PERFECT in every way: pricing, speed of packing, shipping, communication. Many sites say "free shipping" but then load me with an exorbitant shipping fee at the end of the process because "oh, but... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Since buying a 40-year old sailboat last year, I have ordered a bunch of gear from Defender to repair or upgrade my boat's systems. I like the prices and selection. They have been helpful and supp... Näytä lisää
I had pre order jitters of a non-returnable item. I had many questions. Each time I called, I got a live person to speak with. Email answer was exactly what I had asked about. I felt my concerns were... Näytä lisää
We have been coming to Defender for years - today was our last time . We had a mercury outboard under warranty- they told us it was a fuel issue which voided the warranty. We paid for the repair when... Näytä lisää
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The sales staff was wonderful
The sales staff was wonderful, especially thr Rigging Guy
PERFECT in every way
PERFECT in every way: pricing, speed of packing, shipping, communication.
Many sites say "free shipping" but then load me with an exorbitant shipping fee at the end of the process because "oh, but that's only for the 48 contiguous states. Hawaii not included". This should be put clearly in the upper corner of page 1 of the site. Defender said "free shipping over $ 99 dollars" and that is what I got. Not the sneaky add-on.
Mahalo again Defender
Descriptions are thorough
Descriptions are thorough. Stock is available. Delivery is as prompt as always.
Easy to order and prompt shipping.
The products are good but I don’t like…
The products are good but I don’t like the fact that you have to spend $99 in order to get free shipping.
Package delivered next day
Get your act together.
I placed my order and everything went fine. I just received a message that my selected mailing method was incompatible with my P.O. Box shipping address. Why did you not realize that at the beginning?
Gracious competency
While it may be difficult to comprehend and impossible to explain, I had a feeling I was dealing with a gracious and competent group while researching and placing my order. In any event, the proper product arrived promptly in good order. Once I get it on my front door, it will be good for another 25 years.
People pick up the phone when you call…
People pick up the phone when you call prices are good shipping is free selection is big stock is upto date.
I have been a customer since they were…
I have been a customer since they were in New Rochelle. Prices and inventory is hard to beat,,. When I unfortunately have to go to other stores I always have to ask them to match Defenders, they never beat it. I always get my order next day if I order before 4!!! I do miss their warehouse sales though
Try your website on a Apple iPhone
Try your website on a Apple iPhone
I know my email address was was not sure of the password. You need a password reset
Amazed how quickly arrived
Amazed how quickly arrived weather is holding so I can apply , haven't not used yet no response on that , but I'm sure it's great , thx
You did just fine!
We did not ask his name. Stupid on our side.The person that waited on us was both…
The person that waited on us was both knowledgeable about the product and ready to help us. We will definitely visit the store again in the near future.
Very fast shipping on the products that…
Very fast shipping on the products that they have in stock.
I go on line first to see if they show…
I go on line first to see if they show the item I need, then I call to confirm they have it. Everything I call the nice professional operator employee is very pleasant. Answers my questions and for the most part they have the item. If you go to the outlet and look on the shelves and don't see your item, ask an employee. They will help you locate it, it could be in the back as in my case, otherwise my experience has been fantastic, love this store. I try and get my boating people to go shop there!
Always a Good Experience
Defender has the parts I need at a reasonable price, easy to order and fast delivery. 👍👍
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