Counselling Directory Arvostelua 

560
•
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

In a world of Ai this company are doing little to survive. Meanwhile their positioning on SERPs is slipping. The amount they spend on Google Ads is poor in comparison to other directories.

Yritys on vastannut

Saanut 5/5 tähteä

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Näytä lisää

Saanut 5/5 tähteä

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Näytä lisää

Saanut 5/5 tähteä

Traffic to my directory entry had dropped so Lucy reviewed my complete profile and gave me friendly and helpful feedback on the phone which I preferred rather than by email. She was constructive and... Näytä lisää

Yrityksen tiedot

  1. Mielenterveyshuolto

Yrityksen kirjoittama

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

560 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(560)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I have used counselling Directory from…

I have used counselling Directory from its early beginnings, I have watched it grow as it has helped me too. Most people stop subscribing to a platform after a while, I have never looked back and would not want to always be part of this ever growing resource and help. Always friendly and quickly responsive. I don’t have a negative thing to say! Keep up the excellent work you have a great team! My experience with Cloe today in particular was so incredibly helpful. Thank you!

8. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Counselling Directory has supported me…

Counselling Directory has supported me to develop my private practice. It's much more than 'just' a directory, there are lots and lots of other benefits too. I've really enjoyed being part of the private Facebook community and writing articles for the website. A specific highlight for me has also been being offered opportunities to comment for counselling-related topics in well known publications. This has been really enjoyable, and it's helped me to develop my PR and marketing skills.

5. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It’s worth a call to the team at Counselling Directory - they make practice promotion feel do-able!

I’ve been in practice for 3 months, and signed up with Counselling Directory, but hadn’t made the most of it. I called for advice about how best to promote my practice, and what resources Counselling Directory offered.

It was such a helpful conversation, and I felt supported and positive. There is a lot of support available and the site is easy to navigate once you know what to look for. I’d say it’s definitely worth a call to the team - to find out how much help there actually is for talking therapists with promotion & peer support.

4. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Intelligent

Intelligent, empathetic, patient and insightful. Michael helped me on a journey of self-awareness and helped through reviewing various techniques and insightful questions how to understand where I've been, where I was and has helped me have the tools and confidence for re-building my life and self esteem.

3. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The Counselling Directory is inviting…

The Counselling Directory is inviting and easy to navigate. It can often be a hard step to admit we need help and finding the directory makes it easy to search for therapists from the privacy of your own home. It is easy to get in touch with individual health professionals, find out more about their background and the work they offer by being directed to the therapists personal websites. Contacting counsellors/therapists is simple as each individual entry allows you to get in touch with your chosen practitioner. It's simple and quick.

30. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very helpful and responsive

Very helpful and responsive. They answered any questions I had straight away.
The application and setting up my profile was straightforward.
The other services offered are great.

6. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ignored

After taking steps to make contact I have had no response

30. marraskuuta 2023
Oma-aloitteinen arvostelu
Counselling Directory-logo

Vastaus yritykseltä Counselling Directory

Hello,

We are sorry to hear that you received no response from your chosen therapist. We understand the time and emotional labour it can take to reach out for support.

While we do not manage therapists' schedules ourselves, we do encourage all those listed with us to update their availability regularly and ensure all enquiries are responded to. Unfortunately, due to many reasons, some enquiries can go unanswered.

Please know that we are doing all we can to review this process and ensure that the people using our website can connect with the support they seek without obstacles or disappointment.

Many thanks,
Ellen

Saanut 1/5 tähteä

Appalling

Appalling. After contacting 3 councillors, not one of them replied .

9. marraskuuta 2023
Oma-aloitteinen arvostelu
Counselling Directory-logo

Vastaus yritykseltä Counselling Directory

Hi Belinda,

We're so sorry to hear that you didn't receive a response from your chosen counsellors.

While we don't directly manage our members' schedules, we do encourage all therapists listed with us to ensure their availability details are up to date and that where possible, they respond to all enquiries. Unfortunately, there are instances where this isn't the case.

We take this feedback very seriously and will be taking this into consideration as to how to further develop and enhance our service.

Many thanks, Belinda.

Ellen

Saanut 5/5 tähteä

An exceptional membership with supporting team behind every professional

A huge heartfelt thank you to everyone at the Counselling Directory team for the help and support they've given to me for my therapy business over the past number of weeks. After working on so many press requests and publishing articles for Counselling Directory, I have become more confident with writing about therapy content which includes recently publishing on my own blog for my website. This has helped me a lot and I am now getting more client work from my Counselling Directory profile! Being with the Counselling Directory means more than just a profile listing on an established therapy website. They really do care about what I do. I really appreciate the level of support the Counselling Directory team have provided to me and I would recommend them to anyone considering to use them for their business too :-).

30. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Room for trustpilot improvement

I didn't care for trustpilot's presumption that reviewers' experiences would be "great" and its interest only in what companies are doing well. Since the company in question is English perhaps the questioner should learn to accept English spelling.

As for my experience with Counselling Directory itself, apart from their site's rejection of non-UK phone numbers the experience was exemplary from start to finish. It even responded promptly to those whose evaluation was unfavourable.

28. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Emailed twice with no reply to either.

22. lokakuuta 2023
Oma-aloitteinen arvostelu
Counselling Directory-logo

Vastaus yritykseltä Counselling Directory

Hi Charlotte,

We're sorry you didn't receive a response from your chosen therapist. We encourage our members to regularly update their profile status and availability information, however, there are circumstances which may cause a delay.

Please know that we record all feedback and will continually use this in our efforts to enhance the user experience.

Thank you,
Ellen

Saanut 1/5 tähteä

Not received a reply 🥲

25. lokakuuta 2023
Oma-aloitteinen arvostelu
Counselling Directory-logo

Vastaus yritykseltä Counselling Directory

Hi Sally,

We're sorry you didn't receive a response from your chosen therapist. We encourage our members to regularly update their profile status and availability information, however, there are circumstances which may cause a delay.

Please know that we record all feedback and will continually use this in our efforts to enhance the user experience.

Thank you,
Ellen

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