I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Just called to change the boat over on my policy.The call handler that dealt with my enquiry very quickly and professionally.Many thanks for your continued support
Yritys on vastannut
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Näytä lisää
Yritys on vastannut
After filling in long complicated insurance forms only to give up I found craft insure I gave the value of my boat and a few details and was provided with a good value price no long complicated forms... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä CraftInsure
Yrityksen kirjoittama
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Yhteystiedot
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Yhdistynyt kuningaskunta
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Craftinsure made insuring our new boat…
Craftinsure made insuring our new boat so very easy. Highly recommended
6. marraskuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very smooth transaction. Reasonable price.
Wanted to cancel one boat insurance and add another. Very helpful agent. Smooth transaction.
29. lokakuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
First time insurer of a narrowboat
First time insurer of a narrowboat. A simple, easy to follow process that saw me insured in a short space of time. Thank you.
28. lokakuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Here is an example of a first class…
Here is an example of a first class online user experience. Plus, excellent value cover for my K1.
26. lokakuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Quick and easy to set up ,done in a few…
Quick and easy to set up ,done in a few minutes.
18. lokakuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Extremely easy to deal with online
Extremely easy to deal with online, excellent website and descriptions of different boats extremely clear.
10. lokakuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I only wanted to insure my boat but…
I only wanted to insure my boat but your company Ripe kept sending me threatening e mails asking me to sign a credit agreement. I do not want any credit
30. syyskuuta 2025
Vastaus yritykseltä CraftInsure
Hi Mr Hankins
I can see that when you purchased the policy online you selected to pay via monthly instalments using the credit provider Premium Credit.
If you wish to not pay using this method please do contact us and we can take the payment in full for you.
Kind Regards
My first boat insurance.So easy to deal with.
Got my first boat insurance with Craftinsure.So easy to deal with.
30. elokuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Wanted boat insurance
Wanted boat insurance, these guys provided it well priced and quickly without any faffing about. Can't fault them.
24. syyskuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great quote and straight forward app.
11. syyskuuta 2025
Vastaus yritykseltä CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Very poor customer service
I would have liked to get more notice that the account was being suspended - one email that I missed as I was on holiday and not checking emails. when I contacted you there was no help just that I had to get a new quote - no price match to my old policy and no negotiating - I felt like there was absolutely NO customer service, empathy or care
I have gone with another insurer. It’s cheaper and included river rescue so I won’t be back to you
Very upset with the way I was dealt with. And will share this around the boating community
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CraftInsure
Hey Claire, we really appreciate you taking the time to leave a review and feed this back to us!
I can confirm that you initially sent us an email on the 08/09/2025 and we responded the same day to inform you that the policy had been cancelled due to non-payment.
You were informed via email that whenever a payment fails, for the 7 days following the failed payment we will attempt to recollect it and we also send out an email to notify you of this but I do understand that you may of been on holiday during this period but this is not something we would of been aware of as a company.
As payment was still not successful after the 7 days, the policy was therefore cancelled which we informed you of and once this has been actioned, we cannot reinstate this so that is why there would have been no negotiating/price match as this is not possible for a new quote.
I do apologise that this has made you feel the way that you have but I am glad that you now have cover in place.
If you require any further assistance with anything else, please email us at customersupport@craftinsure.com and we can assist you further with this or anything else.
Kind regards,
Teigan
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple and easy to navigate website…
Simple and easy to navigate website with a fast and foolproof quoting tool.
Instant cover made the process smooth and efficient from the outset.
3. syyskuuta 2025
Vastaus yritykseltä CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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