I was a bit disappointed when we had windows installed. I don't feel like installers cleaned up after installing new windows or carpets even though they put dust sheets down. Also had installer stand... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Had crystal clear glass come today to change all windows and 2 outside doors .They did an outstanding job in all aspects of work ,would not have used anyone else (professionals) Thanks to everyone in... Näytä lisää
Yritys on vastannut
I wanted two bathroom windows replacing as the opening mechanism on both windows had failed. Scaffolding was required for one of the windows and this had been erected the week previous to the windows... Näytä lisää
Yritys on vastannut
The whole experience was exceptional. The salesperson Nadia was very helpful and helped us without being pushy to choose the doors . She was very pleasant and got us the best deal. On the day the d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Crystal Clear
Yrityksen kirjoittama
Crystal Clear is a trading style of Crystal View Glazing Ltd.
Company Number: 12535963.
Registered Address: Miller House, 47-49 Market Street, Farnworth, Bolton BL4 7FU.
Phone number: 0800 066 5210.
www.crystalclearglass.co.uk - a Crystal Clear approach to double glazing.
Get a Free Quote or give us a call
www.crystalclearglass.co.uk - a Crystal Clear approach to double glazing.
Get a Free Quote or give us a call
Yhteystiedot
Bolton, Yhdistynyt kuningaskunta
- 0800 066 5210
- crystalclearglass.co.uk
4,4
Erinomainen
568 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Promt
It was well done in all apart from a small amount of rubber stains left on a window sill but we will forgive the lads for that
18. elokuuta 2026
Vastaus yritykseltä Crystal Clear
Dear Patrick, we appreciate your feedback and it's great that our fitters Dan and the team made a good impression, but please do give us a call on 0800 066 5210 about the issue mentioned as our products and workmanship are covered by your warranty and likely something that can be sorted easily 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Did exactly what the said…
Company did exactly what the said they'd do, turned up on the date and time agreed, then fitted the new windows as discussed. The fitters were friendly and did a good job, leaving everything clean and tidy.
30. heinäkuuta 2026
Vastaus yritykseltä Crystal Clear
Thank you Rich for sharing your thoughts about your order, our fitters Nate and the installation team will appreciate your review 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Really pleased with windows
Really pleased with windows, job well done.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal Clear
Dear Pamela, it's wonderful to know you're happy with your new windows, thanks for your feedback 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
The worst window fitter & office staff in the world
The workmanship was very poor and left the hallway bulkhead over the Front door moved by at least 17mm bulging the plaster in the hall wall and a crack that is 3 feet or so long. The plaster borad is down by 15mm The bulkhead should have been supported!!
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal Clear
Dear Robert, we're very concerned by what you've said as from what you've described it absolutely does not sound like something we'd have done or even left unattended - it does appear you've posted this on the wrong company profile and we've still not had any communication at all from you, despite several requests via Trustpilot.
Having also discussed this with our installations management, it's definitely something to have been reported and dealt with immediately, but we don't have any contact details for you and so we can only request that you please check you have the right company:
We are Crystal View Glazing Ltd trading as Crystal Clear, based in Bolton and company number 12535963.
Thank you,
Crystal Clear
Tel: 0800 066 5210
Web: www.CrystalClearGlass.co.uk
Total rip off
Total rip off. Company called night before to say they won't be able to fulfill my whole order. Said I could get a refund. This was end of April still waiting. Will not let this go. Will be going to citizens advice and court should need be. Every time you call they say needs to be approved by CEO. I have sent numerous emails and called over 10 times. They obviously have no shame in stealing people's hard earned cash. I have emails to prove i have chased this refund and also requested info to contact their claims dept. I also have an email from them requesting my bank details to issue the refund which I supplied. The night they phoned to say they would not be coming as they could not do the awning they also said the door had not been manufactured so would not be a problem to cancel and refund the deposit excluding the surveyor fee.
14/8/26 all info requested was sent on 13/8/26
1808/26 surprise suprise still no answer or contact
208/26 Thankyou for your reply saying this is being dealt with by the relevant departments. They have been dealing with this since beginning of May
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal Clear
Dear Sue, we were very sorry to read this but thank you for responding to our request for more information, so we were able to confirm an order and see that this is already being dealt with by the relevant departments. We sincerely apologise for any upset and inconvenience caused, and for any further queries to please call us on 0800 066 5210.
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
A great door
Sales was excellent. Day of fitting was timely, the door & side window excellent. The fitter was very quiet getting on with his work but left us with loose bricks & when he was asked about this he said he didn't do brickwork. After this he was obviously trying to get done quickly, leaving a few mistakes which needed to be fixed. However someone came out & fixed the bricks quickly & properly. Communication could be better.
3. elokuuta 2026
Vastaus yritykseltä Crystal Clear
Dear Linda, thank you for your feedback and we're very sorry to have let you down on some aspects of our service that are normally very good, but we're glad it's been resolved and you also took the time to highlight good aspects as well 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Vastaus yritykseltä Crystal Clear
Dear Mrs Ireland, it's great to know things went well and on time and that you felt our communication was good, thanks for taking the time to write 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Salesman not pushy
Salesman not pushy. Listened to our requirements and agreed with the office for an order value which was below the minimum order value. Professional company very good at what they do.
