Cosy Club Arvostelua 

Went to the Manchester one near Arndale Centre. Incredibly slow service. Lots of staff - very few knew what they were doing. Sat 15 minutes at a dirty table waiting for menus. Asked a member of staff who eventually brought some. Asked to order - said he would send someone- another 5 minutes- no one. Heard another table said it took 45 minutes for their food. Got up and left. Went to Pizza Express nearby and served in minutes.

After attending Jack Whitehall we decided to go to a bar to have a drink. We thought the cosy club had a nice atmosphere so we went there (which he now regret!)

We ordered 3 Irish coffees and a cocktail. The guy looked far Impressed that he had to make coffees, with our members of staff laughing at him. The coffees came, and were below satisfactory, with the cream and coffee mixed together . I might aswell had a latte. We asked what had happened to the coffees. He was Ellie’s ‘yeah, they went wrong. We have ran out of cream and couldn’t make another one’. He said ‘do you want a refund.’ We said ‘yes please.’ He gave us the refund and took the drinks back.

I went to the bar to order another round of drinks. I was met by a non English guy, slim build, short dark hair, approx aged late 20’s. Unfortunately, I didn’t get his name. He said ‘are you sat at that table.’ I said ‘yeah.’ He replied, to my astonishment, ‘we have decided we are not going to serve you because it took us 15 mins to make the Irish coffees.’ Then he just carried on serving other customers. Not sure if he was the manager or not!

I think this is totally out of order as we received a product that was of poor quality. We were not rude and just wanted a nice drink. This has left a sour note at the end of, what was an enjoyable evening. We will not be returning!

Cheltenham one - Delicious food at great prices for what you get! The staff are always lovely and there is plenty of comfy seating.

Gf Breakfast at Harrogate
A lovely, well cooked breakfast, friendly staff and a delicious morning cooler.
An excellent start to the day

Cosy Club Gunwharf Portsmouth.
£16.95 Sesame Salmon, what a total rip off... it was a slice of salmon about half an inch thick plopped on top of 2 table spoons of noodles. It was a starter size.... worth about £8.
My daughter had tomato tart, again a main course but starter size, the tart was something you'd make with your 3 year old child, pre made pastry circle with tomatoes on top, served with a watercress salad ( a sprig ) and chips. When asked how the food was we told our server that the food tasted ok but it is seriously undersized and over priced, and he did not disagree.
The place is lovely and service good but I will not re-visit as you get better food for less money even in expensive places like Loch Fin or Cafe Rouge.

Lovely location and atmosphere, but service was really poor.
I ordered a coffee and dessert at the bar. The Latte was bought to the table but I was told that there was a 20 minute wait for the dessert. After about 40 minutes, I asked a member of staff if it would take much longer only we needed to leave soon. I was quizzed about when I ordered and told there was no order for my table. I pointed out I was drinking the latte and that the bill had come to around £11 so they must have put it through. She then said the dessert was priced at £15 so I couldn’t have ordered. I had to show her the menu which stated it was £7.95.
I politely asked for a refund as we needed to leave. She then went through the computer looking for the order. She eventually came to the table abruptly with a card reader to issue the refund. No apology, and acted like she was doing me a favour. It was bizarre behaviour, very rude and unprofessional. I looked for the lady who had served me initially at the bar, but she had finished and gone home 30 minutes earlier.
I usually go to the town centre Cosy Club and have had excellent service from them. Cardiff Bay however was really disappointing.

Enjoyed a bank holiday lunch and drinks here. Just showed up, very friendly and accommodating staff. Explained there was a little wait time but ensured we were served drinks and able to wait until a table was free for food. Staff kept us up to date on the wait time and we were seated pretty quickly.

Service was good, staff polite and professional. Clean environment, good atmosphere and the food was very good too.

Seems to be a lot of variation depending on locations, but the Coventry city centre location was great.

Went to cozy club Mk with my family
The staff were unprofessional and slow I waited 1hr 40mins for food to arrive. When it came I refused it and left the restaurant.
Do your self a favour and go elsewhere.

