Delicate Leather Arvostelua 

If you purchase a product through Delicate Leather and you experience a problem you don’t have to worry. Delicate Leather will address the problem and do what’s right.

Customer service was fast and friendly.

Great customer support and product

Great company to deal with top notch customer service took care of me in a highly professional manner.

Great service. Even though I ordered the wrong shape steering wheel cover, they replaced it for me free of charge.

Outstanding product! "No worries" from staff: it was a successful install and makes my Element SC
2010 standout. Order # D31455LDiamondhead Mississippi USA

The fast acting resolution to correct the wrong order purchase I made shows professionalism and great customer service satisfaction thank you so much!

As described. It fits perfectly with a quality look to it.

**I would be happy to provide to TrustPilot for verification PDFs of all email conversations, orders and tracking websites for evidence.**

UPDATE: Delicate Leather contacted me this morning (8/3/2026) with an offer to issue a refund for this order for the problems with the shipping updates if I would _remove_ this bad review. (Full text PDF of the conversation is available to Trust Pilot including all PDF copies of orders and order inquiry emails sent asking for shipping updates with responses that only _added_ days to the original shipping estimate.)

Delicate Leather claims the issue is with the shipping company not issuing updates on packages to them. ***---> Then stopping using this shipping company!! Solve your problem yourself.

Note: One of the point of reviews is to stop the practices that companies participate in that generate the bad review in the first place. By removing the review and taking money instead this is only **hiding** their problem from other customers who would also face this issue. That serves only the Seller and not the Customer base.

This company is another Customer Service nightmare. Stating delivery timeframes, then never providing any updates even with multiple documented written inquiries.

The only Shipping Update they can provide is a "Label was created" 7 days ago but no evidence a product actually shipping. Nothing whatsoever. (3) different tracking systems now. Their own internal. Shop App (used by many companies, which says the merchant refuses to send updates) and GoFo (dot) com.

Terrible Customer Service that simply makes excuses but provides no answers. The typical off-shore shipping circular runaround with promised dates that are never met.

**I would be happy to provide PDFs of all emails and tracking websites for evidence.**

Excellent customer service. They replied promptly and shipped me an alternative option that best suited my needs.

Love my purchase! The seller was great at keeping me updated and everything was handled so quickly. Will definitely buy again.

The seat covers were as advertised! Color was a perfect match "red wine"... Very good quality and a perfect fit! Also it as delivered sooner than expected! Very happy with product. Would definitely recommend!

Very helpful and prompt response

The customer service team at Delicate Leather is phenomenal. They were patient and understanding and very easy to communicate with! The product is very well made as well. Very happy with my purchase!

This was a gift and my girlfriend is very pleased. Fits well and was easy to place when following the instructions. Attentive customer service. Thank you and all the best.

When you order you are given a tracking number that cannot be found on any search engine in the world. Shipping takes absolutely forever. They've had my money for almost 3 weeks now and all the tracking says is info received. Apparently a steering wheel cover is brought over from Vietnam on a fishing dingy. The company just responds with automated boilerplate. I assume I will eventually get this thing but had I known it would take this long I never would have ordered.

Had a slight issue on the original order and they were fast to respond and get it taken care of. Overall good experience with this company.

I purchased the flannel leather leg extender cushion and it is really nice. The flannel is nice and soft on your legs and the leather parts are nice and soft was well. Also, their email support is excellent. They responded very quickly to all my questions.

I'm impressed with the quality of my steering wheel cover and definitely impressed with the quality of Jessica and the support team. You could see that the product was well made and definitely lives up to the advertisement. As for the support team, they were very responsive in helping me track down my shipment. They got back to me within 24 hours with a resolution.

Very prompt reply to my inquiry of replacing the steering wheel cover which was too large for my steering wheel. I do not appreciate the fact that I am required to post a review before a replacement would be sent.