Crystal Clear Arvostelua 

568
•
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

I was a bit disappointed when we had windows installed. I don't feel like installers cleaned up after installing new windows or carpets even though they put dust sheets down. Also had installer stand... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Had crystal clear glass come today to change all windows and 2 outside doors .They did an outstanding job in all aspects of work ,would not have used anyone else (professionals) Thanks to everyone in... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I wanted two bathroom windows replacing as the opening mechanism on both windows had failed. Scaffolding was required for one of the windows and this had been erected the week previous to the windows... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The whole experience was exceptional. The salesperson Nadia was very helpful and helped us without being pushy to choose the doors . She was very pleasant and got us the best deal. On the day the d... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lasituspalvelut

Tietoja yrityksestä Crystal Clear

Yrityksen kirjoittama

Crystal Clear is a trading style of Crystal View Glazing Ltd. Company Number: 12535963. Registered Address: Miller House, 47-49 Market Street, Farnworth, Bolton BL4 7FU. Phone number: 0800 066 5210.
www.crystalclearglass.co.uk - a Crystal Clear approach to double glazing.
Get a Free Quote or give us a call

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

568 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(568)

458 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

New Windows and doors

They kept me fully informed, had people come and check the work following the install. The workers where polite and also kept me informed and involved.
Very happy with the work, they cleaned up after themselves and where quick and efficient.

7. toukokuuta 2026
Crystal Clear-logo

Vastaus yritykseltä Crystal Clear

Thank you Kay for your helpful feedback on your order and sharing how you felt about our process, staff and service. Our fitters Patrick and the team will be delighted you found them prompt and tidy in completing their work for you 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

polite workman did a great jpb …

polite workman did a great jpb respectful/good manners no mess to clean up will recommend this company

28. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear Mr Talbot, your feedback means a lot to us and our fitters Paul and the team will be very happy they've left you with such a good impression of themselves and the company 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Staff were friendly

Staff were friendly, fitting team were great and all very professional

5. toukokuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear Mrs Sunderland, thanks for sharing your thoughts on your order, our fitter Nate and the whole team will be pleased to know you rate them so highly 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Good fitters

Good fitters. Window and door very good quality

30. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you for your kind words, our fitter Paul and the installation team will be very happy with your feedback 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 1/5 tähteä

what a con job

what a con job - yes a CON JOB - we had a so called sales person around who quoted way over the odds for a front door with side panels to either side in chartwell green - then when we said it was to dear he said as it was a bank holiday he would phone his boss for a special discount - yer another piece of the con job by another con man - well they reduced it by nearly £2000 and when we said it was still a little dear they asked us how much we were looking to pay - well we said around £2600 which they almost met - now another bit of the con job - they blind you with science as to how good they are - mmm... don't they read these reviews - no as con men they only believe the 5 star ones they write - so the final reduced bill is £3013 plus £100 for a handle and £99 for a survey - deposit is £199 - now after our own supplier came up with a better offer we decided to cancel under the conman's sorry the crystal clear 7 day cancellation scheme - you can cancel any order under this 7 day guarantee - ho ho - this is where they steal your cash - even though the survey was booked for the 7th a few days past the day (5th) we cancelled they decide to steal £99 and call it a con fee sorry an admin fee - they have taken the bank details from us for the refund so lets see what happens ???? - CON MEN or HONEST TRADESMEN??? - i await to see.... my order no was CC7009 . Regards Nigel C. 12/05/26 .. update..the conmen - sorry staff have replied and they give me the usual drivel - obviously all my fault and they are the sort of rubbish company who hide behind small con print - they quoted their terms with regard to cancellation - thier 7 day refund - and guess what...NO REPAYMENT!!! - what do you expect from CONMEN - my suggestion there are better companies out there so use them and as COVID avoid this rabble - CON sorry order no CC7009 - will await the next step - Nigel C. 24/05/2026 the next step is THEY HAVE NOT COMPLIED WITH THEIR OWN 7 DAY REFUND POLICY -MMMM...WHAT DID I EXPECT FROM THESE CHARLETONS -COMPLETE CONMEN AND WOMEN - DO NOT GET CONNED YOURSELF - AVOID THIS COMPANY AT ALL COSTS - TO MAKE MATTERS WORSE SOME BIMBO FROM THIS JOKE COMPANY PHONED ME UP TO ARRANGE A SURVEY!!!!! - IF I CAN STOP ONE PERSON FROM GETTING CONNED BY THIS RABBLE AND GOING ELSEWHERE THEN ITS BEEN WORTH IT!!!! - WILL THIS TOTALLY RIP OFF COMPANY ACTUALLY CONTACT ME - WILL UPDATE IF ANYTHING HAPPENS - NIGEL C. UPDATE 13/07/2026 - well not a thing has happened with these obvious conmen!! - they have still kept my money no in fact they have STOLEN my money even though i called them as they suggested ad the 7day cooling of period is a joke and the offer to refund on a no quibble 7 day period an even bigger CON !!! - what do you do with a company like this - obvious charlatans with no morals or regard for customers!! - AGAIN AVOID THIS PATHETIC OUTFIT AT ALL COSTS THERE ARE MUCH BETTER HONOURABLE COMPANIES OUT THERE!!! - THANKS FOR NOTHING CRYSTAL CLEAR GLASS!!! - MY ORDER NUMBER WAS CC7009 - I WIPE BETTER THAN YOU OF MY SHOE!! - N & J Carter 06/08/2026 UPDATE - again these conmen ignore me and continue to rip me off - they did reply as follows - shows how thick and stupid they are - just because i used a company email and even though i gave my name and there order number they claim not to know my complaint!!! just another way to hide behind their sharpe practice and RIP OFF ways - still no repayment as there 7 day guarantee states!!! - SO AGAIN I WARN YOU - AVOID AT ALL COSTS!!!!!! N & J Carter o/no CC7009

