Great experience with my purchase. I received a poloshirt slightly damaged but the company went above and beyond to provide me with a partial refund to compensate for this which helped me feel satisfi... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Bought 2 tees and had to return one due to it being too big. Customer service and communication from George was brilliant. Made the whole process really easy. Would definitely recommend
Yritys on vastannut
Great experience with this company and fast delivery. When I had queries they answered within the hour. Love my purchase
Purchased a Burberry Polo not knowing much about this site. Was skeptical but the pckg delivered UK to US on 3rd business day. Item is authentic, brand new with manufacturer tags, spare button etc.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Luxury Designer Outlet
Yhteystiedot
Yhdistynyt kuningaskunta
- contact@demanduk.com
- demanduk.com
4,5
Erinomainen
233 arvostelua
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On vastannut 42 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
everything came perfectly quick…
everything came perfectly quick delivery as well couldn’t complain responded quickly on what’s app really 5 star service
6. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Thank you for leaving an excellent 5-Star review, pleasure dealing with you via WhatsApp. Feel free to contact our team for any further purchases.
Great Service came within 2 days of…
Great Service came within 2 days of ordering definitely will be buying again
30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Hi Teddy,
Thanks for shopping with us and leaving a 5-Star review. It is much appreciated, we are excited to welcome you again!
Real? or Fake? You decide
Bought a Louis Vuitton T-Shirt from these likely a couple of months ago, I put todays date as tbh I don’t know the exact date as I’ve been on holiday a few times and working so not had time….. the stitching on the t-shirt is very poor and not straight, certainly not something you’d expect made from LV and paying £780 for… I have various other LV items purchased directly and you can see the difference in quality. I do have pictures but not sure how to upload them here? If someone can advise or if anyone wants to see please feel free to reply and I’ll send them to you…. The t shirt is also very heavy in comparison to other big branded t shirts I own including LV, I’ll be honest and say I seen better quality shirts in Turkey…… upon speaking to them regarding my concerns if the item was genuine I was told that if I wish to return there would be like a £130+ fee as supposedly this is how much it costs them to process payments etc (does that sound believable to you?) I’ve returned items directly to places like LV and Gucci free of charge after using the same payment method. No doubt they’re a much larger company but I’m sure they’re not going to take a £130 hit each time, I’ll let you come to your own conclusions on what this might mean but it does make it harder for you to return. I would not trust this company or purchase from them again
27. kesäkuuta 2023
Vastaus yritykseltä DemandUK Fashion
Thank you for leaving a review and sharing your experience with us. We appreciate your feedback and acknowledge your concerns. At DemandUK, we strive to provide quality products and excellent customer service. We take pride in our authenticity and we understand that is important to our customers so we fully guarantee genuine products.
In this case, I can see the order was for a consignment piece we purchased, LV can only be bought from the store directly unlike the other brands we stock from our distributors, all checks were done beforehand and we did have the receipt from the customer prior to purchasing otherwise we would not have stocked this. From checking correspondence, it seems you were inclined to cancel as you doubted authenticity before even receiving the item. There was no issues noted in regards to stiching and the heaviness of the T-Shirt is rather an indicator of quality, we encourage you to check the item in store if you have any doubts.
The fees we pay on your order is not an indicator of authenticity and not intended to make it harder for you to return. we do not consider it to be fair to compare us to the brands directly as we do not have such margins and we would not be able to market below retail pricing. The return cost is simply what we have to pay per order. Most small companies like our own only offer exchanges or credit notes due to this, but we happily take returns too and any of our customers who have ever had to return their order know that this is a smooth, hassle-free process.
We apologize for any inconvenience you experienced and assure you that we take customer service very seriously. We hope that this experience did not taint your opinion of us as a company, and that you will give us the opportunity to prove ourselves in the future.
We have not received any previous contact from you prior to this review, thank you for bringing this matter to our attention.
Very happy with this company
I had a small issue regarding the fitting of the item, they did not charge anything to exchange and I got the right size in my Dior sweatshirt. Will be shopping again!
7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Hi Marvin, We are happy to hear that you were delighted with our service. I hope your item fits perfectly and that you are enjoying it.