7. elokuuta 2026
Vastaus yritykseltä Crystal Clear
Thanks for sharing your thoughts on your experience with our salespeople and how you felt about our pricing and process, we really appreciate it 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Door fitting excellent after service…
Door fitting excellent after service bad, still waiting for damaged hinge to be replaced week and half later, no communication from office.
3. elokuuta 2026
Vastaus yritykseltä Crystal Clear
Thank you David for your feedback regarding your new composite door installation, we're very sorry the hinge replacement part's taken longer than normal after we spoke with you on Monday and yesterday - we'll get it resolved for you as soon as possible and apologise for the inconvenience.
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Professional and efficient service from start to finish…
Dan and Joe were very professional and friendly. They left the property immaculate. The whole process from start to finish has been efficiently run. Great company would highly recommend and will use for my other windows
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal Clear
Thank you Dee for your helpful review of our process, it's great to know how you've found our staff and service, and we really appreciate you took the time to write 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Vastaus yritykseltä Crystal Clear
Dear Connie, thanks for your rating and feedback, we're very happy to know that things were sorted out for you and you found our service fast and efficient from Ken and the installation tean 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
The boys did a very good job
The boys did a very good job, the door looks excellent and the windows. A tidy job.
3. elokuuta 2026
Vastaus yritykseltä Crystal Clear
Dear Julie, thanks for taking the time to write about your experience, it's great to know what you felt about our products and service, and our fitters Nat and the whole installation team will also be really happy you've rated us 5 stars 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Great professional and speedy job.
Great professional and speedy job.
This is my 2nd order with Crystal.
Would and have been happy to recommend the company
5. elokuuta 2026
Vastaus yritykseltä Crystal Clear
Thank you for your helpful comments Ian, it's always fantastic to see returning customers and we really appreciate your appraisal of our staff and service, also your recommendation means a lot as it will to our fitters Dan and all of the team 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Helpful and understanding installation team
The installation team were very professional and understanding about my father's Alzheimer's.
Hardly caused any disturbance and we're very helpful.
The windows and porch looks spot on.
Thank you
31. heinäkuuta 2026
Vastaus yritykseltä Crystal Clear
Dear Tracy, this is heartening to read and we're very thankful for your feedback as our fitters Steve and the team will be delighted to know you're happy with our products and service, as well as the respectful manner in which they carried out the installation 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Highly recommend this company
Highly recommend this company, fantastic communication right from our first visit from Nadia, choosing our handles and dates of installation, super efficient workmen did a fabulous job and cleaned up once completed, absolutely thrilled with my new windows.
30. heinäkuuta 2026
Vastaus yritykseltä Crystal Clear
Dear Emma, thank you for sharing your thoughts on your experience with our staff and service, and highlighting our fantastic salesperson Nadia as well as the skills of Paul and the installations team, we all very much appreciate your recommendation 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
You need to have a word with whoever…
You need to have a word with whoever approves who represents you canvassing the streets. Rude, abrasive, shouting jokes about people being arrested across the street, incredibly disruptive and if thats who represents you I can promise you noone around here will be letting you into our homes.
Hes making you look desperate for work, which if everyone in your company is like him I am not surprised by.
To confirm, he had your logo on his tshirt so I can assure you it is this company. Unless you have a lot of canvassers being reported for their attitude i would imagine it would be easy to ask you team who was out that day and had this paticular run in.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crystal Clear
Dear Samii Meakin, we appreciate you took the time to revisit your comment but we have asked you several times for at least the time and place you're referring to, though you've still not responded to that and so we don't have anything at all to go by. We need to look into it but all we see is what you've written, if you could please respond and specify with the information requested, that would help.
Regards,
Crystal Clear
www.CrystalClearGlass.co.uk
Previous response:
Dear Samii Meakin, we were sorry to read this though you haven't responded to any of our requests for more information such as time and place referred to, but there are several reasons we strongly believe you have the wrong company and there are also many companies with similar names to ours, so we're requesting that you please remove and relocate your review to the correct company profile.
We are Crystal View Glazing Ltd trading as Crystal Clear, based in Bolton and company number 12535963.
Thank you,
Crystal Clear
www.CrystalClearGlass.co.uk
Did a excellent job on fitting new…
Did a excellent job on fitting new frame and front door cleaned all up left the job looking great very happy customer would highly recommend Wayne was a credit to the company.
29. heinäkuuta 2026
Vastaus yritykseltä Crystal Clear
Dear Gail, that's really fabulous to read and thanks for taking the time to write, our fitter Wayne and the entire team will be delighted with your rating 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Vastaus yritykseltä Crystal Clear
Thank you Leonard, our fitter Richard and the installation team will be very happy with your feedback 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Excellent introduction to the…
Excellent introduction to the company..Given a fair price for 2 windows. Great window fitters. Both lads polite and left the place tidy. I would recommend Crystal Clear to friends and family..
28. heinäkuuta 2026
Vastaus yritykseltä Crystal Clear
Thank you for sharing your thoughts on your experience with us and highlighting our pricing and fitters, Paul and the whole team will be proud to be rated 5-stars and we really appreciate your recommendation 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
Replacement leaded windows
Pleased with the results nice looking windows at a reasonable price smooth process the fitters did a great job
21. heinäkuuta 2026
Vastaus yritykseltä Crystal Clear
Dear A Hodkinson, we're happy to read your feedback on our product pricing, staff and service, our fitter Nat and the installation team will also really appreciate your comments 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk
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