4. toukokuuta 2026
Oma-aloitteinen arvostelu
Crystal Clear-logo

Vastaus yritykseltä Crystal Clear

Dear Jon Bevan, we've looked into what you've said as well as the pattern in your profile's review history, but you are referencing an order not under your name and referring to a fee for technical survey and administration clearly stated as non-refundable on all our paperwork, as are the cancellation terms and conditions. We're sorry you've felt the need to write this and can only suggest that, if there's anything we can help with, to give us a call.
Best regards,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Very smooth and easy process from start…

Very smooth and easy process from start to finish. Listened to our requirements and were able to match our needs. The survey was done a few days later to confirm the measurements etc. and then a date was agreed for the installation. We had a call the day before to confirm the installation and what time they would arrive. Arrived bang on time and completed the work in a little over 2 hours. Great job and all contacts with Crystal Clear were professionally handled. I would have no hesitation in recommending them.

29. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you David for your excellent feedback, it really helps readers understand our process and also knowing how you as a customer felt about your interactions with our staff and service really helps people make informed decisions. Our fitter Richard and the installation team will be very pleased you've had such a good experience and thank you for your recommendation 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Very good service.

Very good service.. Great quality windows and fitted very efficiently by 2 very nice fitters.

29. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you Linda for rating our products, service and staff so highly, Peter and the whole installation team will be very happy with your feedback 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Absolutely delighted

Absolutely delighted
Thank you so much our windows they are just what we wanted, I had a special request of a square bay down stairs, what can we say other than it looks just as I imagined, the others are lovely looks so classy,we've now got the poshest house on the drive lol.
From start to finish we couldn't fault the service, can we also say the guys who installed the windows where friendly curtious and utterly reliable and very tidy.
We wouldn't hesitate in recommending your fabulous company
Again thank you for a outstanding service a job well done
Best wishes
Peter & Matt

29. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear Peter & Matt, thanks ever so much for your helpful feedback and taking the time to write about your experience. It sounds like it's been really great and we're very happy to know your thoughts.
Our fitters Steve, Ken and the whole installation will be delighted with your praise and appreciation of their work, it's fantastic to know you've got the poshest house on the drive now and thank you so much for your recommendation 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 4/5 tähteä

Good service

Good service
Clean polite installers

25. maaliskuuta 2026
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Vastaus yritykseltä Crystal Clear

Thanks for your review Mrs Shave, our fitters Paul and the team will appreciate your feedback 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

My experience was great

My experience was great, they showed compassion and understanding, and easy to talk to.

20. maaliskuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you for your feedback Mrs Gallimore, it will also mean so much to Steve and the whole installation team that you've had a great experience 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Awesome job on some dirty windows

Awesome job on some dirty windows. Showed up on time and was very respectful of our house. We had a storm the very next day and they were out to take care of 3 days later. Will use them again!!

16. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear Mr & Mrs WIlliams, we really appreciate your amazing feedback as will Richard and the installation team, and do let us know if ever we can be of service again 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Fantastic service from Crystal Clear…

Fantastic service from Crystal Clear again. Very clean, tidy and proper build of my porch. I cannot recommend them enough!

27. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you Daniel for rating us so highly, this will mean a lot to Adam and the whole installation team, and thank you for recommending us 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

They were quick and cleaned up after…

They were quick and cleaned up after themselves

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Crystal Clear-logo

Vastaus yritykseltä Crystal Clear

Thank you Vanessa for your customer feedback and rating us so highly 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

I was very pleased with the…

I was very pleased with the installation the guys were here early and worked hard and left no mess, would recommend the company thank you.

17. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you for your feedback and letting us know how you felt about our staff and service, Peter and the installation team will be very happy to know and also thank you so much for your recommendation 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

I found that from the first meeting…

I found that from the first meeting everyone was helpful, polite and professional. The fitters also were polite and professional and did the fitting quickly. Thanks for a very good job

15. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear John, thank you for your helpful feedback and sharing your thoughts on our staff and process from initial sale to installation, Patrick and the fitting team will be delighted with your 5-star rating 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 1/5 tähteä

I won’t be purchasing.

I just had the sales guy come round to give me a quote for new soffits and fascia boards.

After I explained I own the home he asked me 3 times if I needed to check with my partner before making any purchasing decisions. He kept asking like I wasn’t understanding what I was being asked.

It’s 2026. Women can own property without a man. We can also make purchasing decisions without a man like for instance I will not be purchasing from you.

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Crystal Clear-logo

Vastaus yritykseltä Crystal Clear

Dear Aravelle, we're very sorry to read this and it should be investigated as this isn't how our salespeople are trained. So thank you for responding to our request for more information which enables us to look into it and take any required action where necessary. For any concerns in the meantime please do get in touch.
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 3/5 tähteä

happy with the door and fitter BUT…

happy with the door and fitter BUT beware this is a pressurised hard sell. Original price can be droped by nearly half if you hold out and even though i was told i could have 2 sets of keys only received 1 and despite contacting the company 3 times now as advised by one of the gentlemen who said i could have 2 sets the company doesn't want to know. Only a small thing but if they can not keep a small promise it makes me worry about how they respond to a major issue.
Thankyou for the response its more than i got from customer service. I requested 2 sets of keys and was told this was what i would be receiving, after paying over £3000. for a door i would have thought honouring 2 sets of keys was a small thing for your company to do. It is the mistrust caused by the breaking of such a small promise that worries customers.

20. huhtikuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear Sandra, we're sorry this doesn't sound like our usual customer experience and if you'd like to discuss any concerns please do give our customer service a call to help us understand what could have been done better; also regarding keys, each door comes supplied with a set of 3 keys as standard. We apologise for any inconvenience and we're glad you're happy with our fitter Richard and your new door 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

Brilliant

Everything was done very fast and well. They were very professional. Great quality on the items

23. helmikuuta 2026
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Vastaus yritykseltä Crystal Clear

Thank you Alin for your feedback on the experience you've had with Crystal Clear, we're happy to see you've rated our products, service and staff so highly, our fitter Adam and the whole installation team will be delighted with your comments 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 1/5 tähteä

This 'company' not recommended at all

This 'company' not recommended at all. Cold called at my elderly in laws last year, September 2025 ,pressured into paying a deposit they couldn't afford, for windows they didn't need. Cancelled by phone and letter and emails by myself and requesting the deposit back. Assured it would be repaid, still waiting April 2026. It will be going to small claims court which I advised them of and had no response, I would give -1 if I could.

18. syyskuuta 2025
Oma-aloitteinen arvostelu
Crystal Clear-logo

Vastaus yritykseltä Crystal Clear

Dear Chris Thompson, this is disappointing to read as this isn't how the company operates, and not being a customer you also didn't give any information to help us connect what you're saying to any order. So we tried to investigate via an email we sent you through Trustpilot asking for more details, but unfortunately as you didn't reply we've not been able to help.
Regards,
Crystal Clear
www.CrystalClearGlass.co.uk

Saanut 5/5 tähteä

From start to finish,every single…

From start to finish,every single member of staff has been polite,professional and honest.
They did exactly what they said they would,on the day that was agreed and for the price stated.
Absolutely first class.

13. maaliskuuta 2026
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Vastaus yritykseltä Crystal Clear

Dear Nelson, it's great to read your feedback on your order and see why you've rated us so highly, our fitters Steve, Ken and the whole team will be very happy to know that you're a satisfied customer, and if ever you do need anything, please get in touch 😊
Best wishes,
Crystal Clear
www.CrystalClearGlass.co.uk

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