I was a bit disappointed when we had windows installed. I don't feel like installers cleaned up after installing new windows or carpets even though they put dust sheets down. Also had installer stand... Näytä lisää
Yritys on vastannut
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I was a bit disappointed when we had windows installed. I don't feel like installers cleaned up after installing new windows or carpets even though they put dust sheets down. Also had installer stand... Näytä lisää
Yritys on vastannut
Had crystal clear glass come today to change all windows and 2 outside doors .They did an outstanding job in all aspects of work ,would not have used anyone else (professionals) Thanks to everyone in... Näytä lisää
Yritys on vastannut
I wanted two bathroom windows replacing as the opening mechanism on both windows had failed. Scaffolding was required for one of the windows and this had been erected the week previous to the windows... Näytä lisää
Yritys on vastannut
The whole experience was exceptional. The salesperson Nadia was very helpful and helped us without being pushy to choose the doors . She was very pleasant and got us the best deal. On the day the d... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Bolton, Yhdistynyt kuningaskunta
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Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They kept me fully informed, had people come and check the work following the install. The workers where polite and also kept me informed and involved.
Very happy with the work, they cleaned up after themselves and where quick and efficient.

Vastaus yritykseltä Crystal Clear
polite workman did a great jpb respectful/good manners no mess to clean up will recommend this company

Vastaus yritykseltä Crystal Clear
Staff were friendly, fitting team were great and all very professional

Vastaus yritykseltä Crystal Clear

Vastaus yritykseltä Crystal Clear
what a con job - yes a CON JOB - we had a so called sales person around who quoted way over the odds for a front door with side panels to either side in chartwell green - then when we said it was to dear he said as it was a bank holiday he would phone his boss for a special discount - yer another piece of the con job by another con man - well they reduced it by nearly £2000 and when we said it was still a little dear they asked us how much we were looking to pay - well we said around £2600 which they almost met - now another bit of the con job - they blind you with science as to how good they are - mmm... don't they read these reviews - no as con men they only believe the 5 star ones they write - so the final reduced bill is £3013 plus £100 for a handle and £99 for a survey - deposit is £199 - now after our own supplier came up with a better offer we decided to cancel under the conman's sorry the crystal clear 7 day cancellation scheme - you can cancel any order under this 7 day guarantee - ho ho - this is where they steal your cash - even though the survey was booked for the 7th a few days past the day (5th) we cancelled they decide to steal £99 and call it a con fee sorry an admin fee - they have taken the bank details from us for the refund so lets see what happens ???? - CON MEN or HONEST TRADESMEN??? - i await to see.... my order no was CC7009 . Regards Nigel C. 12/05/26 .. update..the conmen - sorry staff have replied and they give me the usual drivel - obviously all my fault and they are the sort of rubbish company who hide behind small con print - they quoted their terms with regard to cancellation - thier 7 day refund - and guess what...NO REPAYMENT!!! - what do you expect from CONMEN - my suggestion there are better companies out there so use them and as COVID avoid this rabble - CON sorry order no CC7009 - will await the next step - Nigel C. 24/05/2026 the next step is THEY HAVE NOT COMPLIED WITH THEIR OWN 7 DAY REFUND POLICY -MMMM...WHAT DID I EXPECT FROM THESE CHARLETONS -COMPLETE CONMEN AND WOMEN - DO NOT GET CONNED YOURSELF - AVOID THIS COMPANY AT ALL COSTS - TO MAKE MATTERS WORSE SOME BIMBO FROM THIS JOKE COMPANY PHONED ME UP TO ARRANGE A SURVEY!!!!! - IF I CAN STOP ONE PERSON FROM GETTING CONNED BY THIS RABBLE AND GOING ELSEWHERE THEN ITS BEEN WORTH IT!!!! - WILL THIS TOTALLY RIP OFF COMPANY ACTUALLY CONTACT ME - WILL UPDATE IF ANYTHING HAPPENS - NIGEL C. UPDATE 13/07/2026 - well not a thing has happened with these obvious conmen!! - they have still kept my money no in fact they have STOLEN my money even though i called them as they suggested ad the 7day cooling of period is a joke and the offer to refund on a no quibble 7 day period an even bigger CON !!! - what do you do with a company like this - obvious charlatans with no morals or regard for customers!! - AGAIN AVOID THIS PATHETIC OUTFIT AT ALL COSTS THERE ARE MUCH BETTER HONOURABLE COMPANIES OUT THERE!!! - THANKS FOR NOTHING CRYSTAL CLEAR GLASS!!! - MY ORDER NUMBER WAS CC7009 - I WIPE BETTER THAN YOU OF MY SHOE!! - N & J Carter 06/08/2026 UPDATE - again these conmen ignore me and continue to rip me off - they did reply as follows - shows how thick and stupid they are - just because i used a company email and even though i gave my name and there order number they claim not to know my complaint!!! just another way to hide behind their sharpe practice and RIP OFF ways - still no repayment as there 7 day guarantee states!!! - SO AGAIN I WARN YOU - AVOID AT ALL COSTS!!!!!! N & J Carter o/no CC7009

