The door was poor quality. One of the beads on the door wasn't straight. The adhesive was all over the glass, there was some plastic stuck inside the glazed panel. Also black marks on some areas and p... Näytä lisää
Yritys on vastannut
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looks good delivered on time we are very pleased have not had time to fit it yet but i am sure it will look great when fitted Thanks W Bowley,
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Absolutely brilliant quality doors, so good we ordered another one. So we’ve had 2 altogether on separate occasions. Very professional and communicative throughout the whole process - great value for... Näytä lisää
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speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't hav... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
I do not pay trustpilot the £7K p.a. fee to edit the reviews on this profile. We are a very small independent with over 36'000 previous customers over 18 years of trading. If you have an issue with an order please contact us directly. We have no affiliation with trustpilot and therefore may not see your details or requests posted to this page. All the Best!
Yhteystiedot
London, Yhdistynyt kuningaskunta
- davesdoors.co.uk
3,4
Keskitasoinen
207 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good Doors!
Good Doors, a nice selection. They are smooth and nice all round.
29. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daves Doors UK (David C)
Thanks for the kind words Michael, happy new year!
The door looks great not the cheapest…
The door looks great not the cheapest on the market but well worth the money the fitters from Apollo Daybrook Arnold were great
21. joulukuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Thanks for the positive review Wendy!
Very good and very helpfully website
11. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daves Doors UK (David C)
Hi A Rose, Thanks for the positive review!
I bought this some time ago - cannot recall exactly when - and it’s…
I bought this some time ago and it’s doing well. It looks very good and, thanks to the skill of the carpenter I used, it hangs well too. My only concern was the glass insert as, although I was informed this could be changed on the Chat, it proved very challenging for my carpenter who really struggled to remove it so he could insert one I wanted. But he did it and it looks fine.
10. tammikuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Margery, thanks for your positive review and we are glad hear your door is still looking good some years later. All the best!
Good service
10. marraskuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Ekhtiyar, thanks for your positive review! All the best with your project!
Vastaus yritykseltä Daves Doors UK (David C)
Hi Heidi, thanks for your possitive review!
Gave me the only retail access I could…
Gave me the only retail access I could find to Howdens doors which I needed to match an existing one.
5. elokuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Bob, thanks for your possitive review!
Good experience doors perfect
2. helmikuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Elizaberry, thanks for your possitive review!
Easy website to navigate
Easy website to navigate. Very informative and user friendly
6. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Daves Doors UK (David C)
Hi Caroline, thanks for your possitive review!
Bad correspondence and rubbish delivery…
Bad correspondence and rubbish delivery that was out soursed to another company. Door turned up 3 months late and when i approached the online help service they refused a refund. Plus sude was the door did tuen up and was not to bad on the quality side. Although It was 5mm to large on all four sides for the frame that was supplied.
6. joulukuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Laurie, sorry to hear you are not happy with our service. Was this order placed during covid19? We have suffered some heavy supply and manufacturing delays during this period while we wait on other countries to recover and catch up in the industry. We are happy however to hear you were happy with the quality of your door! All external doors are supplied with an installation allowance so that the door can be 'fitted' to the opening and achieve a quality, snug fit into the frame. All the best!
You refused to respond to my problem…
You refused to respond to my problem with the door. Clearly, your data is inaccurate.
5. joulukuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Richard, Sorry to see your 1 star review. The last order information we can find from a Richard Hearn is from 2015. Have you had a problem with a recent order? If so please get in touch with us and we can look into it for you. Thanks
Good product and prompt delivery
16. elokuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Glyn, Thanks for your possitive review!
Terrible quality door
1. joulukuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Giles, thanks for your 5 star review! All the best!
The quality of the door was great but…
The quality of the door was great but your communication was poor I had to chase for a delivery date 3 times at no point did you volunteer a date on your own
22. marraskuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi David. We're sorry to hear you were not happy with our service, and that your review is only 3 stars. Our records show you were sent a Confirmation, Processing, Delivery Date and Dispatch email (23rd November 2022 13:24, 22nd November 2022 11:18 ,21st November 2022 17:57, 13th November 2022 11:01) we were not aware you were not receiving this information unfortunately, and can only assume these emails made their way in to your junk folder? Please be sure to keep an eye on this if placing any future orders, all the best!
Excellent Service and fast delivery
I ordered a back door in the style of a stable door with door frame and arrived within a week, all in all an excellent service
17. marraskuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Craig, Thanks for your 5 star review! All the best!
I would never use them again.
I ordered an external oak door in September 2021 and my carpenter fitted it. The door warps in the summer which leaves a gap at the top and contracts in the winter. It is not solid oak and is only a thin amount of oak covering whatever they fill it with. When I rang up to complain they said it must be the way it was fitted and there was nothing they could do about it. I would never use them again.
5. toukokuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Mr Stephen Katz, sorry to hear you are not happy with your door. Our records show your order was placed 12/9/2018. Can we ask why you have left this 4 years before leaving a review?
It sounds that you have purchased an engineered oak door which are manufactured to prevent any shrinkage or warping like you would expect from a traditional door. These doors are not 'filled' but are solid timber throughout, manufacutured in a way as to prevent the described issues you describe, so this certainly doesn't sound like this product is performing correctly or as intended. As long as a full barrier seal is applied to seal it from any moisture uptake the doors structure will be stable and stay flat.
If you would like to get in touch with us directly with your details we can certainly take a look into this for you. Thanks!
Paid well over the odd
Daves Doors is the middle man.
Wished I looked at the Howden website properly. The exact same door was there at nearly half the price. Never again.
4. maaliskuuta 2022
Recommended
Good price. Good quality doors. Fitter was excellent. Faster timescale than we thought too.
6. lokakuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Linda, Thanks for your 5 star review! All the best!
Oak stable door…
I have purchased an oak stable door with frame. The frame came as a hardwood, when and this was not specified in the order. The expectation would be when you order a frame, that is £180, to be similar material. I had to go to chain diy store and buy an oak frame for 30% less to finish off the door.
The quality for such a product is not there. The detail is there, but the finish is lacking. I.e. middle cut for the top and bottom leaf was not cut straight as one example. Overal, I would not recommend or buy again.
27. syyskuuta 2022
Vastaus yritykseltä Daves Doors UK (David C)
Hi Marius Sumanaru, We have looked in to your order using your email address and you have ordered a Hardwood 9 pane stable door with a hardwood frame (clearly described in the product title). These are the products we supplied to you. If you had required an Oak Door and Oak frame these are also available on our website on the Oak stable door page. If you had contacted us before installing the product we could have offered you a free of charge exchange for the correct product you wanted. Thanks.
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