Commas Arvostelua 

234
TrustScore 3/5 tähteä

2,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Ojooo!!!Aparecen como pagina oficial para tramitar el ETA UK y son unos estafadores, pues no se dedican a eso si no a quedarse con tus datos personales y cargarte en cuenta 399,00 libras cuando la ETA... Näytä lisää

Saanut 5/5 tähteä

Commas is great to work with! Helped me grow my company, clients have access to CC payments and financing now. They work direct with me to resolve any issues and have nothing but good things to say a... Näytä lisää

Saanut 1/5 tähteä

Mijn creditcard is ineens belast voor meer dan 500 dollar terwijl ik alleen drie ETA’s heb aangevraagd voor de UK. Ik dacht gewoon via een betrouwbare site. Geen commas of zo’n hoog bedrag gezien of g... Näytä lisää

Saanut 5/5 tähteä

No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get s... Näytä lisää

Yritys on vastannut


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

234 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,8

Kaikki arvostelut

(234)

168 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

SCAM- RUN RUN RUN AWAY

SCAM- RUN RUN RUN AWAY
Signed up for $67 one time fee. After signing up get into a sales call that asks for all my personal financial credit information and asks me to open a new line of credit. Then later in the call, I am told I will be needs to invest 5-7,000 on the new card to get started with absolutely no explanation of the process or business model. The platform is NOT registered with financial regulators. In the U.S., that’s the SEC or CFTC. STILL waiting for my refund on my 67$.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

Do not use this company

Do not use this company. They are slow in responding, held money without any reason as to why. No updates with regards to when my money will be proccessed back it says upto 180 days... super vague.

4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi there—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Saanut 1/5 tähteä

SCAM- RUN RUN RUN AWAY

SCAM- RUN RUN RUN AWAY
Signed up for $67 one time fee. After signing up get into a sales call that asks for all my personal financial credit information and asks me to open a new line of credit. Then later in the call, I am told I will be needs to invest 5-7,000 on the new card to get started with absolutely no explanation of the process or business model. The platform is NOT registered with financial regulators. In the U.S., that’s the SEC or CFTC. STILL waiting for my refund on my 67$.

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Katie — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

Stay away from fanbasis

Unhelpful regarding fraud. Don’t buy anything on there as they won’t help you if you’re not delivered what is promised

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Frederik — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

If I could give no stars I would

If I could give no stars I would. This company is an absolute fraud. When I called the number they gave me they asked numerous questions about my finances. This was so supposed to be a 15min call about making money online. They would not tell me why they wanted the information. They just said because they needed to know if I was the right fit. When I questioned them they got angry and said they should just end the call now because I wasn’t the fit. He constantly told me not to interrupt him and that I was rude. He interrupted me numerous times and when I told him he not to interrupt me, he hung up. They wanted to know everything about my finances to include my income. What my house payment was my car payment was if I had trouble paying bills, etc., etc.. They also wanted me to download Credit Karma and make an account so that they could monitor my finances! Please do not do business with this company. You will definitely regret it.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Norma — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

Worse than Stripe, RUN!!!

Fanbasis is worse than Stripe! They position themselves as the solution to payment processing, they claim they wont hold reserves on your accounts or terminate you randomly. Well that's a total lie. I had been using fanbasis for about 7 months and processed 200k with them and out of nowhere they just freeze my account. I had no communication or notification of the situation until I had to literally call my representative to gain clarity on the situation which he knew nothing about. I was never provided a reason as to why my account was frozen and eventually got a termination email that also provided absolutely zero reason as to why this was happening. They placed the remaining funds in the account on hold for 3 months and basically told me to screw off myself with no reason. I tried emailing back and asking a valid reason as to why this had occurred and they replied over a week later and denied me any further explanation. This company is run by children, I would not recommend anyone use them. Totally unprofessional.

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi there—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Saanut 5/5 tähteä

Loved using Fanbasis

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Ben,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Saanut 5/5 tähteä

Fanbasis has got to be the #1 Payment…

Fanbasis has got to be the #1 Payment Processor out there, need low fees? they got it, Don't want to worry about getting shut down at random? Use Fanbasis, I can't express How Amazing this Tool and the team behind it is

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Avery,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

