Working with this company has been an excellent and satisfying experience. While sitting under our Cool Cabana at the Jersey Shore, a heavy wind lifted one of the sand-filled aprons and whipped around... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were missing some parts from a cool cabana we inherited but had no information as to what version our product was. Sent an email and within 24 hours (on a weekend!!) we had a reply with the infor... Näytä lisää
Coolcabanas are fantastic! The cabanas are easy to put up and takedown. The cabana stays in place when windy and provides ample shade to accommodate several people. We recently needed a replacement... Näytä lisää
I had an issue with a cabana and Will from Cool Cananas assisted me. He maintained contact with me for 2 weeks by email back and forth until he resolved my issue. He was polite , professional, per... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
CoolCabanas open to 8’x8’ (2.4x2.4m), fold to a compact 38” (98cm), smaller versions fold to just 33” (82cm) and open to 6'6". Light and Easy for 1 person to use CoolCabanas patented fold and timeless design allows cooling breeze to flow and not blow a...
Yhteystiedot
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered online with the Black Friday…
Ordered online with the Black Friday sales and received a great discount. I bundled my purchase of a cabana with the beach mat and the bundled price was even cheaper again. At the checkout I was charged for the two items individually rather than the bundle special price and upon emailing customer service of the mistake they had refunded the difference and the money was back in my account same day. Great prompt customer service especially during a day that would have been very, very busy with sales and requests. Thanks guys, you're doing a fantastic job.
Had a few questions
Had a few questions regarding the difference between the Cabana’s and was answered immediately. Great customer service!! I’ve owned one for years and it’s still like brand new.
Outstanding product AND customer service!
My son and family had one of the Cool Cabana tents so I already knew how fabulous the product was. Their customer service is also 5 star. I needed help to purchase 1 tent and send to MA and a 2nd one to send to Tampa (50% off) which was their summer sale. I emailed the company and within 30 minutes had instructions on how to make this happen. Outstanding service!
Fastest customer service ever
Fastest customer service ever! Had to email to amend the delivery address and that was done whilst I was sleeping! Thank you Will, I’m looking forward to receiving my Coolcabana.
Customer Satisfaction
Can not speak more highly of this customer service I received from Cool Cabanas. All it took was one simple email for the company to rectify an issue. The prompt response, and willingness to accommodate my need was a top notch. This company truly stands behind their products. We have a cabana that is now 5 years old, and still functions and looks brand new. We just ordered a second cabana due to our growing family. Highly recommend Cool Cabanas!
Great product and fabulous customer…
Great product and fabulous customer service. I ordered the wrong size. Within 20 minutes the problem was resolved!
New carrying case
When the straps on the carrying case broke, I simply asked how to purchase a new one. Not only did they reply quickly with instructions, they reimbursed me the price of the new one. Great customer service. By the way the beach was full of cool cabanas. Everyone sure seems to enjoy their product
Great customer service
We’ve had a coolcabana for years, and just received the most awesome service when upgrading to a new one. Thanks Will!
Coolcobanas are a 5 star product
Coolcobanas are a 5 star product.
Such a good idea and easy to use.
But their customer service is even better.
Quick to reply even quick to sort out any issues.
Highly recommend.
Exceptional customer service and…
Exceptional customer service and support. We had a problem with our Cool Cabana. The rivets gave out on b the center pole. Will was very helpful and knew. He helped resolve the problem. This is our third cabana and we couldn’t be happier with them. Our son and his wife are in the process of making a purchase
. We live in Florida and visit the beach’s frequently and shade is a necessity
Great and prompt customer service.
Great and prompt customer service.
Prompt service
I had an issue with my address and they promptly rectified and replied to my email within 24 hours, amazing service
Customer service is top notch!
I have enjoyed our large cool cabana for over a year now. The ease in getting it set up and taking it down is remarkable. Recently, I noticed that the red arrow on the middle pole, that indicates how far down in the sand to drive the pole, had worn away. I contacted customer service and they told me to order a new pole and send them my order number and they would reimburse me. I received my refund immediately after ordering and a couple days later received my new middle pole. Customer service was absolutely stellar. I couldn’t be more pleased.
Excellent product
Excellent product, and great customer service
Top notch service without a doubt!
Top notch service without a doubt!
I reported an arm that had broken in a cabana that I bought last year, they replaced it immediately without question.
So impressed with this level of service from CoolCabanas, which is sadly lacking with other companies these days. Thank you!
We love our cool cabana so much that we…
We love our cool cabana so much that we ordered a second one for larger groups.
Their customer service is excellent with very quick response to questions
CoolCabana customer service rocks!
I had purchased a Coolcabana red label right before the Labor Day buy one get one half off sale and once I reached out, they were more than willing to offer the sale to me. Absolutely love our Coolcabana and it is an absolute breeze to set up and take down and works beautifully even in breezy LBI. I had to buy a second one so that we can leave one at the beach house and have one on hand.
Love our CoolCabana
My wife and I tried many sun shelters before our CoolCabana. Nothing has worked as well as this. Great product and great customer service. Emailed back and forth with Will a few times and he was always prompt to reply with the information I needed.
Amazing Product and Service
We have always enjoyed our CoolCabana since we bought it several years ago. The customer service has always been top notch and they really stand behind their product! They do it right! CoolCabana is a MUST HAVE!
Far superior to umbrellas!
When it comes to beach days, CoolCabanas is innovative!
It is quite simple to set up; I got it up in a matter of minutes without any problems. It offers plenty of shade for the whole family and is incredibly durable, especially in windy situations. It's ideal for travel because of its sleek, lightweight, and compact design. Mine still looks like fresh even after I've used it several times. I definitely suggest it to anyone looking for a chic, hassle-free beach setup! I had a minor problem with the sand spike, and Will, the customer service representative, was really accommodating and efficient.
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