Denerova Arvostelua 66

Really wish I’d looked at the reviews first!! Bought some sandals for a present for a friend. The wrong size was sent but even if the size had been correct I would have wanted to return them. The quality was beyond poor to the point of unwearable. They would have been an embarrassing gift. No replies to any of my e:mails when I asked to return.

Terrible junk xold at ridiculous prices, I brought adjustable glasses at £22, arrived cheap and nasty junk could have brought exactly same £3.99 Amazon price, I expected decent quality but no sent from China, this company should be shut down Do yourself a big favour and stay away from these rip off merchants, better off taking a chance with Del Boy !

I ordered early for Christmas and the USB device 4TB arrived 12 November. It was corruptedand it is completely useless. My daughter lost all her gaming data. I wrote to ask for advice on how to proceed only to be told it was outside the 30 day warranty. Avoid, avoid, avoid... it is a scam and the price is too good to be believed. It was a $73 AUD lesson.

DENEROVA are a company you want to stay 100% clear of......
The quality of products are unbelievably poor......They obviously come straight from China.....then,when you try to return the shoddy goods.....you gave to pay full postage back to China....therefore making it not worth the bother......you get 15% refund if you complain......on a £66 purchase......the so called legit company are making £53 from you.....STAY WELL CLEAR.......PUT THESE PEOPLE OUT OF BUSINESS......
I would give them a minus if it were possible.

AVOID AVOID AVOID Terrible terrible company, only offered me 20% refund, as I used a store voucher, I only used the store voucher because my first order became out of stock after paying and the only option was store credit, the next order came, a mens medium body warmer and it won’t even fit my 10 year old son. And the fact they don’t tell you it comes straight from china until you get your tracking order is an absolute joke.

Excellent communication. Item arrived - as described. Only disadvantage is no care label.

The item I received was entirely inferior to what was shown on the website.
I paid $50 (discounted from $80), I don't think it would even have been worth $2 and I would never have purchased it. It was shipped from Sydney. When I complained it took 6 emails before they would give me the return address. They made me send this utterly worthless item back to them at a cost of $20.

Do not buy anything from this website.

Very poor quality, only offer small refund 15% unless buyer pays for shipping despite their suboptimal products. Cheap mockups shipped from China. AVOID!!

Wish I could give minus 5
Do not buy anything at all as it will not be fit for use and they will not provide an address for you to return it. Instead they will ask you to keep the rubbish product and offer you 15% refund then if your protest they make up more reasons not to give you your money back. They are crafty scam merchants.

My review is a zero. The product is nothing like the advertised product and was a crap piece of junk that cost $236 AUD. Do not use this company - false advertising, poor quality product not worth the money and a machine that does not do what they claim it is supposed to do. When requesting a refund, they wanted me to accept a 15% discount and then keep the product. So the product is so good - they don't want it back!

Terrible company, wish I had checked reviews first. T-shirt sent was terrible quality. Nothing like picture. When I requested refund they asked me to send them pictures of their own items they sent me???

Firstly I don't work for you. Secondly you know how terrible the item is.

Got a 40% refund as I understand from China and shipping expensive.

Stick to the known e-shops

I want to leave a 0 review!!! This place is a complete scam!!! The product is terrible, no tags or anything on clothing! They won’t give me my full refund back! I’m having great struggles with them!! DO NOT USE THIS COMPANY AT ALL!! THE PRODUCTS ARE FROM CHINE NOT FRANCE!!!!

If i could leave nil stars I would.
Do not be fooled by there website,they are a disgrace, im sure not based in France judging by the length of time the order took to arrive.
DO NOT USE !
DO NOT USE !

This 'French' company is a front for a cheap, knockoff Chinese company. My order took forever to arrive (tracking shows shipment from China through multiple ports) and the dresses I ordered (same design, 3 different colours) are of poor quality and one was the totally wrong size. It took weeks with a mind-boggling paper trail, 5 photos, measurements and threats of reporting to The European Consumer Centre France before I got a replacement item. All this time I'm sure I was dealing with someone in China, not France, or it might have even been a bot. Do not buy from Denerova.

It’s a SCAM Purchased a Levi Shirt £53.00, arrived after 2 weeks, no labels, no branded anything, very poor quality fabric.

They have a 24hr fault policy on all items. Which means you have to report any issue within 24hrs of receiving it. I bought a (faulty) SSD hard drive which I tried to troubleshoot over several days. When enquiring on their return process I was advised of this ridiculous policy.

I purchased a raincoat $77 CAD on Denerova website but I received a coat with harrible quality from China. The coat has no lining, cuff sleeves and hood made with cheap and narrow elastic band, water goes through just cheap fabric. The item came without tag, wrinkled and package without invoice. Return policy says you can return it within 30 days if you are not satisfied, contact us to send you the return address but instead they offered me 2 options.

Option 1 - A refund equal to 15% of the total order value, with no need to return the item.

Option 2 - A voucher code equal to 30% of the total order value, which you can use to place a new order for any item from our collection. You may keep, gift, or sell the coat you received.

Finally they sent me return address in China with return policy as below:

Return Policy:
-Goods must be returned within 30 days of receipt.
-The goods must be unused, undamaged and in their original packaging.
-The goods must be in a condition that can be resold by us.
- Returns must be accompanied by a valid proof of shipment including track&trace code. Without shipping receipt / Track&Trace, we cannot issue refunds.
- Send the proof of shipment with the items to be returned:
-All returns will be sent to our warehouse in China at the customer's expense

It would cost me $99 if it is sent with tracking number. Without tracking number $29 but there is refund is not guaranteed.

On website does not mention "All returns will be sent to our warehouse in China"

I hope people read the reviews before they purchase some thing from this website. I reported this business to ScamAdvisor including police and (commercial) crime-fighting agency. Also reported to RCMP to stop scammers

This is a warning to who wants to purchase from this website

I bought a Hugo 4xl gilet from this company.
It took 4 weeks to arrive, ( That told me a lot to start with)
When it arrived it was no more than a large in size and looked like a 5 year old had made it.
It was no more Hugo than my left knee is.

Then came the returns, they offered me a 30% refund, and I could keep the useless gilet, or return it to whatever chinese sweatshop it was made in, they even told me that the return cost would be high because of the distance it had to travel.

An appalling company, I wouldn't dream of buying from them again.

Rubbish product, fraudulent sales, and give a tiny proportion of your money back.

DO NOT BUY FROM DENEROVA.

Honestly, do not waste your time or your money.

I ordered two items. One was ridiculously small, despote ordering a size larger than normal. The other item was of paper thin quality.
I wanted to return the items and that is when the stupid emails began. Offering me 20 % and I can keep the items, the same items that are of no use on account of either their size or quality. I made it clear that they are in breach of Consumets Act but they just dont care. They will not pay towards the cost of returns at all.

Avoid, avoid, avoid!

Orderd uk size 9 fur lined shoe got size 6.5 not that well made and not worth the hassle trying to get money back