Deege Solar Arvostelua 

After speaking to numerous companies we decided to put our trust in Deege in what was a large investment for us. Rod gave us the most confidence due to his knowledge and patience with our many questions. Although we had to have our installation date moved a couple of times Chloe from their head office kept us in the loop due to our battery not being available when expected.
I have to say that the end result we are very happy with, the chaps doing the install were polite, neat and tidy.
Our system is up and running and we cant believe the savings we are making even at this time of year.
So thank you Deege we would definitely recommend.

Great service, thank you!

I had solar panels installed by this company they gave me the best service possible made me very happy thanks

Would like to say thanks to Deege Solar. Iv just had a 16kwh system installed with a 6.5 kWh grow watt battery storage and I’m best pleased with the company communication and the installation it’s self a massive thanks to the installers very professional. All done to a high standard would recommend

Install date moved x 3. Unsafe and untidy work carried out, this was to the extent of using one of my chairs to stand on to access the loft! I was told price included scaffold or the correct access equipment to work on the roof, no such thing used just a ladder. Electrician slipped in loft and as he had not used correct ladders again and I had to help with lowering him down. No electrical testing carried out, when installing a new DB and circuit this is going against the electrical wiring regulations. No handover documents still received, several chases to no avail and still not finished after 3 months! All in they are unsafe, unreliable, poor communication as they can only ring you when they want money. Shop around and avoid.

Few delays in getting things done due to demand but once the guys were here they did an excellent job. Really friendly, knew their stuff, explained everything, always made sure I was happy and clearly take pride in what they do….they did a really tidy job - aesthetically looks fantastic and works like a dream

We’ve just had 18 panels and solar-edge system installed by Deege solar
Couldn’t be happier with the decision to go with the company few mixed reviews but me and my husband haven’t had any major problems if there was anything we were always in communication with a lovely lady called Amy who was alway happy to help she’s such a credit to the company
My experience has been brilliant
Thank you Deege solar for my solar system and Amy for the wonderful customer service I received

Although having my installation date moved several times and as frustrating as It was I understand the solar industry over the last 18months or so has been in high demand and has caused push backs
But I can honestly say I’m so happy with my solar system that was installed Deege solar have be so helpful along the way
Special mention to Richie the roofer a really polite man and so professional

Many thanks

Hanifa Hafiez

We were postponed a few times due to shortage of products, which although disapointing not really their fault and we were kept informed along the way
The installers did a very tidy job and we are really pleased with our system

Clear communication from the off from office Aimee I think the name was to the guys installing, had the install date rearranged a few times but other than that all good.
any questions I had they were happy to answer in a friendly informative manner.
Would highly recommend to anyone

Overall a good result, but took some perseverance to get there (still well worth the effort for what our system delivers!).

The Deege Solar sales experience to design the Solar and Battery system we wanted went very smoothly, we all my questions were answered promptly, and this gave us confidence we were choosing the right overall system.

When the fitting date arrived, all progressed well with fitting the 22 solar panels (8.47kWh system) with 2 batteries (13 kWh capacity) was up and running in 3 days.
(It took a little longer than standard, since we were also fitting the EPS option, to allow off grid operation during any blackouts.)
The one follow-up fix with a fixing rail on the roof was dealt with promptly and resolved in a couple days from been reported.

Getting the final MCS Certificate fully issued, took much longer than expected, partly due to National Grid requiring our system to be LIMITED DOWN to 3.68 max export at any given moment. (Most systems wouldn't need this limitation in place, but we'd deliberately sized our system much larger to be more self sufficient in winter - and it's really paying for itself now).

The one person I'd like to call out for going above and beyond is Brittany (in the back office installations team), who ALWAYS did what she said she'd do, with regular updates along the way.
Our system installation all the way through to getting paid for exported electricity had some delays/hurdles, but without Brittany assisting along the way, I might have lost my sanity.
THANK YOU Brittany!!

I recently had a 10kwh system and battery storage installed. I think due to the vast demand, there were a few hiccups along the way, but it was understandable. The management even gave me a small goodwill gesture to apologise for the delays which was brilliant. The installers were great and did a very good job. But the best thing is the help I have had from Chloe Copping after the install. Once again a couple of slight issues but with the help of Chloe they have been sorted super quick. This is the area that I look at in a company and one that shows the value of customer support. Whatever you are paying Chloe, I can guarantee it’s not enough as the value she provides to the company is second to none!!!

I have reached out to Rod Griggs on numerous occasions regarding Solar PV and Battery Installation at our property. Every interaction has been fruitful, he has been patient enough to answer any questions and also point me in the right direction with lots of factual info and data based recommendation behind choice of PV system and battery. At any point the conversation never sounded like a sales pitch, every interaction was honest and insightful. Due to ongoing roof works the project of Solar PV project has been postponed but will reach out to him when we are ready to progress ahead.

Couldn’t be any happier with my installation thanks guys
Loving my new solar system

Really friendly very efficient got the work done and was happy to answer my questions. Thank you

After a few changes to the installation date (which I'd imagine is purely down to such huge demand) I couldn't be happier with the work carried out. Professional team and the quality of the solar system.

Would recommend very highly to anyone looking!

We signed the contract for solar installation in August 2022, for installation around November 2022. They were quite happy to take our deposit but since then our installation has been cancelled/rearranged/postponed FOUR times. Most recently this was done via a generic email with no indication of when the work might actually be carried out. They do not answer their phone so I cannot even request my money back.

Additionally, I signed a DNO letter of authority in August 2022 so Deege could sign a connection agreement with my DNO. This usually takes 3 months and must be done before install. By January 2023, no application had been submitted according to our DNO. So even if we somehow get our deposit back, we're still at least 3 months away from another company being able to install anything.

Do not use this company.

Never pay them until the work is completed. We’ve been waiting since July for some extra panels to be installed. They keep giving us one date after the other and cancel un the last minute.
I made I huge mistake when I paid them with the work not completed

Installation completed, installation team excellent, no mess. Web monitoring dongle wrong model sent but replaced next day, app is great and very easy to monitor system. Just awaiting Brittany to forward on paperwork then they may get 5 stars.