Crosby Blinds Arvostelua 

AVOID! We measured carefully for a blackout blind, however it doesn't fit our window. They have checked the blind and have just said it is as it should be and blamed us for not measuring correctly. We are now out of pocket with no blind. Absolutely awful customer service. Can't recommend and will never use again.

Great comms prior, arrived on time, pleasant and respectful, fitted quickly with minimal mess, blinds work great and really change the rooms. I ordered more!

Excellent service once again. All my blinds have been purchased from Crosby Blinds. Jen is ever so helpful and friendly with any questions you may have. Great website, ease of use, swift delivery also. They even help out when you are the whom has made an error on an order. Highly recommended.

From start to finish first class service, Andrew was very helpful with good advice on the three motorised day night blind we have just received. They fit and work perfectly in our new kitchen extension. Would certainly recommend Crosby blinds and will be using them again.

Andrew , thanks for sending me out a new battery pack for my blinds . Now I can take the sheet down from the window :-)

Amazing service as always and thanks for the pad and pens

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I've now had two blinds from Crosby Blinds, both 25mm, brushed metal made by Luxaflex. They are very easy to hang and made to a high standard. The first blind was perfect. Sadly there was a fault in the second as it hung 1 cm long on one side that the other. This is where Crosby were really helpful. They contacted Luxaflex and a new, replacement blind arrived this morning. I would not hesitate to use Crosby Blinds again. They offer keen prices and, as I've discovered to my delight, an excellent after-sales service.

Great service. Andrew's responses to email were super quick, and the blinds arrrived quickly and are great. (Luxaflex TruFit)

Just had the front of my house fitted with Venetian blinds. I’m am thrilled with them. Great quality look amazing and the service is excellent. Lovely people who have done a fantastic job. Well done Crosby Blinds.

I ordered an oral Kiely Roman blind amd it arrived just after Christmas and is fabulous lovely quality and a great mechanism so we have now ordered another one

Great service from Crosby blinds. Advice was given on the phone as to suitability on different materials ( re heat retention) as we were ordering 3 different colours to go together in a striped pattern. How to order the blind and how to measure could not have been clearer and swatches of material were offered. Even when the rail was damaged in transit, a replacement was provided very quickly and Crosby blinds telephone service was excellent. I would certainly use this company again and for the material we picked , they were definitely the most competitive price on a 5m run. Blinds look great and spare slats were also provided.

Absolutely first class from start to finish. Helped me order what I required fo a large sliding door. Arrived quicker than expected, had a slight problem with one was quickly replaced. Nothing was too much trouble. Highly recommend and will definitely use again.

We are very pleased with out new blinds from Crosby Blinds, prompt, perfessional team and they worked quickly doing the job, can't fault them

Had two blinds for my front room. Absolutely love them. Ordered wrong fittings and they sent me the right ones within two days .No charge. Would recommend this company and if I need anymore blinds I will definitely be buying them from Crosby blinds.

The team at Crosby offer a brilliant service with genuine delivery dates and all the help you could need if fitting yourself. Any problems are sorted immediately. Fabulous - thank you!

This is the first time I’ve used Crosby Blinds. I bought blinds for every room. I’m extremely pleased with the wide selection on offer, advice given while choosing, timescale for manufacture & fitting, and the overall service. On the basis of my experience I would definitely recommend Crosby Blinds, and, would use again, when the time comes.

Very impressed with this company. Very prompt, professional and worked quickly. Blinds look great & good quality. Definitely recommend!

They have very bad after sales service. They can not supply spare parts.

I need to edit my review.

"Child Safety" argument is not an acceptable argument because there is no child in the house.

On the other hand:
The product we are talking about is the Silhouette Blind. My house is totally full of Silhouette Blinds. The ones I have in my house, they all have longer control cords. How come?

In the past I sold many Silhouette Blinds from my shop. Never had such "cord" issue. Where "child safety" was always existing.

It's clear "Crosby Blinds" can not give 2 cords because they have to buy one pack ( 50 pcs) of cords for 2 cords. They don't want to carry the stock.

So it's clear they can not supply spare parts. They hide behind the "child safety" argument.

Another edit:
The blinds has 120 cm of cord. I asked 150 cm of cord. Is this 30 cm makes problemes? This is getting ridiculous.

Another edit:
Child safety is a system where the cord is one of the elements. There are other parts to built "child safety". If a house doesn't need a "child safety" you can not impose it.

The cord is available in various lenghts at Amazon as well as on other online shops. If this was the issue they wouldn't sell the cord separately.

The readers of this topic now have enough opinion about the company and about the salesperson after such attitude against a client.

Last word: I have colleagues at Luxaflex Netherland. I've contacted them, they will send me two cords of the requested lenght.

Stubborn salesperson is the worst salesperson.

This is the first time we have used Crosby Blinds and we have been very impressed with the product and service.
They are very knowledgeable and professional and their after sales care is very good too.
Would highly recommend.

Excellent service once again. I have replaced my old roller blinds at home and was given great advice from andrew &the team even when picking the correct colour of blinds. Very professional and happy with the product. I would highly recommend Crosby blinds.Great service