Crowntours Arvostelua 311

Remboursement jamais reçu malgré plusieurs confirmation

J’ai réservé une croisière sur la Seine via Groupon auprès de Crown Tours en février.

La prestation a été annulée par le prestataire, et malgré plusieurs emails de leur part confirmant un remboursement, je n’ai jamais reçu les 30€ à ce jour.

Le service client est difficile à joindre et peu professionnel (appel sans identification, aucune réponse claire).

Je suis actuellement obligée de lancer une procédure auprès de ma banque pour récupérer mon argent.

Expérience très décevante, je ne recommande pas.

This tour was phenomenal! We were blessed to have Ksenia as our guide today as she was so knowledgeable, entertaining and paced the tour so well. We visited the Colosseum and Roman Forum and Palatine Hill. Tour took approx 3 hours. Best 3 hours you could spend!!

It was a very pleasant experience, with lots of historical information. Tara, our guide, managed to convey her passion for the Colosseum through historical details that opened our imagination. Superb, Tara! Congratulations and thank you!

Eugene was fantastic. Very knowledgeable and enthusiastic about the subject. It was a fantastic tour. Well organised and would definitely do it again.

Eugiene was very informative! Very interactive tour!

Eugene was incredible. Very informative and very patient with the group. Answered questions and made it very real. 5/5

Tara is an amazing tour guide. She does her job with so much passion and dedication. Friendly and smiling all the time.

Great guide, and great experience

Our host for the tour was Bianca, she was amazing.

Excellent guide. Interesting information and delivered at right speed so could follow easily. English was clear and answered all questions asked helpfully. Better than expected. 12 in small group helped move through crowds of larger groups

Annalisa was a great tour guide! Very informative and her knowledge about Rome is unbelievable. Would definitely recommend

We spent just over two hours with Tara. A very knowledgeable guide who showed us many interesting sights and painted pictures of how the places were like during their golden Days. She was easy to understand, we went with the English tour.

Perfecto tour María Consuelo fue una maravillosa con mucho conocimiento haciendo del paseo una experiencia inolvidable. Muchas gracias Consuelo!

We did the Colosseum tour with access to the arena and the Roman Forum with Eugene as our guide. Great experience, very informative and an incredible piece of history. Very much enjoyed it.

bianca was so amazing! someone give her a raise immediately. she was so knowledgeable and kind. truly made the experience one of a kind

Bianca is a very professional guide and explained to us all the details on the Colosseum tour! I Totally recommend it!

Excelente tour, visitamos los foros y el Coliseo, nuestra guía Sara estuvo buenisima! Super interesante todo lo que nos contó! Super recomendado

Nuestra guía Sara sabía muchísimo y nos informo un montón, fue espectacular

Bellissima vista ,e molto bravo e molto simpatico la guida Alessandro Palma.

Tour bellissima, guida fantastica Alessandro Palma. 2 ore con due bambine di 7 e 9 anni, non si sono mai annoiate.