They've been systematically removing trained installers and filling the gaps with agency staff, so next to zero continuity on installation quality. Vans on the road with multiple dashboard warn... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Aaron Coates is amazing! He has helped source various furniture at very short notice for tenanted properties I manage in the Soho, Mayfair and Tottenham Court Road area. Tenants are always happy with... Näytä lisää
Yritys on vastannut
We are an estate agent in NW8 and Sarah Young is our contact at David Phillips in the past 4 years. She is prompt, responsive and professional, always handles our enquiries (small or big) in a timely... Näytä lisää
Yritys on vastannut
As an ex retailer, Sarah Young was everything she should be. Refreshing in these terrible times when the customer - the people who keep a business alive - is no longer treasured. A leg of the origi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
David Phillips provides property furnishing and design services for build to rent, residential, social housing, student and retirement properties.
Yhteystiedot
4th Floor, Aviation House, 125 Kingsway, WC2B 6NH, London, Yhdistynyt kuningaskunta
- 020 3872 2295
- customer-support@davidphillips.com
- davidphillips.com
4,5
Erinomainen
628 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had an excellent experience with…
I had an excellent experience with Allegra. She was being very helpful, helping me to choose my furnitures and do all the process needed. She is very patient as well, answered all my questions in details. I would highly recommend her.
24. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you, we appreciate you leaving us such a lovely review and the recommendation! It's always a pleasure to hear how our team help our customers experience a smooth journey with us. We look forward to working with you again in the future!
We work with the team at David Phillips…
We work with the team at David Phillips to stage the show homes on our new build developments and renovation developments. The rental team are professional and helpful, taking time to work with your business goals. This is reflected again with the onsite design and install team. We're so happy with the results and it really helps our viewers visualise the space.
12. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you Jessica for your lovely review and choosing to work with us. We love hearing how our service positively impacts our customers and enhances a property. We are glad everything went smooth from initial staging through to install due to the help of our design and install team.
Safa is Amazing
I am absolutely thrilled with Safa's exceptional professionalism and creativity in providing assistance and support for transforming my new home into a stunning and stylish space. Her expertise has truly made a significant difference, and I am genuinely grateful for the outstanding service she has delivered. Thank you, Safa, for making my home look amazing and for your unwavering dedication to excellence!
15. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you, Rafael, for your review and for choosing us to partner with. It's fantastic knowing Safa has helped you transform your new home! We love hearing how our service has positively impacted our customers and I am happy that Safa, one of our talented Interior Designers has helped you and you are so happy with the finished project. We look forward to working with you again soon.
David Phillips did a great staging job…
David Phillips did a great staging job for my apartment. Not long after, and with renewed activity, we then went on to accept an offer. I have no doubt in my mind this was because of the Staging that David Phillips did. It brought life back to the apartment so people could actually see and imagine themselves living there. I would certainly look to use their services again. Highly recommended!
25. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for your review and the recommendation. I will be sure to pass on your kind comments to the Rental team and the stylists who helped stage your apartment for sale and so pleased you were able to sell so quickly! Please do get in touch again for any furnishings needs.
Great experience with Danna
Great experience with Danna. Good communication, good at tailoring the offering to suit a client's needs, and very personable.
The overall offering of dressing empty properties with stylish furniture gives us estate agents a enhanced offering
8. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you, Andy, for taking the time to review our service! I'm so happy Danna made your experience with us a pleasant journey! We look forward to being on hand again for any future furniture requirements!
Very helpful and efficient staff
Danna was really helpful in putting together several quotes for me, and very patient when I kept changing the requirements all the time! She was also very good at checking back with me about the status of our project
2. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for review. Its lovely to hear that your experience with us was a positive one and that Danna, has helped you along the way with her advice and responses throughout your project. We hope we can help you again in the near future!
Danna was great and very responsive!
We used David Phillips for staging a property of which had been fully renovated to a high standard. We were assisted by Danna and from start to finsih she provided excellant customer service and was always there to help. Everything was agreed prior to delivery and everything ran smoothly. We will definately use them again in the future.
11. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you Danny for your kind words and for choosing us to stage your property. We love hearing how our service positively impacts our customers and enhances a property and its nice to hear that the whole journey from start to install went smoothly.We look forward to working with you again soon.
Lauren Watts is always very helpful and…
Lauren Watts is always very helpful and professional. She had made interactions with David Philips alot more streamline. Thank you Lauren!
14. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for your review Sarah ! Reviews mean a lot from everyone but even more so from our longer standing customers. I am glad your interactions with us have been positive ones and Lauren helped you throughout. If we can be of any further assistance, please do get in touch again!
10/10 They are furniture heroes
I will share the last email that i sent to the whole team as a customer.
