I purchased the 3m Garden Cantilever Parasol w/ Crank Handle, 360? Rotation, Tilt and Cover, Cream - DG268 I can say this is great quality, better than I had expected. Customer support Victoria an... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We ordered a fire pit direct from Dellonda - it arrived “next day” as promised and we are delighted with it. It is sturdy, attractive in appearance and seems to be well made (made in China, but most... Näytä lisää
Yritys on vastannut
We received our product a day earlier than stated from Amazon which was great. We unpacked the 60L Fridge/Freezer let it settle as per the instructions and it's working fantastic. Really pleased with... Näytä lisää
Yritys on vastannut
Update: I have checked all folders and I have not received a response. My order arrived a week later than originally communicated. Completely understand delays happen, however customers should be... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Dellonda
Yrityksen kirjoittama
Shop Home & Office Products
Shop Leisure Products
Shop Outdoor Living Products
Q: Who are Dellonda?
A: We are a Home, Garden and Leisure Retailer, specialising in useful, innovative, quality products for use in and around the home at great value prices.
Q: Where are Dellonda based?
A: We are very lucky to be based in the beautiful town of Bury St Edmund's in the heart of Suffolk.
Q: Where are your products from?
A: We source our products from around the world, but what sets us apart is that we test our products inhouse using state-of-the-art testing facilities and highly qualified engineers - so you can be 100% confident that a Dellonda product is safe for you and your family.
Q: What level of Aftersales can I expect?
A: We are big on customer service and unlike a lot of digital firms have a friendly voice at the end of the phone alongside email. In addition to this we have a vast range of spare parts and what we believe is the best team of engineers in the business. Aftersales is a key part of our company philosophy and any customer of Dellonda can rest assured that they will not only receive great service upfront but also for years to come!
Q: What shipping service do you use?
A: We use a range of couriers depending on what you order. For orders dispatched with DHL or TNT we dispatch all orders received by 4:30pm on a next working day delivery - absolutely free of charge!
Q: What products do you sell?
A: Our growing range includes authentic outdoor Wood Fired Pizza Ovens, Ergonomic Electric Office Desks, Hot Tubs, Swimming Pools, BBQs, Baridi Wine Coolers & Mini Fridges - we pride ourselves on quality home, garden and leisure products that we would like to own ourselves.
Q: Where can I find out more about Dellonda?
A: You can find Dellonda on all Social Media Platforms and our videos are on Youtube
Yhteystiedot
Kempson Way, Bury St Edmunds,, IP32 7AR, Bury Saint Edmunds, Yhdistynyt kuningaskunta
- 01284 757575
- support@dellonda.co.uk
- dellonda.co.uk
4,4
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 82 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing quality for the black 140 x 70…
Amazing quality for the black 140 x 70 cm standing (70 kg) desk. Exceeded my expectations to be honest. The customer service and delivery speed was exceptional too. I'd happily buy from them again in the future.
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dellonda
Hi Sam!
Thank you so much for your fantastic review! We're thrilled to hear that the desk exceeded your expectations, both in quality and service. It's great to know you were happy with the delivery speed and our customer support as well. We truly appreciate your kind words and would be delighted to welcome you back anytime in the future. Enjoy your new desk!
Kind Regards
Team Dellonda
Vastaus yritykseltä Dellonda
Hi Kevin,
Thank you so much for taking the time to leave us this review. We’re delighted to hear that you’re pleased with your purchase and found the product to be well constructed, easy to assemble, and delivered on time.
Your feedback means a lot to our team, and we hope you enjoy using your new product for a long time to come, and we’ll be here should you ever need anything in the future.
Best regards
The Dellonda Team
Great communication and customer service
21. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Peter,
Thank you so much for taking the time to leave us this review. We’re really pleased to hear that you found our communication and customer service to be great — our team works hard to make the process as smooth and supportive as possible, so it means a lot to know it made a difference for you.
Your feedback is greatly appreciated, and we look forward to helping you again in the future.
Best regards
The Dellonda Team
very prompt delivery
20. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Terry!
Thank you so much for the great review! We're really glad to hear your order arrived promptly.
We hope you enjoy your purchase, and please don’t hesitate to get in touch if you need anything in the future!
Kind Regards,
Team Dellonda
Fantastic quality and excellent delivery
Fantastic quality and excellent delivery
28. elokuuta 2025
Oma-aloitteinen arvostelu
Good quality chest freezer
Good quality chest freezer. Very prompt delivery, and that was to the Isle of Wight! Well packaged, no damage. Very helpful and friendly service at Dellonda when I phoned for information.
I ordered from Dellonda particularly as I have purchased from them previously.
20. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Liz!
Thank you so much for your wonderful review! We're really pleased to hear that your chest freezer arrived promptly and in perfect condition, even all the way to the Isle of Wight!
It’s great to know our team was able to assist you when you called, and we're truly grateful for your continued support and trust in Dellonda. Repeat customers like you mean a lot to us!
If there's anything else we can help with in the future, please don’t hesitate to get in touch.
Kind Regards
Team Dellonda
Great seller
12. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Lawrence!
Thank you so much for the kind words and 5-star rating! We really appreciate your support.
Kind Regards
Team Dellonda
Super helpful ⁉️super knowledgeable…
Super helpful ⁉️super knowledgeable ⁉️very reasonable price ⁉️super speedy delivery ⁉️many thanks
19. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Marcus!
