User-friendly website for purchase. Good notification re Delivery. And with Delivery itself, driver could not have been more helpful. Thank you Paul. Would not hesitate to recommend and use again.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had to rearrange a delivery date due to unexpected road works. Office and delivery staff were both friendly and helpful. Always a good experience dealing with this well established local company.
Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... Näytä lisää
Yritys on vastannut
Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Päällystemateriaalien toimittaja
- Eristeet
- Hiekka- ja soratoimittaja
- Luonnonkivitoimittaja
- Puutavaraliike
- Rakennustarviketori
Yrityksen kirjoittama
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Yhteystiedot
11 London Road, CO3 0NT, Colchester, Yhdistynyt kuningaskunta
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4,9
Erinomainen
539 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly staff.
1. toukokuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Tim. Thank you for taking the time to leave us a review and rating. See you soon. Have a great end to the week 😊 #BuildWithColliers
Great service
In Colchester branch yesterday, dealt with Karl.. truly professional, fielded every question and super helpful in my decision making regarding block paving. Splitting my order into two different deliveries was no issue and my request for first drop off was clearly written in front of me. Top notch service… oh and the prices are really good too!
9. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Great feedback! We appreciate you 😊 #BuildWithColliers
Delivery on time and driver helpful
Delivery on time and driver helpful , all good.
29. huhtikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Melvin. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant 😊 #BuildWithColliers
The customer service is excellent.
The customer service is excellent.
Positive shopping experience.
Staff are well trained and knowledgable who will go the extra mile to help.
Women are not laughed at or patronised as usually happens in an all male builder's environment!
29. huhtikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Louise. Thank you for taking the time to leave us such positive feedback and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Courteous and polite
Was due to deliver on the Friday however the poor driver had an accident which we were informed about. They delivered the very next day with no problems at all. Courteous and polite driver
2. toukokuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review and 5-star rating, really great to hear. See you soon. Have a great weekend 😊 #BuildWithColliers
Very good communication
Very good communication and fast delivery,placed on my shared driveway great
Many thanks
29. huhtikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating. See you again soon. Have a great weekend 😊 #BuildWithColliers
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Andy. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Easy to order
Easy to order, came faster than expected and the driver couldn’t have been more helpful
17. huhtikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi IW. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Efficient and very helpful
28. maaliskuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Jonathan. Thank you for taking the time to leave us a review, really great to hear. See you soon 😊 #BuildWithColliers
Ordered 2 bags of gravel
Ordered 2 bags of gravel. Both delivered early than planned but 1 was wrong. The driver came back the next day with the correct bag. Driver was superb. 4 out of 5 just because of the incorrect bag originally.
1. huhtikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Rupert. Apologies for the mix up, I hope it was corrected with minimal inconvenience. Thank you for taking the time to leave us a review and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Excellent response time.
1. huhtikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Kevin. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Russell. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great service and delivery team
Great speed of delivery, very helpful and patient delivery driver. The quality of the goods was as expected. Great service.
25. maaliskuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Ram. Thank you for taking the time to leave us a review and 5-star rating. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Very helpful and courteous staff
Very helpful and courteous staff. And ordering online is very easy to do.
I would always recommend this company.
1. maaliskuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Maria. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Some problems but dealt with.
I can’t give a 5 star review because my order was “missed” and I had to chase up on Saturday after the time limit for delivery had passed. I only live a few km from the store so was expecting fairly prompt delivery.
When I called to enquire they couldn’t even find my order number or name or address.
They called back later and said they would deliver Monday/Tuesday. This would have been too late as we needed it for the weekend.
Now I also can’t give a poor review because a very kind member of staff delivered my order in her own car after work on the Saturday. I was extremely grateful and the customer service was really good.
However, obviously I shouldn’t have had to chase up and she shouldn’t have had to do that in her own time so I can’t give a raving review.
25. helmikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Kate. Thank you for taking the time to leave your feedback. We have updated our processes internally and informed the team. We can only apologise for your experience with us and hope next time, we can deliver a 5-star service. Have a great week 😊 #BuildWithColliers
Quick turnaround and helpful delivery…
Quick turnaround and helpful delivery guy. Thank you.
1. maaliskuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Brilliant service
Brilliant service, thank you, strongly recommend very clear instructions, phone call on the day to let us know when they would deliver
24. helmikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Lyn. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Great quality Gravel Boards
Efficient delivery of Gravel Boards and friendly staff. Would have marked higher save for one board that was that had a long split down the middle. The delivery driver promptly reported the defect whilst on site and a replacement board was re-delivered within a couple of days. Very pleased with the service and the product and would use this company again.
19. helmikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Stephen. Thank you for taking the time to leave us your feedback. Glad we got there in the end. Apologies for any inconvenience caused. Have a great week and we will see you soon 😊 #BuildWithColliers
All Good, Bulk Bag Delivery
Always happy with Collier for pick up and deliveries. Would be nice to get an email with some sort of delivery notice. Driver placed bags exactly where i wanted. Thanks
19. helmikuuta 2024
Vastaus yritykseltä Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us your feedback and 5-star rating, and for supporting your local independent builders merchant.
We have been having a few issues with emails going into junk boxes. I will find out what went wrong on this occasion and see where improvements can be made. Apologies for the surprise delivery 😊 #BuildWithColliers
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