I had a problem with my order I never got the item the I ordered and paid for I contacted them and they offered me to send me my order without charge thank you very much
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
This is a SCAM site. They are also selling the exact same clothes as Wendlly.com and also based in China. If you read the Wendlly reviews on TrustPilot, the people who bought items say they are nothin... Näytä lisää
Yritys on vastannut
I originally found this website through an Instagram ad, and purchased the cutest dress. Upon arrival, I was sad to learn that the size was too large for me. I reached out to customer service, and the... Näytä lisää
Yritys on vastannut
Jamie was very very helpful. The sizing was off and she sent me another pair right away. She was professional in her emails and quick and helpful. The pants are lovely and great material and quality.... Näytä lisää
Yritys on vastannut
4,3
Erinomainen
84 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The customer service response was good…
The customer service response was good also very helpful
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Juana Elizabeth Vera Villa
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered the wrong size T-shirt
I ordered the wrong size T-shirt. I immediately reached out to the company. They went above and beyond trying to make it right for me. I will definitely order from this company again. They are phenomenal!!!!!
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Kelly Waterman
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Thanks Jamie.
THe customer rep name Jamie was so helpful. She offered options and came up with a solution that satisfied. I would use your website and services again. Thanks!
Linda Peck
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Linda Peck
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered two size medium and large…
I ordered two size medium and large pants… medium size did not fit so they replaced my medium pants with another item. My pants are so cute. Customer Service was great. I will definitely be ordering again.
13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Rima Patel
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
This is a SCAM site
This is a SCAM site. They are also selling the exact same clothes as Wendlly.com and also based in China. If you read the Wendlly reviews on TrustPilot, the people who bought items say they are nothing like they are shown, bad customer service, and very poor quality and sizing. The 5-Star reviews are most likely done by the scammers. Don’t waste your money and risk having your credit card info stolen. Also, their so-called replies follow the exact same format: sincerely apologize, flattery/gratefulness for your feedback, and the same non-responsive email address.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Kylie
We understand your concerns about the fairness of our ratings system, and we take this very seriously.
We would like to sincerely clarify a few points:
1. We use Trustpilot, an independent third-party review platform. Its ratings and rankings are based on genuine user feedback, and we cannot alter or delete any reviews.
2. We welcome and respect every customer feedback, both positive and negative. We carefully review and record it, and use it to continuously improve our service and product quality.
If you still have questions, we sincerely invite you to contact us directly through the following channels:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to resolve your concerns through proactive communication.
Best regards
Olivia
Never receive my order placed on 04/11.
Never receive my order placed on 04/11.
No tracking, no answer from seller.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear nicoleta
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
This company has excellent customer…great choice to purchase
This company has excellent customer service department. The outfits are outstanding, classic and classy
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Kiwanna
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Molly from customer service was…
Molly from customer service was amazing, very professional, polite and helpful. I received my order today 04/02/2026 and I’m so grateful for my purchase, it’s perfect and worth the wait.
Thank you once again Moly , I really appreciate you.
Best regards,
Iyanna Scotland
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Iyanna
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I had ordered from dearlassie and…at my end had an oops
I had ordered from dearlassie and another company on the same day. Accidentally got the orders mixed up and thought I had not received my overalls. Dearlassie was prompt on responding to my emails and giving me delivery information. I will definitely do business with them again as delivery was prompt and the quality of the product is excellent. I love my overalls and have gotten many compliments.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Sandra
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Receive items didn't have label on how…
Receive items didn't have label on how to take care of items and not paper work also on my outfit could not get in touch with anyone
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Willie
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
Great and timely customer service
Great and timely customer service! Was very friendly and helpful! I am grateful! Thanks
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Vwy
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Sunny was very helpful and…
Sunny was very helpful and professional. She quickly resolved my issue and assured me I would receive my missing item. Her customer service was excellent and was something that is missing in today’s world.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Sandra
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I loved the sweater I received but…
I loved the sweater I received but wrong size. I was happy to pay the extra shipping of another in correct size without having to go process of returning first item and reordering of same item and waiting another extended time period. The help was courteous and instructions clear. Thank you.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Camille
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Jamie was very helpful
Jamie was very helpful. I found the process to make an exchange a little cumbersome, but I think it will all work out well!
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Jane
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
I ordered a pair of what I thought were…
I ordered a pair of what I thought were jeans with hearts on them but what I got was a costume polyester like material with the "image" printed on the material of a picture of jeans with hearts. They do have a zipper and front pockets but they look horrible like your wearing costume pants and they look like it too. They also run small and my normal size doesn't fit. They can button up but hip is too narrow to have zipper close. Really disappointed for nearly $50 it's a ripoff.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Jennifer
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Thank you
Mia helped me very much with a very frustrating situation.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
DearTraci
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
The customer service was top…
The customer service was top notch..They listened and they helped me with my concern...I was able to get the fir that I needed! Thanks s very much!
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear KAY MUMAW
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Thank you for your great customer…
Thank you for your great customer service Mia
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Sylvie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Customer service
I wanted a full refund, I didn’t like the merchandise I ordered. However, the lady in customer service was nice, always replied within a good time frame and agreeed to give me at least the 50% refund. Customer service was good.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear Andrea Sutton
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Even though my stuff didn’t fit me they…
Even though my stuff didn’t fit me they have been wonderful about making sure I am happy!!
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dearlassie
Dear heathermikey price
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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