Cosy club Ipswich, has a great selection of breakfast choices and the food itself was amazing. We were served by a lady called Paula and it made the experience that much better, she was great couldn’t fault her!

Having booked for 4 bottomless brunches we started well and the first glass of fizz arrived within a minute of sitting down. Sadly the food didn’t arrive until over 1hr 20 later. Unsurprisingly with no food by this point we were disappointed but nothing prepared us for being shushed by a member of staff when we waved to a friend. The young woman we had as a waiter was fabulous but the rudeness of the male staff when dealing with 4 tipsy middle aged women was unbelievable. You advertise a bottomless brunch, don’t serve food for well over an hour due to allowing more customers that you have kitchen staff to cope with and then you minimize 4 women who were giggling and minding their own business???? A ruined day due to your manager and his sidekick. I used to like CC but we won’t be back.

Great meal, great atmosphere and brilliant friendly efficient service by Chloe who was excellent.

Excellent visit.
Relaxed, good food, reasonably priced.
All the staff were friendly and our server Faith was polite and helpful.

Lunch in Plymouth today! Was a great atmosphere everyone was so friendly! Food was great and loved my cheeky cocktail

Booked for a Sunday brunch. Everything was cold although not surprisingly as it took 3/4 hour to arrive. Clearly say about for sometime.

Dilemma - have another one cooked and wait another 45 mins or leave and get on with my life and not miss my Apple appointment.

Went on an old girls do(in our 70s) in Nottingham. One member required a large print menu which they didn’t have and the waiter said we often get asked for that! We waited 45 minutes from our booking time before the food arrived. The food was neither good nor interesting. The sea bass was supposed to be with noodles but came with spaghetti! 4 of us shared a bottle of Villa Maria and were shocked when we got the bill to see it was £36! Admittedly we should have checked before ordering. As our party was 8 the bill said a 10% tip was expected. I for one won’t return. This is my personal view. I cannot speak for all in the party.

I had a great time coming down for Socialise Salisburys event at the cosy club! Unfortunately I forgot my phone and ended up super early chatting with the barstaff, I found everyone incredibly kind and helpful! The atmosphere was fantastic and the bar staff seem to have been chosen purely because they are attractive and charismatic.
I was also complimented on my clothes by several of the bartenders, everyone made me feel really welcome when I was sat there alone for so long

Lovely atmosphere, lovely staff but Xmas menu lunch time. Two or three courses. Went with 6 friends. Because we chose two courses we all had to have either the starters or all had to have desserts. I have food intolerances so wanted dessert. However others wanted starters so I was forced into the starter. Where's the freedom of choice here. Won't be going again

I used to like this restaurant. The food is never substantial but quite interesting and quirky. However, the visit on 7th December was very disappointing. The service was very slow, even though the place was nearly empty. Half the menu was unavailable - all the chicken dishes, and the one pork meal. I chose the lamb, which was nice but a very small portion. I had asked for cider as usual but they no longer serve draft cider. I had the lemon posset which was lovely as it always is, but I also ordered a chocolate orange negroni. It was awful. The "orange" was a slice of dried up orange which had no juice to flavour the drink, and I couldn't detect any chocolate at all. The drink was supposed to come with a "treat", but it didn't. I asked the waiter about it, and he'd no idea what the treat was. After enquiring, he told me it was a chocolate orange, but they didn't have any. The latte and mocha were good, but all-in-all it was a very disappointing visit.

The risotto was minimal and poor. I could not detect Arborio rice or any rice. It was brown porridge consistency. Embarrassing for the ‘chef’ NO star rating for my food. Avoid the Risotto.
New and tidy establishment. Excellent waiter.

Just spoke to someone at the Norwich Cosy Club as numbers for our planned Christmas meal have increased. He went above and beyond to accommodate us despite it being a busy and booked evening. He was very polite and I felt well taken-care-of. Thank you, Cosy Club Norwich!