DBS Bathrooms Arvostelua 

This is the second time I have used this company and found it to be very good the 4 panels I ordered were really well packaged compared to the first time which was about 8 years ago the delivery was quick and the panels were excellent very satisfied thank you..

Panels arrived VERY badly damaged! ZERO protection under the thin cardboard, and because I was organised, and ordered in plenty of time before I needed them, it was after 30 days when I opened up the box, and so DBS refused point blank to do anything about it!
(Edit - ordered the very end of February and asked about the damage the beginning of May, so only 60 to 70 days, and they were not signed as received in good condition at all, IF, they were signed for at all, it was purely for delivery, as how could I know then they were broken to heck!)

Can’t quite believe that this company is closed on a weekend !!

Ordered 3 times, one delivery had multiple damaged panels at the ends and some right in the middle which was a pain but luckily I had over ordered which allowed for some waste. They offered to replace but wanted me to repackage them ready to send back, was easier to just bin them.
Second order was a smaller one and fine.
Third order had 2 trims missing, I called as soon as I noticed and was told they would send out after the weekend. Never arrived so just got the trims from somewhere local. Also more damaged panels as I worked my way through.

Great service. The bathroom panels ordered were good value for money, easy to install and looked great. Fast delivery too.

Very easy to order great product excellent comms

Very impressed with both the delivery and quality of the products we purchased. We will certainly use again for future projects we are planning.

Popped into the store and got a great reception from the lady who helped us make a fab choice in a bathroom design as we weren’t sure of what to choose. So happy and it looks brilliant. Brings our bathroom bang up to date. Great service and reliable delivery too 5* 👍

Prompt service lovely product can’t fault them

A very good company to deal with exerlent on price and service. Bought from them a good few times and always the same great service and delivery

ordered 35 panels and 90% were damaged either at one end, both ends or on the middle. there is no bubble wrap or anything to stop damage. other sellers of this kind of panel fully wrap and double the ends over. like the other buyer, they wanted me to pile them up and take a photo, this after me telling them that i had started fitting and had to cut ends off. good job i did not need full panel lengths. absolute shambles of a company. i was short 1 white/chrome coving starter trim and the one they sent was full chrome. they replaced that one with the correct type of trim but smaller. 20mm coving insted of, 30mm like the original ones, which was no good to me.
said that they had changed supplier but did not offer to get in touch with, or give me the details of, the previous supplier now we are having trouble getting the correct trim. out of a £400 order they offered me 10% off 25 panels. £18.

I had a delivery issue where the delivery driver left my parcel down the lane against a post rather than deliver it to my address!
I initially dealt with Caitlin who was a waste of space and let the company down.
I then spoke to Janice who saved the day and used common sense, very helpful and will certainly use again.

The product is so clever and simple to use anybody could fit it. The delivery was well organised and came on time. I started in one room but it looked that good we have done the whole house.

Excellent service staff really helpful would use again

Samples, and reasonable price made it worthwhile

Good quality materials, good communication and speedy delivery l, will be ordering again 👍👍

Arrived on time, delivery driver very polite, the ceiling panels I ordered were easy to fit and looks great, will definitely use DBS again if I need any other panels

As with other reviews posted having a very similar experience…

Initially ordered £36 panels, more than half arrived damaged. Sent photos as requested and Replacement arrived a dew days later, and yet more damaged arrived…

Now having to wait for them to collect the damaged panels before they will send me the 4 im needing to finish the project.

Whole project has been on hold numerous times due to the lack of care in sending panels out.

Had the audacity to offer me £5.60 to keep the damaged panels.

Told me courier would be in touch in 48 hours…. That was 3 days ago…

I dont know what dbs bathrooms are playing at but service used to be brilliant. Its clearly gone down hill.!

Delayed my order
Sent damaged items
Didn't replace even after giving photos but insisted I leave my bathroom work on hold till they get their damaged panels so they can replace

Very difficult to communicate