I paid for a lead-generation service…

I paid for a lead-generation service through FanBasis and my experience was disappointing. The seller leads I received were not qualified or ready-to-sell leads as advertised, and attempts to resolve the issue were unsuccessful. I would encourage anyone considering this service to carefully review the terms and research other customer experiences first.
UPDATE AFTER THEIR RESPONSE: I reached out repeatedly for months trying to resolve this. I was charged twice and, during that time, did not receive a single lead. After I continued pursuing the issue, I was eventually given replacement leads. I was told these leads had been contacted or qualified, but when I personally followed up with them, none were remotely interested in selling.
UPDATED TO POST 8/6 AFTER SEEING COMMENT
I am updating this review because I believe potential customers should know what my experience was before spending their money. I gave the company multiple opportunities to address the situation before posting this review, and unfortunately, the service I received did not match what I believed I was purchasing.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Nicole — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

I began their “process”

I began their “process”, paid $67, had some random man call and ask me personal questions such as my credit score, how much debt do I have, how much do I have available on my credit cards vs the limit, etc. He further went on to say several times, “IF you are one of 10 people who we CHOOSE to work with, I am VERY lucky because we are very choosy”. This AFTER they took the $67. Which is apparently a WEEKLY charge that is not mentioned in their advertising. It is a complete scam. I am currently in the process of contacting BBB in addition to TrustPilot to rate. I’ll take the complaint as far as I can to get this in front of as many people as possible.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 5/5 tähteä

Great company

Great company, 10/10 definitely recommend

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi there,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

Called CSA twice was told my…

Called CSA twice was told my confirmation of cancelation with refund email would come right after the call ended. Checking hours later and no email sent with either call. I do believe this company makes false statements & is nothing but scammers. Will be surprised if I receive the refund promised as stated. Do not use this company!

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Patti — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 5/5 tähteä

FanBasis is great

FanBasis is great. The customer support is out of the word and they go above and beyond to help you with whatever you need. I haven’t had any issues with FanBasis like how stripe is with holding your funds. 10/10

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Chase,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

WHAT A SCAM!

WHAT A SCAM!! First I paid $264 for something they said would be set up in minutes. NOPE!! First you get a call and they wanted $10,000 investment, then more calls and went down to $4000 investment!! And many hours of training each week to set up a’store’!!
DON’T BUY IN TO ‘THE PUSH BUTTON SYSTEM’!!! Total Scam! After 2 days I knew I wanted a refund of my $264. And FANBASIS had a 60 Day Money Back Guarantee! Yea Right!! After filling out forms and trying to reach people! NO REFUND! And told it could take 30 To 60 Days! This should not be ALLOWED!! DO NOT DEAL WITH FANBASIS!!!

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Becky — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help

Saanut 1/5 tähteä

GOOD IF YOU HAVE TIME TO WASTE

Fanbasis should be using their time to actually onboard people (they ghosted me) instead of flagging bad reviews on trustpilot 😂

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Ashton —
In some cases, additional verification steps (including social account review and financial documentation) are required before an account can be fully activated. These steps are part of our compliance and risk review process and can sometimes extend onboarding timelines.

Please email support@fanbasis.com so we can escalate internally and resolve this for you.

We appreciate the feedback.

— FanBasis Support

Saanut 1/5 tähteä

Now that I've read these reviews My payment and their system did not mesh. Nothing they described to sign up was there. It didn't work and it was easy to see that I had been duped. Elon Musk can find

Now that I've read reviews too, it only confirms that it is a scam. I don't know about the others but I don't have $106 to lose especially when the Representative was asking so many questions, requested last four of my personal digits, listened as I discussed being scammed in the past and still went on to sell me a dud. The Trump Administration needs to hear about this and change needs to be made to stop online ads (that do nothing but collect other people's money then run). Now. send DJT a text at @realDonaldTrump with a strong description of what was most important to you and include attachments (can you attach their video) and maybe screenshot or scan into a pdf then click and send asking President Trump to have DOJ or Elon Musk identify these people, require reform, repayment. This company is in Hollywood, FL. Sad.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Georgia— thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

I have not heard a word concerning my…

I have not heard a word concerning my initial payment. Do I get my money back? Please respond.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Lillie — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Saanut 1/5 tähteä

Paid $67 and given a phone number

Paid $67 and given a phone number, talk to someone and they said I was approved, they'll be sending me information in 24-48 hours. Email never came, and when I tried calling the phone I called the first time, number was no longer any good. I just want my $67.00 back, I'm disputing it now. STRAIGHT SCAM

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Maurice — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Saanut 1/5 tähteä

This business/company is a scam

This business/company is a scam!
I was looking at my bank statement and noticed a transaction I didn't recognised.

I had never heard of this business & never had any dealings with this business but some how got my credit card details and started charging payments to my Credit card. How the hell did they steal my information with out my authorisation?

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi Anthony — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Saanut 5/5 tähteä

It was amazing support

It was amazing support. Very quick and responsive and the team here provided a concierge service.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Commas-logo

Vastaus yritykseltä Commas

Hi team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

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