We used the didcot VW branch and dealt with a young man called Connor. He’s the one that made the experience so good. He was happy, bouncy, confident and fun to deal with. He was honest and open about... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I spoke to Alex from CVD and he was brilliant to work with he gave me the best customer service and a great deal for my 2nd van insurance
Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on
Yritys on vastannut
I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Yhteystiedot
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, Yhdistynyt kuningaskunta
- 0333 005 2360
- cvd-insurance.co.uk
4,8
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience let down by dismissive follow up.
Very easy move from my old insurance company to this company.
Easy to understand, helpful and pleasant person on the phone completing the details.
My only criticism would be that after emailing me a request for some information-which i supplied-They failed to answer a couple of questions i asked in relation to their request for information. They simply replied with 'We now have all the information we need' so a little disappointing really. Let down an otherwise text book process.
1. joulukuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hello Mark,
Thank you for your review. We're glad you found the process easy to understand and found our agents to be helpful and answer your queries.
I apologise that you received no reply to your queries, I have located this email communication and have replied to your queries. I have also fed back to the admin team to ensure emails are reviewed in full so this doesn't happen again.
Thanks,
Connor
Very good indeed
9. joulukuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hello Gareth,
Thanks for the 5* review, if you ever need help on your policy don't hesitate to get in touch via live chat or phone!
Connor
Great service
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company prior to my call, I will highly recommend yourselves to other van owners. Thanks again
6. joulukuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi Richard, We're happy to hear that the enquiry was handled helpfully and precisely. We're glad you were happy with the quotation and appreciate you recommending us to other van owners, despite not knowing us before. Thanks again!
Connor
very goodthanks
4. joulukuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi Julian,
Thank you so much for the 5* review - please get in touch if you have any queries regarding your insurance policy.
Connor
I have been with CVD for several years…
I have been with CVD for several years now and find on renewal each year I have found them very helpful and competitive when speaking to them. I fully recommend any one .
1. joulukuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
We appreciate your continued trust over the years. We're happy to hear that you've found our team helpful and our rates competitive during your renewal process. Thank you for recommending us!
Very professional team
29. marraskuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Thankyou for your 5* review
We really appreciate it
The young lady was very helpful and…
The young lady was very helpful and friendly. No complaints 👌
21. marraskuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
We're happy to hear that the young lady was helpful and friendly! We appreciate you taking the time to leave us this positive feedback.
Easy to deal with didnt takentoo l9ng…
Easy to deal with didnt takentoo l9ng reading outvall the liability
27. marraskuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi James,
Thanks for the great review, we're glad you're pleased with the service provided!
Connor
Look no further… some serious professionals here. Excellent service
I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained throughly the policy details that were available. It felt nice to be listened to as I’d been let down by 10+ other brokers who weren’t interested in helping me retrieve a quote. Highly recommended. 5 stars all round for Katie!!
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Commercial Vehicle Direct
Hi Harry,
Thank you so much for the great review. We take pride in the service we provide to our customers so it's pleasing to hear you are happy with the service.
I will ensure this great feedback is passed to Katie's manager so she will receive the recognition she deserves!
Connor
Not a good company to deal with Never…
Not a good company to deal with Never in 40+ years of driving have i had such difficulties with a insurance company Decided to cancel policy & because I was over 14 day cooling off period They charged me a further £191 Welcome to Rip of Britain
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Commercial Vehicle Direct
Hello John,
We're sorry that you aren't happy with the validation process. In order to keep our premiums low, many of our insurers require documents to validate your policy and prevent fraud.
I have sent you an email to discuss this in more detail.
Connor
Helpful
The service was professional and informative. I felt I was being treated with respect and being given the best options available.
21. marraskuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi Cris, thank you for the 5* review. We're glad you were happy with the process and are pleased with the policy.
Connor
Vastaus yritykseltä Commercial Vehicle Direct
Hello Khal,
Thanks for the great review, we pride ourselves on giving great service to our customers!
Connor
Helpful and friendly arranged my…
Helpful and friendly arranged my insurance quickly and clearly.
7. marraskuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hello John, thanks for the great review! We're glad you found the process easy and will ensure your great feedback is passed on to the agent you spoke to!
Connor
Excellent customer service
Excellent customer service, very helpful and explained everything about the policy clearly so it was easy to understand.
29. lokakuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi Tracey, thanks so much for the great review. We're glad you're pleased with your policy and how it was handled
Connor
Straight forward renew process was very…
Straight forward renew process was very impressed.
27. lokakuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Thanks for the great review, Mchugh! We're delighted you've chosen us to insure your van for another year!
Connor
Friendly helpful staff
Friendly helpful staff, made the process very simple and painless
27. syyskuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hello Jacoba, thank you for the great feedback. We aim to make things as easy for our customers as possible, while still giving first class service!
Connor
phone call
Had a phone call with Jack, absolutely lovely chap, was very precise and informative after having previous issues with insurance.definitely recommend , and again thank you Jack
17. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Commercial Vehicle Direct
Hi Alisa, thank you for the 5* review! We'll ensure this lovely feedback is passed to Jack's manager so he receives the recognition he deserves!
Connor
Churchill van insurance bailed out with…
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to be cost effective, you fit the bill... I look forward to a long relationship, thanks KR Phil Brown.
15. lokakuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi Phil, thanks for the great review. We understand that for our customers, your vehicles are your livelihood. That's why we pride ourselves on our great customer service!
Connor
Vastaus yritykseltä Commercial Vehicle Direct
Hello Ryan,
Thank you for the great review - our agents pride themselves on delivering excellent customer service, so it's great to see that playing out!
Connor
They handle my call well
5. lokakuuta 2025
Vastaus yritykseltä Commercial Vehicle Direct
Hi David, thanks for the great review. We're glad you're happy with the service provided.
Connor
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