I don't know if this was a Cutwel problem or a courier problem. Ordered 5 items, all in stock for next day delivery. Nothing arrived! After a further two days with no delivery, I called Cutwel. The ma... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
Yritys on vastannut
Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They w... Näytä lisää
Yritys on vastannut
I ordered ten small cutters and only five arrived. Fair enough, they were delivered very quickly, were very good value and work very well, so top marks for all that. However, on the delivery note it... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Yhteystiedot
Unit A, BD19 4DH, CLECKHEATON, Yhdistynyt kuningaskunta
- 01924 869 610
- sales@cutwel.net
- cutwel.co.uk
4,4
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great sales support if you aren't sure what you need.
Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They were recommended by the company that supplied my milling machine for exactly this reason. I'll be using them from now on.
3. marraskuuta 2025
Vastaus yritykseltä Cutwel
Thanks so much for your review! Great to hear Nathan and the team could guide you through and that the website helped too. We’re delighted you’ll be using us from now on! I have passed your comments on to Nathan 😊
Customer service could be better
Purchased a digital caliper. Delivered on time but on inspection the caliper didn’t work as it was delivered with a flat battery. They acknowledged the item should not have been delivered with the flat battery, but didn’t offer to pay for the new battery
31. lokakuuta 2025
Vastaus yritykseltä Cutwel
Hi David,
I’m really sorry about this – it’s not what you should’ve received, and I completely understand why you’re frustrated. You expect a caliper to work straight out of the box, and we’ve let you down there. That’s on us.
To make it right, I’ll pop two fresh batteries in the post today, free of charge, so you’re sorted without any extra cost or hassle. We’ll also be tightening up our checks so this doesn’t happen again.
Thanks for letting us know – it means a lot and helps us do better. If there’s anything else you need, just give me a shout.
Caroline@Cutwel
Excellent service
Excellent service , parts came next day,would recommend to any business to use them.
3. marraskuuta 2025
Vastaus yritykseltä Cutwel
Thanks for your review! Fantastic to hear the parts arrived next day and that you’d recommend us—means a lot!
I purchased a gerardi quick change…
I purchased a gerardi quick change vice, pricey but luckily I had a 20% off code so made the price reasonable, ive purchased 8 of these for my old company I worked for, setting up on my own and didn't think twice about purchasing another one
31. lokakuuta 2025
Vastaus yritykseltä Cutwel
Hi Andrew
Thanks for your review! Great choice with the Gerardi quick change vice—sounds like you know your stuff! Glad the 20% code helped and brilliant to hear you came back to us for your own setup.
Caroline@Cutwel
Quick and easy
Easy website and availability of what I wanted. Sent safely and speedily by Royal Mail.
29. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks for your review! Great to hear the website was easy to use and everything arrived safely and quickly with Royal Mail.
Really good website
Really good website, easy to navigate and lots of tooling at competitive prices with the option of delivery on a Saturday is a massive bonus.
24. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks for your review! Great to hear you found the website easy to navigate and loved the competitive prices. Saturday delivery is a brilliant bonus—we’re glad it helped!
Vastaus yritykseltä Cutwel
Thanks for your review! Fantastic to hear you found the service fast and the communication spot on—we really appreciate your feedback!
Vastaus yritykseltä Cutwel
Thanks for your review! Great to hear the service, product, and delivery all hit the mark. We really appreciate you taking the time to share this!
Always excellent service and good prices
23. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks for your review! We’re delighted you always find our service excellent and our prices competitive—it means a lot to us
Laura Dryden is amazing
Cutwel staff, especially Laura Dryden are amazing. Always goes above and beyond to get us what we need when we need it
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cutwel
Thanks so much for your review! We’re thrilled to hear Laura went above and beyond to get you sorted—she’s a star and we’ll make sure she sees this!
So friendly and helpful
So friendly and helpful, and super efficient. Everything turns up promptly and is good quality. Thank you
17. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks for taking the time to share this! Great to know you found the service efficient and the products high quality—we’re always happy to help
Top quality end mills
Next day delivery as promised with one end mill to follow. Hugely impressed pending using them.
13. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks so much for sharing this! Fantastic to hear you’re happy with the quality and next-day delivery—we’ll make sure the final item gets to you promptly
Vastaus yritykseltä Cutwel
Thanks for your review! Fantastic to hear ordering was easy, communication was clear, and the product delivered on quality. We really appreciate you sharing this!
Very quick delivery and good packaging…
Very quick delivery and good packaging will use them again
6. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks for your review! Great to hear your order arrived quickly and the packaging hit the mark. We look forward to helping you again soon!
Very very quick
Very very quick, ordered it close of play Thursday, it was in goods-in at least by Friday morning.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cutwel
Thanks for your review! Amazing to hear your order arrived so quickly—Thursday PM to Friday AM is speedy service!
Digital caliper
Did exactly as stated in t&c. Equipment as stated. Couldn't be better. Delivered early.
3. lokakuuta 2025
Vastaus yritykseltä Cutwel
Thanks for your review! Brilliant to hear the digital caliper was spot on and even arrived early—couldn’t ask for better!
The parcel arrived quickly and was packaged with impressive care and attention.
The product arrived extremely well packaged — the Mitutoyo caliper box was placed inside a larger outer box, carefully cushioned with packing paper for full protection. It’s clear that Cutwel takes great care to ensure their shipments arrive in perfect condition. The caliper itself is of exceptional quality — a truly professional precision tool with excellent craftsmanship. Thank you for the attention to detail and care in both packaging and service!
30. syyskuuta 2025
Vastaus yritykseltä Cutwel
Thanks so much for your review! We’re delighted the Mitutoyo caliper arrived in perfect condition and that the extra care in packaging stood out. Great to hear the tool quality impressed you too!
Vastaus yritykseltä Cutwel
Really appreciate you taking the time to share this! Great to hear you’re happy with the products.
Vastaus yritykseltä Cutwel
Thank you for your feedback! We're delighted to hear you found our drill bit range and delivery service met your expectations. If you need any advice or have questions about other tools, feel free to get in touch—we’re always happy to help!
Perfect combination of value and quality
As always the perfect combination of quality, price and free delivery 👍 and on this particular order crazy prices on ISO spindle tooling!!!
30. syyskuuta 2025
Vastaus yritykseltä Cutwel
Thank you for your fantastic feedback! We’re delighted you’re happy with the quality, value, and free delivery—and it’s great to hear the ISO spindle tooling deals hit the mark. We look forward to helping with your next order! 😊
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