Curtains.com Arvostelua 653

I am not happy at all with my curtain. The curtain band is damaged, it is not possible to put the hooks on the required distance. There is a hole in the curtain that is ‘repaired’ with a drop of glue. In addition there is much too little textile used so hardly any folds. No filtering of light or sight. I had an issue with the planning of the delivery but customer service did not reply at all at my email. In the end the curtain while hanging looks so messy at the top that I had to take it off. I would certainly not recommend to put your money here.

This review is for discover curtains. Of course i would give no stars if i could. I paid $300 for absolutely beautiful curtains that i saw in a picture on their website. Unfortunately what came in was a super cheap copy of the beautiful ones in the picture. This seller is a scammer. When i told them that i wanted the actual curtains in the picture and wanted a refund they said that they were the curtains in the picture and refused a refund. DO NOT ORDER FROM THEM!!! They are made in China!! I wish there was a place to add pictures.

I would give zero starts curtains.com!!!!!! It’s a scam I paid over $200 and never got anything months past so I called cancel my order and they never did refund a dollar

Ordered $50 curtains for 1 window. Took a month to receive them. And can't get a reply by phone,or email. I would give 0 stars. The curtains I received were not even the curtains I ordered. Stay away. This company is a rip off.

Ordered a shower curtain rod, it took almost a month to receive it and when received, was damaged and unuseable due to poor packaging, or they might have sent it damaged...asked for a refund and this rip off company refuses to answer. STAY AWAY FROM THIS CHINESE COMPANY. BUY AMERICAN MADE.

Would give zero stars if possible. Curtains were sewn unevenly and it was very noticeable.

When I let them know, I was told I would have to ship them back to China myself and wouldn't get a refund until they were received.

I have placed two orders with this company on July 25th and July 26th. Unfortunately I did not read reviews first, and I am still waiting for my orders, which were of substancial amounts. I had also chosen express shipping, like every one else...and was scammed with that. No one has received their order in 5 to 10 calendar days. I don't know how this company is still legally operating, they try to appease your concerns by saying they lost your order, or just to be patient. Half of the consumers are receiving items that are below standards or just simply the wrong curtain entirely. I can't reach them by phone, email or live chat...that doesn't even function. What a disappointment...I don't know if I will ever receive my order, for all I know it was completely lost or not even shipped. Please do not be a victim of this company's unprofessional standards. I will dispute this with my banking institution.

I ordered some curtains on 8th of this month and they arrived today. They are lovely and good quality. I will def buy from this company again.

Please do not order from these crooks you will not get your order!! It's been two months and I paid for rush delivery and I still haven't received anything from this sorry ass company!! This company needs to be put under the jail!! This website needs to be reported and out of business forever!!!! Do not I repeat Do not order from them you will thank me later!!! With they sorry ass!!!

I wrote a review about a week or so ago, but I wanted to update it. I finally did receive part of my order. Frankly, I love the curtains. The main issue I have is their poor customer relations. Since this is in China, I suspect the language differences account for much of the issues. The shipped my first order by boat which is why it took so long. But getting them to acknowledge the tracking situation was extremely difficult.

I order an 80 x 84 set. What came is 4 panels, 38 1/2” wide. I will just stitch 2 panels together for each side of the window. As I said, I love the curtains and they look nice. Now I’m waiting for my second order which was placed a week after my first order. I’m hoping they are on the way. I have contacted customer service, but haven’t received a response as yet.

I ordered the curtains over a month ago and they still haven’t arrived. Every time I ask the company when they will be here, they just tell me to be patient. They provide a tracking number that doesn’t work.

They won’t refund me, as the package has supposedly been shipped. Check the returns policy too. They do not refund the whole amount if you want to send the purchase back.

I wish I read and trusted the other reviews before purchasing!!!

Absolutely awful experience with this company
I paid extra for it to come within 7-10 days and it did not show up till a month later
It was not as described on the website, the colours were a lot darker
And the curtains were the wrong measurements.
I contacted them regarding through email numerous times and they have offered me 5% and 10% discount despite all this being their fault. The quality of these items are awful! Please do not buy, I’m struggling to get a full refund of these fraudulent people!!

DO NOT ORDER FROM THIS WEBSITE!!!

Your order will be in processing forever with no tracking or customer service in sight . That chat person will just continue to refer to an email address that is pointless because no one ever get back you . They will only confirm that they got your money after you’ve paid . After that no more communication. I had to dispute it with my bank to get my money back.

If I could rate in the negatives, I would. The order arrived a month and a half later, it was the wrong set of curtains, it was beyond see through and it was not sewn correctly. There is thread hanging out all around the curtains. They offered me 5%, 10% and 15% of my refund back because they said it would be too expensive to have it shipped back to them.

By far the worst customer experience I've ever had. DO NOT BUY. I cannot express this enough. It has been 5 weeks, they lost my order, and there is no number to call. This company is a giant scam.

Hi,

I ordered curtains from curtains.com and part of the order arrived on time and were exactly as ordered. However, one set of curtains is missing and I cannot get in contact with the company to check on the order.

I wish I could give this company a zero but it’s not available. I placed an order on June 3, 2020 and it’s July 7th and I still have not received my order. Support keeps telling me that it’s been shipped but still no order. This is so frustrating to know that they took the money out of my account right away but still have not sent my order... I NEVER do reviews but I thought everyone that decides to order from this company should be aware of this... I’m really upset with myself because I usually read reviews before I order from an unknown company but I did not this time. I’m really slapping myself right now!!!!!!!

I wish I could give them a zero. I ordered curtains back In mid May. Have not received curtains as of July 4. I have emailed the company with them stating the curtains are on the way, however no tracking number provided. I would not buy from this company they have poor customer service and do not like to issue refunds.

My Son and I order a set of curtains for my wife's 50th surprise party and the party happened 2 weeks ago and the curtains have yet to arrive. My son emailed them to get our money back and they responded a few days later that they can't refund our money because all orders are final plus the items were shipped. So my son emailed them again and asked them to return at least the shipping since we paid for express and it never got here.. they have yet to respond. They need to be investigated.

I ordered curtains for my daughters room and still have not recieved my item. They have not responded to my emails nor have they given me any shipping information STAY AWAY FROM THIS SITE AND COMPANY. Fraud is all over them !!! take peoples money shame on you !