I would like to say that the Delivita flow is a great product - we have now been using it for a month or so. It is a quality, easy to use, well built product that turns out both superb pizzas but is a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour w... Näytä lisää
Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... Näytä lisää
Great looking oven, unfortunately the ignition stopped working after first use, so now have to use a match to light. Not what you expect after only one night. Also the camping gas bottle was missing f... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.
Yhteystiedot
Lancaster, Yhdistynyt kuningaskunta
- 01524770060
- hello@delivita.co.uk
- delivita.com
4,1
Hyvä
449 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 37 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
lacking in customer service
I ordered some dough balls but somehow their website picked up my old postcode on the delivery address. The rest of the address was correct, just the incorrect postcode.
The delivery was due for 1pm on a Friday. The delivery driver kept sending texts saying he was running late. I waited in my house all afternoon and nothing arrived. I checked with the delivery company and the status of the delivery was “refused”.
I attempted to contact the delivery company and Delivita several times. On Monday Delivita finally replied and told me that the delivery driver had attempted to deliver the parcel to the “postcode “ which was standard procedure. I told them that made no sense as the address clearly didn’t match the postcode. Why didn’t the delivery driver contact me when delivery was refused the same way he’d been contacting me to advise he was delayed several times.
Ultimately Delivita were not interested, said the goods were perishable so had been disposed of and offered no refund or discount off next order or any gesture of goodwill. I just have to suck it up and take the £30 loss.! Nice attitude guys!
1. elokuuta 2024
Great price great design fast delivery…
Great price great design fast delivery and it does the job!
29. heinäkuuta 2024
excellent service
excellent service. delivery next day but dough was thawed. I was told it would be okay to freeze again before cooking. Tried the dough after thawing. NOT GOOD SO THREW IT AWAY.
18. heinäkuuta 2024
Just had the pizza oven delivered going…
Just had the pizza oven delivered going to try it out tomorrow night.
23. heinäkuuta 2024
Truly Unique and Amazing Wood-fired Ovenen
Truly unique and amazing oven. Heats up in a matter of minutes, can cook everything from pizza to chateaubriand, no cleaning of the inside of the oven whatsoever and is portable to boot. A feat of Yorkshire engineering.
10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Fantastic oven for the price
11. heinäkuuta 2024
Good delivery time but some were slight…
Good delivery time but some were slight defrosted but all in all ok nice quality and tasty…..
9. heinäkuuta 2024
Really fantastic value
Really fantastic value package. Great product that is easy to assemble and use. Quick delivery. Genuinely faultless
8. heinäkuuta 2024
Great company
Great company, with great products and a great commitment to the customer. Thank you!
4. heinäkuuta 2024
Great all round experience
Straightforward ordering, good delivery communication and a great product - what's not to like!
27. kesäkuuta 2024
Vastaus yritykseltä Delivita
Hi, I'm so sorry of your experience, when sending the dough out we do state it will arrive semi frozen and its safe to re-freeze.
We are consistently looking at improving our service and packaging.
Could you please send us images of the condition they arrived to
hello@delivita.com.
We look forward to hearing from you soon
Great communications
Great communications, solid product but with scope for improvement.
4. kesäkuuta 2024
Vastaus yritykseltä Delivita
Thank you for your review, we really appreciate your comments. We are constantly thriving to improve our products, please send me an email to Joe@delivita.com, as would love to hear your thoughts on how we can improve
Kindest Regards
Joe
Great service, speedy delivery
Purchased a cover for our pizza oven. The product is well made & fits perfectly. A little pricey though. Delivery was prompt.
10. toukokuuta 2024
The stainless steel table arrived with…
The stainless steel table arrived with no instructions, not even a picture. Took several hours to figure it out!!! Not good enough for a premium product.
2. toukokuuta 2024
Bought my DELIVITA as an upgrade to my…
Bought my DELIVITA as an upgrade to my Ooni and I love it. Watched a lot of Marco videos and met him at Cambridge Home and Garden and we purchased our purple oven. We have had great results already and not just Pizza. Ordered some accessories from DELIVITA online and had to contact them about an issue I had caused and the service was first class. Looking forward to many cooks on my DELIVITA
17. huhtikuuta 2024
Vastaus yritykseltä Delivita
Hi Paul,
Thank you so much for your wonderful review. As a small business it means a lot to us that you have shared your positive experience with us.
I hope you have many happy years cooking on your DeliVita
Love The DeliVita Team x
Another great addition to the Delivita wood fired oven
As expected from Delvita the item purchased (fire reflector) is of extremely high quality and I am looking forward to using it within my Delvita wood fired oven.
19. maaliskuuta 2024
Amazing product
Really quick delivery of amazing dough balls, made the most fab home made pizza.
22. helmikuuta 2024
Brilliant service
Easy ordering, staff helpful in answering questions. Brilliant service.
3. lokakuuta 2023
Vastaus yritykseltä Delivita
Hi Charlie,
Happy New Year.
Thank you so much for your lovely review, as a small business this really means a lot to us.
Best wishes
Team Delivita xx
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