Vastaus yritykseltä Crystal Clear
Very smooth and easy process from start to finish. Listened to our requirements and were able to match our needs. The survey was done a few days later to confirm the measurements etc. and then a date was agreed for the installation. We had a call the day before to confirm the installation and what time they would arrive. Arrived bang on time and completed the work in a little over 2 hours. Great job and all contacts with Crystal Clear were professionally handled. I would have no hesitation in recommending them.

Vastaus yritykseltä Crystal Clear
Very good service.. Great quality windows and fitted very efficiently by 2 very nice fitters.

Vastaus yritykseltä Crystal Clear
Absolutely delighted
Thank you so much our windows they are just what we wanted, I had a special request of a square bay down stairs, what can we say other than it looks just as I imagined, the others are lovely looks so classy,we've now got the poshest house on the drive lol.
From start to finish we couldn't fault the service, can we also say the guys who installed the windows where friendly curtious and utterly reliable and very tidy.
We wouldn't hesitate in recommending your fabulous company
Again thank you for a outstanding service a job well done
Best wishes
Peter & Matt

Vastaus yritykseltä Crystal Clear

Vastaus yritykseltä Crystal Clear
My experience was great, they showed compassion and understanding, and easy to talk to.

Vastaus yritykseltä Crystal Clear
Awesome job on some dirty windows. Showed up on time and was very respectful of our house. We had a storm the very next day and they were out to take care of 3 days later. Will use them again!!

Vastaus yritykseltä Crystal Clear
Fantastic service from Crystal Clear again. Very clean, tidy and proper build of my porch. I cannot recommend them enough!

Vastaus yritykseltä Crystal Clear
They were quick and cleaned up after themselves

Vastaus yritykseltä Crystal Clear
I was very pleased with the installation the guys were here early and worked hard and left no mess, would recommend the company thank you.

Vastaus yritykseltä Crystal Clear
I found that from the first meeting everyone was helpful, polite and professional. The fitters also were polite and professional and did the fitting quickly. Thanks for a very good job

Vastaus yritykseltä Crystal Clear
I just had the sales guy come round to give me a quote for new soffits and fascia boards.
After I explained I own the home he asked me 3 times if I needed to check with my partner before making any purchasing decisions. He kept asking like I wasn’t understanding what I was being asked.
It’s 2026. Women can own property without a man. We can also make purchasing decisions without a man like for instance I will not be purchasing from you.

Vastaus yritykseltä Crystal Clear
happy with the door and fitter BUT beware this is a pressurised hard sell. Original price can be droped by nearly half if you hold out and even though i was told i could have 2 sets of keys only received 1 and despite contacting the company 3 times now as advised by one of the gentlemen who said i could have 2 sets the company doesn't want to know. Only a small thing but if they can not keep a small promise it makes me worry about how they respond to a major issue.
Thankyou for the response its more than i got from customer service. I requested 2 sets of keys and was told this was what i would be receiving, after paying over £3000. for a door i would have thought honouring 2 sets of keys was a small thing for your company to do. It is the mistrust caused by the breaking of such a small promise that worries customers.

Vastaus yritykseltä Crystal Clear
Everything was done very fast and well. They were very professional. Great quality on the items

Vastaus yritykseltä Crystal Clear
This 'company' not recommended at all. Cold called at my elderly in laws last year, September 2025 ,pressured into paying a deposit they couldn't afford, for windows they didn't need. Cancelled by phone and letter and emails by myself and requesting the deposit back. Assured it would be repaid, still waiting April 2026. It will be going to small claims court which I advised them of and had no response, I would give -1 if I could.

Vastaus yritykseltä Crystal Clear
From start to finish,every single member of staff has been polite,professional and honest.
They did exactly what they said they would,on the day that was agreed and for the price stated.
Absolutely first class.

Vastaus yritykseltä Crystal Clear
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