Firstly im a big fan of Coyote Jocks, and bought plenty from them but the delivery times for this company seems to be getting worse. I bought something 2 weeks ago 26th Aug, The delivery day is suppos... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It seemed unfair to reject a return for a bodysuit when it was clearly an exchange for a different size. Because there was no leniency, sadly I will no longer purchase things from this brand again.... Näytä lisää
Yritys on vastannut
My favourite jock strap brand. Ordered direct from them and good website and delivery. For me they are a really good fit and really comfortable. The Varsity model looks great.
Return system was super easy…I ordered the core tank in my usual tank size..designer or otherwise medium usually fit snatched but not tight…THIS ONE THO….SIZE UP probably 2 sizes…I Returned the medium... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Coyote Jocks, founded in 2018 in Toronto, specializes in men's underwear, swimwear and athletic wear for the LGBTQ+ audience.
Yhteystiedot
Toronto, Kanada
- hello@coyotejocks.com
- coyotejocks.com
3,4
Keskitasoinen
67 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My favourite jock strap brand
My favourite jock strap brand. Ordered direct from them and good website and delivery. For me they are a really good fit and really comfortable. The Varsity model looks great.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Firstly im a big fan of Coyote Jocks
Firstly im a big fan of Coyote Jocks, and bought plenty from them but the delivery times for this company seems to be getting worse. I bought something 2 weeks ago 26th Aug, The delivery day is supposed to be today the 8th Sep, according to tracking the package hasnt even been picked up yet, so who knows when ill see it.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
It seemed unfair to reject a return for…
It seemed unfair to reject a return for a bodysuit when it was clearly an exchange for a different size. Because there was no leniency, sadly I will no longer purchase things from this brand again.
18. elokuuta 2026
Vastaus yritykseltä Coyote Jocks
We’re sorry this experience left you feeling disappointed. For hygiene reasons, bodysuits are considered personal items and are not eligible for return or exchange, including for a different size. We understand that sizing can be difficult when shopping online, and we hope to earn your business again in the future.
Scheme-y and fishy
I reached out to customer service in good faith, expecting a reasonable resolution to a quality issue with my order. Instead of addressing the issue, they offered 15% off a future purchase as a supposed “gesture of goodwill”—which, in practice, requires me to spend more money with the company to receive any remedy at all.
A genuine gesture of goodwill would have been applying the 15% adjustment to the order in question and making a reasonable effort to resolve the quality concern. Customer service should be about resolving problems, not leveraging a complaint into another sale. The entire experience felt disingenuous and has left me with very little confidence in the company.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Coyote Jocks
We understand why a discount on a future purchase did not feel like a satisfactory resolution to the concern with your order. It was intended as a gesture of goodwill, not an attempt to turn your complaint into another purchase. We appreciate the feedback and will use it to improve how we handle and communicate quality concerns.
Positive and prompt reply to a minor…
Positive and prompt reply to a minor issue.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Perfect fit
It was well-made, fit perfectly, and I felt so confident wearing it to a music festival.
18. heinäkuuta 2026
The sizes were inconsistent and quality…
The sizes were inconsistent and quality did not match price unfortunately. Got sucked into the gimmick of hiring instagram boys to promote a product that isn’t all that well made :(
18. heinäkuuta 2026
Good service and product!!
The underwear I wanted are out of stock a lot so I had to wait a while! When I ordered shipping was quick, size chart is pretty spot on and they feel great!!
18. heinäkuuta 2026
ZERO EXCHANGES / RETURNS
The company won't do any exchanges - be very careful: I used the size chart to order the size I felt would be best - every company is a bit different with sizing. The item arrived (Medium) and it was super small. I did not remove any tags. I asked to do an exchange for a larger size and they told me they don't do any exchanges or returns. That is very poor customer service. I don't want my money back. I want an item that fits. Now I can't get a refund OR even use the item.
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Great product and quality
Great product and quality! Support is excellent, quick, everything is amazing
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
The fabric incredibly well made and the…
The fabric incredibly well made and the service on point and I really recommend this brand
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Amazing brand l
Amazing brand l, good quality nice price
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
The order arrived 2 weeks late
The order arrived 2 weeks late. I couldn't use the items on my holidays because it arrived very late and I asked for a return of the items and a refund, but they only offered a discount for the next order. Do not trust this company. Orders always arrive late. I have bought twice but I won't buy there anymore.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Coyote Jocks
Jon, thank you for taking the time to share your feedback. We understand how frustrating international shipping delays can be. Delivery to Spain may take up to 14 business days due to international transit and customs processing, and we work to communicate these timelines as clearly as possible.
That said, we value your business and have issued a full refund for your order. We’re sorry this experience fell short of expectations and hope we have the opportunity to serve you again in the future.
First time buyers beware
I ordered from the company a few days ago and had a pretty good experience originally with their customer service. I had accidentally ordered a small and meant to get a medium and I emailed them and they quickly responded, but I eventually got to try them on. I ordered five pairs to get the bundle deal but I did not like the fit so I did not open all of the pairs I ordered. I assumed I could return the unopened pairs but apparently even unopened underwear cannot be returned. I think that the return policy is intentionally misleading. I admit I was stupid I just glanced at it. I liked the quality but I’m very uniquely shaped so the fit is off. Beware first time buyers.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Coyote Jocks
Hello, Thomas. Thank you for providing your feedback on your recent order. We understand how frustrating this can be and would like to look into this for you further. Please email us at hello@coyotejocks.com so our Customer Service team can help. -Colin
they forgot to ship my order
they forgot to ship my order. i had to email them after 10 days because i never got any shipping conformation. they could've apologized and offered a shipping upgrade or a discount for a future purchase but i got nothing.
17. kesäkuuta 2026
Vastaus yritykseltä Coyote Jocks
Hello, Michael. Thank you for reaching out to us. This is not the experience we strive to provide and would like to look into this further. Please email us at hello@coyotejocks.com so our Customer Service team can offer further assistance. -Colin
Great Customer Service
Had an issue with my order going missing. The team at Coyote Jocks were really helpful and worked to resolve quickly and keeping my experience at the centre!
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Great experience every time
I’ve ordered a few times and honestly have no notes! The quality is great and whenever I reach out with questions on sizing/fit, they’re really helpful. The speedos are my current obsession. Big fan!
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
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