Best Regards
Excellent customer service
This is my second purchase and im really pleased,excellent customer service and communication
20. kesäkuuta 2023
Vastaus yritykseltä DemandUK Fashion
Thank you for your repeat purchases & loyalty. It's always a pleasure to fulfill your orders!
Purchased the Dior t-shirt
Purchased the Dior t-shirt, and the delivery was really fast, I received on the next day. I'm very happy with my new T-shirt. Thank you, Guys!!!
22. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Hi Ellis, Great to hear you are delighted with your product. We look forward to welcoming you again.
Regards
Good choice of products
Good choice of products and customer service did not disappoint. Will be buying again!
5. toukokuuta 2023
Oma-aloitteinen arvostelu
Pleased with my Burberry T-Shirt
Items are genuine and service is satisfactory but packaging could be better, the item was £190 and it came in a plastic bag. I will be purchasing again for the discount.
12. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Thank you for your valuable feedback. We are pleased to hear you have been happy with your purchase, as a small company it is not always viable to ship through boxes, we do this to cut on costs and share the savings on to you. We are always looking at improving our services, and are hoping you will be shopping with us again.
Fantastic Products and Service
I have had several purchases from DemandUK, all items have consistently been delivered the next day and were authentic. They are prompt to reply and helpful for any queries.
14. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Thank you for your excellent review! we are pleased to know that you have received satisfactory service and are happy with your purchases from us.
Vastaus yritykseltä DemandUK Fashion
Hi Robert, we are pleased to hear that you have been happy with your shopping experience with us. Thank you for leaving a beautiful review and we look forward to welcoming you again.
delivery fantastic and communication
25. toukokuuta 2023
Vastaus yritykseltä DemandUK Fashion
Hi Susan, Thank you for shopping with us and leaving a 5-star review, we look forward to welcoming you again.
Vastaus yritykseltä DemandUK Fashion
Hi Paulo, thank you for leaving an excellent review. I am glad you have been pleased with our service and we hope that you will choose to shop with us again.
I received a pair of Burberry shorts…
I received a pair of Burberry shorts yesterday & they are absolutley spot on ! & came the next day after ordering ! Excellent company 😁
24. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DemandUK Fashion
Hi Richard, Thank you so much for this excellent 5-Star review. We are happy to hear you have had a pleasant experience with our company and we are looking forward to welcoming you again.
Great products and fast delivery
Great products and fast delivery - good customer service with fast responses
13. toukokuuta 2023
Vastaus yritykseltä DemandUK Fashion
Hi William, Thank you for your excellent 5-Star Review. It was a pleasure to deal with you throughout the exchange-process, please reach out to our team should you need anything further. Best Regards
Vastaus yritykseltä DemandUK Fashion
Hi Alex, we are pleased that you received your order as expected and are excited to welcome you again.
Vastaus yritykseltä DemandUK Fashion
We love a hassle-free exchange process. Thanks for your 5-Star review.
Product didn’t come in no packaging…
Product didn’t come in no packaging whatsoever, just in a cardboard box which is ridiculous considering I paid near enough £500 for it. The product came with the wrong tags, my product was black and the tag said the product was “blue”. Won’t be ordering from here again which is a shame because I really wanted to do so.
3. toukokuuta 2023
Vastaus yritykseltä DemandUK Fashion
Hi Rahim, we apologise that you have not been completely satisfied with your shopping experience through our Company, upon checking correspondence, our staff have confirmed that the items tags were mistakenly switched with the other colourway whilst handling them for photographs. We truly apologise for this error, and we have issued a form of compensation.
We appreciate your feedback in regards to the packaging and are working on improving our services. We hope you can re-consider shopping with us again. Should you need anything further, please reach out to the team.
Best Regards
Once again DemandUK never fails to…
Once again DemandUK never fails to impress with their fast delivery literally recieved it so fast better than anyone in the game right now and obviously authentic items only ☑️ Recommend 100%
5. toukokuuta 2023
Great products and prices.Will shop…
Great products and prices.Will shop again
30. huhtikuuta 2023
Oma-aloitteinen arvostelu
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