“I just had to drop you an email to say a massive THANK YOU for being our furniture saviors! You guys are like the Avengers of home decor :) Our team is over the moon, doing happy dances :) Big shout-out to your fantastic team – seriously, are they secretly wizards or just the friendliest folks on the planet? :) everyone in your team tried her/his best to deliver the best service. Either way, we’re grateful for their magical touch! You’ve officially won our hearts here.
Thanks a bunch for being the furniture heroes!”
I’m super happy with the service they provided!
Best!
15. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Wow! Thank you for your kind words and for choosing David Phillips for your furnishings needs. We like to think that when tested we do try all avenues within our means to bring out the magic and make things happen to help our customers out if we possibly can! Happily on this occasion we look to have succeeded and I am so glad you had such a positive outcome! We hope to work with you again in the future !
great service from David Phillips
As a management company we have been using David Phillips for many years now and have always found them very helpful. It's great that they can deliver next day too. Lauren has recently been very helpful, it's great to have good customer service as it's hard to find these days!
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for your kind review. Lauren embodies the service we strive for in the Customer service team at David Phillips and I am glad she was able to help you with next day requirements. Please let us know if we can assist you again in the future.
Fantastic customer service and constant…
Fantastic customer service and constant communication. A big thank you to the team and especially Lauren Watts!
- Ruwani & Geeshan
12. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for leaving Lauren this fantastic review! We appreciate your feedback and we are glad Lauren made the whole process a lot easier. We look forward to working with you again!
Best customer service I’ve had in a…
Best customer service I’ve had in a while, Lauren was so helpful and swift, I’m very excited to get my new furniture and Lauren made it very seamless.
11. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for taking the time to praise Lauren for the service she provided to you! Please do get in touch for any future requirements you may have!
Can’t recommend highly enough.
Can’t recommend highly enough.
Amy Briggs was fantastic when I had to change delivery dates. She was really helpful and understanding. On the date of delivery, the two guys who installed the furniture were polite, courteous and hardworking. Excellent service.
13. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you Jo for the great recommendation ! We're so glad to hear that you had a positive experience with our service and Amy was helpful when you had last minute changes. I will pass your comments re. the installation team to the Ops manager. We look forward to helping you again in the future.
This was the first transaction I ever…
This was the first transaction I ever made with David Philips. I found the service quite efficient and effective and on time schedule as planned. I appreciated the great help rendered by Ms. Lauren Watts who is my main contact for this transaction. I will surely retain the service of David Philips if needed in the future.
20. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you Patrick for your review and welcome as a first user of David Phillips! I am glad your experience with us was a positive one and Lauren helped you with your first order .We look forward to working with you again.
Would highly recommend Sarah Young
Would highly recommend Sarah Young, she has been great with assisting us in new orders. always responsive and helpful.
21. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for your kind review. Sarah is a great asset to the Customer service team at David Phillips and I am glad she was able to help you with your requirement on this occasion. Please let us know if we can assist you again in the future.
Lauren Watts very professional and helpful, above all transparent.
As mention Lauren Watts very professional and helpful above all transparent. I have been a regular customer and loyalty discount applied to purchases.
6. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you, Dilip for taking the time to review our service! I'm so happy Lauren was professional and helpful We try to take the stress out of property furnishing and and be a reliable partner for our customers. We look forward to being on hand again for any future furniture requirements!
Made a purchase through Sarah Young of…
Made a purchase through Sarah Young of David Phillips (Manchester) who couldn’t have been more helpful in a) the purchase and b) the delivery on the day. First rate service.
17. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you David, for leaving Sarah this fantastic review! Sarah works very hard to make sure everything goes right on her orders. Please get in touch should you need our help again!
I bought my blinds from David Phillips…
I bought my blinds from David Phillips and they are superb - excellent quality
Sam and the team were fantastic through the process and i couldn't recommend them more
21. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you, Dan,for taking the time to review our Window treatment service! I'm so happy that you have received a great customer journey from Sam and the team and we thank you for the recommendation. We look forward to working with you in the future!
Helpful service and prompt delivery
14. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for taking the time to review our service! We look forward to being on hand again for any future furniture requirements!
Having used David Phillips
Having used David Phillips, for many BTR projects. I wanted to do the same personally in my own home. Drew and all the team at DP have yet again, smashed it out of the ballpark!! Phenomenal furniture, great communication, and so impressed by the installation, not a sight of any packaging or that they’ve even been through every room. They went above and beyond to help make it perfect. I couldn’t be any happier.
8. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä David Phillips
Thank you for your taking the time to leave your lovely review. We are so happy that you found the service for your personal home of the same quality as the service we provide on our large BTR installations. We do try our very best to provide a quality product and service from Product selection and Sales though to Customer service and then finally the install . We hope to work with you again in the near future!
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