Called at 11.45 fitter arrived around 2.15 did an adjustment on the garage door that was faulty very pleasant man explained what was wrong and what needed fixing here about an hour job done ,we were r... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Great job, guy was really friendly and got the garage doors fixed in an hour. They attended in <24hrs after my initial contact and kept me updated throughout. Easy payment options and done at a com... Näytä lisää
Yritys on vastannut
We made a call , within an hour we had Gordon looking at our dreadfully messed up electric garage door. Storm coming and we cannot close it at all! He went above & beyond, worked tirelessly to fix it... Näytä lisää
Garage door key was snapped off in the lock by a relative. Called Dawes doors the day after it happened. Engineer was sent out that day.....great! That's about as good as it gets. 28.95 non-... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
With 10 years of experience in the home services market, including garage door repair, installation and automation, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of garage door engineers that work safely, professionally, and put you, the customer, at the heart of everything they do. Because we only work with local technicians, they can usually be with you on the same day. Why you can trust Dawes Doors. We only engage engineers that fit the following criteria and vetting process: All health and safety trained All work they undertake is fully insured. All their work is guaranteed. They provide a Full written receipt on completion of work. They live and work in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your garage door problems.
Yhteystiedot
Yhdistynyt kuningaskunta
- dawesdoors.co.uk
4,2
Hyvä
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 13 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very professional
Very professional, knew what was needed and got the job done on the spot. Also advised regarding incorrect information I had been given by other suppliers
3. maaliskuuta 2026
Charged a fortune to fix a garage door…
Charged a fortune to fix a garage door . Job done in half hour and nearly £500 paid . You can get a brand new door for this ! Sadly hubby wanted it done and hasn’t been in the best place of late so totally taken advantage of . Avoid at all costs
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dawes Doors
Good afternoon --
We’re sorry to hear that you were unhappy with the cost of the repair. Our pricing reflects the expertise, quality parts, and tools required to ensure the job is completed safely and effectively.
We’d also like to clarify that the cost of a brand-new garage door, including installation, is typically much higher than £500. That said, we always aim to provide clear pricing upfront, and there’s never any obligation to proceed if it doesn’t feel right for you.
We’re truly sorry to hear about the challenges your partner has been facing and wish them all the very best. Any issues with the door we are only a call away and maybe restore some confidence in us in the future.
Kind Regards,
The Dawes Doors Team
Total rip off
Total rip off
Got charged £954 for 8 locking straps for the garage door only to find out they cost no more than £15 each at the very top end phoned to complain but got no where avoid if dont want to pay for repairs that basically would replace the door
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Rip off prices
Rip off prices, charge 3 times more than what it should be. You have to pay for them to come out and quote so feel obliged to let them fix it.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dawes Doors
Good afternoon --
We’re sorry to hear that you felt our pricing didn’t meet your expectations. We’d like to reassure you that there is absolutely no obligation to proceed with any work after we provide a quote. Our goal is to offer a professional service that is competitive within the market while ensuring the highest standards of quality and reliability.
We’re always happy to provide a clear and transparent quote upfront so you can make an informed decision.
Kind Regards,
The Dawes Doors Team
Phoned about a problem with my garage…
Phoned about a problem with my garage door . Agreed to have an engineer (shaun) round to fix the problem. Came round same day fixed the the problem, very good service would definitely recommend this company.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
DO NOT USE THESE THEY ARE…
DO NOT USE THESE THEY ARE EXTORTIONATE!!!
THEY START WITH £28 AND CHARGE £142 for less than 10 mins break in with a crow bar FULL STOP!
They call you up and you cant hear them properly, we thought he said £42 as its all said by someone else via phone not the lad that came out.
Very least the lad could repeat the price to ensure you can fully understand and hear!!!!
Waited in all day on the pretence they are local, which they are not, as would have got a local company had we known much cheaper!!
Check prices before you use these as this company are scandolously over priced!!
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dawes Doors
Good afternoon --
We’re sorry to hear about your experience and any confusion regarding the pricing. We aim to provide clear communication and will take your comments on board to improve how we confirm costs with our customers.
As a company, we pride ourselves on being able to respond quickly to urgent situations, which smaller local businesses may not always be able to do. This level of availability and speed does come with associated costs, but we always strive to deliver value through our expertise and prompt service.
We understand your frustration and appreciate your feedback, as it helps us improve.
Kind Regards,
The Dawes Doors Team
Very good service
9. helmikuuta 2026
Good and efficient service
Technician attended within 24hours of phone call. Was very capable, efficient and friendly and we would recommend Dawes Doors to carry out work on servicing Garage doors
12. helmikuuta 2026
Communication was excellent
Communication was excellent, job was done properly no negative comments at all. I will use again if required and will recommend to all who askd
14. helmikuuta 2026
The engineer was able to come on same day, as requested.
The engineer was able to come same day, and also repair straight away. Polite and friendly Explained what needed doing. All done efficiently.
13. helmikuuta 2026
Superb,first class service
I was amazed and so pleased with the quick response to my phone call and having the repair done to my garage door within 2 hours.Sam the chap who did the work was quick efficient and very pleasant
12. helmikuuta 2026
Efficient Service
Dealt with enquiry and repair quickly and efficiently. Good communication, pleasant staff.
12. helmikuuta 2026
First class
9. helmikuuta 2026
Great service
Came out within a couple of hours to make a repair to a garage door that wouldn't close. The two guys were polite and friendly, fixed the door. Reasonable call out fee. Would recommend
7. helmikuuta 2026
THE TECHNICIAN WAS VERY GOOD AND…
THE TECHNICIAN WAS VERY GOOD AND HELPFUL, BUT I THINK IT WAS EXPENSIVE FOR WHAT WAS DONE!
6. helmikuuta 2026
Vastaus yritykseltä Dawes Doors
Good afternoon --
Thank you so much for sharing your experience with us. Your kind words are much appreciated for the engineer who visited - but sorry to hear you thought the service was expensive - this will be shared with the team in due course, but any issues in the future let us know as it would be our pleasure to serve you once again.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
Prompt response and thorough assessment…
Prompt response and thorough assessment of the issue. Options clearly presented and followed through efficiently.
7. helmikuuta 2026
Vastaus yritykseltä Dawes Doors
Good afternoon --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review, so thank you from the team for your positive feedback.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
Prompt service by Sian.He quickly…
Prompt service by Sian.He quickly spotted the problem and dealt with it.
We are very happy with the result.
Thank you.
2. helmikuuta 2026
Vastaus yritykseltä Dawes Doors
Good afternoon --
Thank you so much for the five star review and your excellent feedback for the engineer who served you.
We appreciate your comments and kind words, enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
Very prompt professional service from…
Very prompt professional service from the company and Sam the engineer
Very Happy
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dawes Doors
Good afternoon --
Thank you so much for taking the time to write a review - we are pleased to hear that you were satisfied with the service from Sam the engineer.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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