000 euros , and they told me it will be higher more than 12000 euros. Thing have change lack of exprience

7. maaliskuuta 2023
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