Thank you so much for the fantastic review! I'm really glad to hear you were happy with the service, pricing, and delivery speed. Your kind words and support mean a lot, and it was a pleasure serving you!
Many thanks again, and I hope to assist you again in the future.
Kind Regards
Team Dellonda
Vastaus yritykseltä Dellonda
Hi Justin!
Thank you so much for your kind words and 5-star review! We're thrilled to hear you were happy with the fast delivery, clear communication, and the product itself. It was a pleasure serving you, and we truly appreciate your support. Looking forward to helping you again in the future!
Kind Regards
Team Dellonda
Garden Furniture
Purchased two different sets in the fusion range - great, responsive customer service. however, the delivery company for the first set was awful - waited in all day for the delivery, did not turn up - no call, no email no nothing - ended up getting the set 4 days late.
7. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Simon!
Thank you so much for your feedback and for your purchase! We're really glad to hear you were happy with our customer service.
Sincere apologies regarding the experience you had with the delivery of your first set. That’s certainly not the level of service we aim for.
We genuinely appreciate your patience and understanding, and we’re grateful for your support. If there’s anything else we can do, don’t hesitate to reach out!
Kind Regards
Team Dellonda
Bought a 3M parasol with twist from…
Bought a 3M parasol with twist from Dellonda which was a quarter of the price of similar parasols in the big garden centres.
Great product that did everything that the other models did.
Quick deliv
6. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Mark!
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're happy with your 3M parasol and that it met your expectations. Also, we're pleased the delivery was quick and smooth for you. Enjoy your new parasol, and thanks again for choosing Dellonda!
Kind Regards,
Team Dellonda
Actually was not a misunderstanding…
Actually was not a misunderstanding just had no choice but re purchase missing part with the expectation of a refund that didnt happen
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Fix for wine cabinet
After some communication between the company and me I was able to bring back to life my wine cabinet, which was out of warranty, by ordering and fixing a replacement door. An easy fix.
31. heinäkuuta 2025
Vastaus yritykseltä Dellonda
Hi Graham!
Thank you so much for your kind review! We're glad we could assist you in bringing your wine cabinet back to life, even outside of the warranty period. It's great to hear the replacement door was an easy fix. If you ever need anything else, we're always here to help.
Kind Regards
Team Dellonda
Fast delivery
Fast delivery, next day. No extra cost.
Excellent product. Highly recommend.
6. elokuuta 2025
Vastaus yritykseltä Dellonda
Hi Leanne!
Thank you so much for the fantastic review! We're thrilled to hear your order arrived so quickly and that you're happy with the product. Your recommendation means a lot to us.
Thanks again for your support!
Kind Regards
Team Dellonda
Well built fire pit
Well built fire pit. Looks really nice lit up. Delivered promptly.
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dellonda
Hi Lindsey!
Thank you so much for the great review! We're thrilled to hear you're enjoying your fire pit and that it arrived promptly. Nothing better than relaxing by a warm fire, especially when it looks great too! If you ever need anything else, we're here to help.
Kind Regards
Team Dellonda
Great piece of kit
Great piece of kit, used it on a 4 day camping break and the freezer dept kept everything frozen and the fridge side worked equally well, buy one you wont be disappointed.
27. heinäkuuta 2025
Vastaus yritykseltä Dellonda
Hi Simon,
Thank you so much for taking the time to share your experience! We’re delighted to hear the fridge/freezer performed so well on your camping trip and kept everything perfectly chilled and frozen. It’s great to know it helped make your 4-day break even better. We really appreciate your recommendation and hope it serves you well on many more adventures!
Best regards
The Dellonda Team
Great British Quality
We recently purchased our Dellonda Banidi 24 Bottle wine cooler fridge and are absolutelydelighted with this product. From it's elegant appearance,it's excellent capacity, silent running and very reasonable price,this wine fridge is an absolute winner.And to top it all it is made by a British company with a great reputation for quality and service.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dellonda
Hi John,
Thank you so much for your wonderful review! We’re thrilled to hear that your new Wine Cooler has ticked all the boxes — we also truly appreciate your kind words about our reputation and service — we take great pride in delivering both quality products and a great customer experience.
Best regards
The Dellonda Team
Vastaus yritykseltä Dellonda
Hi Graham,
Thank you for your kind words! We’re so pleased you found our website easy to use, our prices great value, and your delivery prompt — and even happier that you love your new item.
We appreciate your support and look forward to serving you again!
Best regards
The Dellonda Team
I purchased the floating unit for mini…
I purchased the floating unit for mini tabs 👍works a treat in my Dellonda tub I am delighted so is my Grandson 😃 Al superb quality and works as it should best buy ever! Great that I can simply get all accessories I need on Dellonda website easy to order, fast delivery what more can I say 😀
30. heinäkuuta 2025
Vastaus yritykseltä Dellonda
Hi Nicola,
Thank you for such a fantastic review! We’re delighted to hear your unit is working perfectly in your Dellonda tub — and that it’s a hit with both you and your grandson.
It’s great to know you’ve found our accessories easy to order, with fast delivery and the quality you expect. We’re thrilled to have made your “best buy ever” list!
Best regards
The Dellonda Team
Vastaus yritykseltä Dellonda
Hi Ian,
Thank you for your feedback! We’re so pleased your order arrived quickly and hope you enjoy your purchase.
Best regards
The Dellonda Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.