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CozyFurnitureDirect Arvostelua 

10
•
TrustScore 4/5 tähteä

3,9

Huonekaluliike
Kirjoita arvosteluSiirry verkkosivulle
Kirjoita arvostelu

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Yrityksen tiedot

  1. Huonekaluliike
  2. ja myös
  3. Puutarhakalusteet
  4. Toimistokalusteet
  5. Ulkokalusteet

Yrityksen kirjoittama

Cozy Furniture Direct is one of the UK’s leading online furniture retailers, dedicated to bringing style, comfort, and quality to homes across the nation. With a wide range of over 10,000+ products, we supply everything from modern living room sets to bedroom, dining, and office furniture. Based in the UK, we offer Mainland UK delivery, including England, Wales, and selected areas of Scotland, competitive prices, and trusted customer support. Whether you’re furnishing a new home or upgrading your space, Cozy Furniture Direct makes it easy to shop premium furniture online with confidence.

Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

10 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(10)

10 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu

Teemme arvostelujen tarkistuksia

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää
Saanut 4/5 tähteä

Good

I’ll be honest I was a little sceptical about ordering from here but the service is actually very good, constant communication and was very helpful and respectful. Even the product was good quality and did not take too long to deliver.

15. lokakuuta 2026
Oma-aloitteinen arvostelu
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Keegan,

Thank you so much for your lovely review and for giving Cozy Furniture Direct a chance! We completely understand your initial hesitation, and we're delighted that our service and communication helped provide you with a positive experience.

It's wonderful to hear that you found our team helpful and respectful, that your furniture was of good quality, and that delivery was completed within a reasonable timeframe.

Building trust with our customers is very important to us, so your feedback genuinely means a lot to our team.

Thank you once again for choosing Cozy Furniture Direct. We truly appreciate your support and look forward to serving you again in the future!

Saanut 4/5 tähteä

The product is really good once built.

The product is really good once built. It just took longer than expected to build as I struggled with the instructions

15. elokuuta 2026
Oma-aloitteinen arvostelu
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Michael,

Thank you for taking the time to share your feedback! We're pleased to hear that you're happy with the product once assembled.

We appreciate your comments regarding the assembly instructions and understand that unclear guidance can make the process take longer than expected. Your feedback is valuable to us, and we'll take it into consideration as we continue working to improve our customers' experience.

Thank you once again for choosing Cozy Furniture Direct. We hope you enjoy your new furniture, and we look forward to serving you again in the future!

Saanut 5/5 tähteä

Tv cabinet.…

The furniture arrived on time and was exactly as described. It is well made and sturdy. Easy to put together and an attractive appearance. Just what I was looking for at a good price. Very pleased.

20. elokuuta 2026
Oma-aloitteinen arvostelu
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Steve,

Thank you very much for your wonderful 5-star review! We're delighted to hear that you're pleased with your TV cabinet and that it arrived on time, just as described.

It's great to know that you found it well-made, sturdy, easy to assemble, and good value for money. We always aim to offer quality furniture that combines style, practicality, and affordability.

Thank you once again for choosing Cozy Furniture Direct and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!

Saanut 5/5 tähteä

Smooth process

14. lokakuuta 2026
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Dear Customer,

Thank you very much for taking the time to leave us a wonderful 5-star review!

We're delighted to hear that you had a smooth experience with Cozy Furniture Direct. Providing our customers with a straightforward and reliable shopping experience is very important to us, and your feedback means a great deal to our team.

Thank you once again for choosing Cozy Furniture Direct and for sharing your experience. We truly appreciate your support and look forward to serving you again in the future!

Saanut 4/5 tähteä

Overall the quality of product was very…

Overall the quality of product was very good, only issue was the instructions need ot be clearer in the pictures, also would be use if parts had numbers on them to identify which related to the numbers on the instructions.

17. syyskuuta 2026
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Harry,

Thank you very much for taking the time to leave us your feedback. We’re delighted to hear that you’re very happy with the overall quality of the product.

We also really appreciate you highlighting the issue with the assembly instructions. We understand how clearer pictures and better identification of the parts can make the assembly process much easier.

We’ll send the part list/instructions to you again so you have a clear reference for identifying the different parts and matching them with the numbers in the instructions.

Thank you again for your valuable feedback, Harry. It’s genuinely helpful to us as we continue working to improve our customers’ experience.

We hope you enjoy your furniture, and we look forward to serving you again in the future!

Saanut 1/5 tähteä

Awful

Awful, Terri le product

1. syyskuuta 2026
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Tomasz,

We’re sorry to hear that you were unhappy with your purchase and that your experience did not meet your expectations.

We’d really appreciate the opportunity to understand what went wrong and see how we can assist. As your review doesn’t include any details about the issue, please contact our customer support team on support@cozyfurnituredirect.co.uk with your order details so we can look into this for you and work towards resolving any concerns.

Customer satisfaction is very important to us, and we would genuinely like to understand what happened.

Saanut 5/5 tähteä

Table and chairs

I ordered a dining table. Very nice quality , quick easy and careful delivery service.

6. toukokuuta 2026
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Anna,

Thank you for your fantastic 5-star review! We’re so pleased to hear that you’re happy with your dining table and that you were satisfied with the quality and delivery service.

Providing carefully handled deliveries and quality furniture is very important to us, so your kind feedback is truly appreciated.

We hope you enjoy your new furniture for years to come and look forward to serving you again in the future!

Saanut 5/5 tähteä

Excellent sofa bed quality...

I recently ordered this grey L-shape sofa bed and had a really good experience. Delivery was on time, the sofa arrived well-packaged and the quality exceeded my expectations for the price. The fabric feels soft, the frame feels sturdy and the design looks modern and stylish in my living room. The storage section is very useful and the sofa bed and perfect for guests staying over. Overall, very good value for money. I’d happily order again from Cozy Furniture Direct.

11. toukokuuta 2026
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Neha,

Thank you for taking the time to leave such a lovely 5-star review! We’re thrilled to hear that you’re happy with your grey L-shape sofa bed and that it has been a great addition to your living room.

It’s wonderful to know that the delivery, packaging, comfort, storage functionality, and overall quality all met your expectations. We always aim to provide furniture that combines style, practicality, and value, so your feedback truly means a lot to our team.

We really appreciate your support and look forward to serving you again in the future!

Saanut 5/5 tähteä

Excellent service...

I recently placed an order for a high gloss chest of drawers and had a great experience. Delivery was on time, the item arrived well-packaged, and the quality exceeded expectations for the price. The finish looks modern and premium, and the drawers feel sturdy and smooth to use. Overall, very good value for money - I’d happily order again.

3. marraskuuta 2025
CozyFurnitureDirect-logo

Vastaus yritykseltä CozyFurnitureDirect

Hi Joyal,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience with your recent order and that the chest of drawers met your expectations in terms of quality, finish, and durability.

It’s especially great to know that the delivery, packaging, and overall value stood out to you - we work hard to ensure every part of the experience is smooth and reliable.

Your feedback truly means a lot to us, and we look forward to serving you again in the future!

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