CMA CGM Arvostelua 

CMA-CGM lied to us, made us pay extra money otherwise our container would not have been released, are a mess and can't find information in the emails we sent in the past, damaged our container and we had to pay extra for the truck receiving the container as the driver came 2h late without notice. A total mess and nightmare. Also, we complained for 2 months and they were not able to attend us during weeks and at the end they refused to refund us the ridiculous amount of 30€ that was 1 of our cases and the most obvious clear mistake on their part. If there is an interest in making a group legal action, please contact us at pierre1999 at mailfence.com.

This is chip company
No respect
Always delayed!

The worst and I mean the worst organization I have ever had the displeasure of being tortured by. Their vessel schedule is just plain wrong and will roll vessels up to days before cut because they don't even know what they have in the water. if you ship with rail good luck because they don't communicate with rail companies and don't send EDI's or keep track of rail cut dates. will cancel your booking two days before cut and claim you missed it because they have the wrong dates in their system. if you're lucky you will get an ok customer service agent. most likely you will get a barley trained person who doesn't know what an EDI, ETD or ETA is and will argue with you about false information. They even list Vessels names that are not real on their schedule make hundreds of bookings on them then cancel and roll all the bookings within a week of sailing date. what kind of shipping company dosent even know what they have in the water? I would not wish this company on my worst enemy. I ship with 13 other carriers and would choose a rubber duck to ship with over CMA. I did not know I could hate a company so much before experiencing what it means to be a CMA customer.

South Africa, Battled to get invoices for two days, shipment was delayed by incompetence of the staff, additional charges incurred. Management of no assistance, don't answer the phones and emails. Received invoices at about 09H30 and paid, payment validation takes one whole day. AT 16H00 still no release. Every shipment on Cma Cgm is a problem. Advised all clients not to use this shipping line.

The worst company in maritime transport. I'm waiting for a container which took 22 days to come from Asia to Europe, while it took 10 days to come from Greece to Albania and it still hasn't left Greece. 0 recommendation

Worst line ever. No communication all these staff but no service, no replying to emails and all have these attitudes like they all important. South Africa is the worst office ever, they think being in top5 makes them good.

Mahatma Gandhi said, “A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider in our business, he is part of it.

At CMA its the other way around.

Je dois être tombé sur le pire transporteur...
Départ le 15 juin et arrivé le 29 juillet alors que le délai estimé estimé entre la commande et la livraison était de 2 à 4 semaines ( j'ai commandé le 7 juin)

Poor management toxic environment.
Auckland office is a Asian slave office. A few managers don’t work just come to smoke and hire slaves.
I lost my family life stressful job and high work pressure with low salary.
If you complaint then manager will trouble you.
HR is no support, HR is a spy plz Don’t work. I quit.

J'ai un conteneur CMA CGM de 20 pieds parti de Jebel Ali aux Emirats Arabes Unis le 25/4/2023 à destination de Moroni Comores, via Mtwara en Tanzanie. Arrivé à Mtwara le 15/5/2023, il ne devrait pas être livré à Moroni que le ...6 juin 2023, soit 22 jours après son déchargement à Mtwara qui est à 24 heures de bateau de Moroni.

Unbelievable how this company treat their customers, they do not reply to emails, do not answer the phone ...nothing. CMA le Havre have a shocking service they offer clients no support what so ever. They are quick to take your money but when you have an issue with invoices they just out right blank you.

We are the customer. We are a new cusotmer. We ship thousand of units regularly which adds up to a lot of $$$. However, due to their lack of experience, lack of competency, lack of ownership, lack or taking responsibility, lack of organized communication, lack of willingness to offer actual "customer service", lack of willingness to learn, customer blaming even though it was their errorS (capital S), and so much more they are lacking... I, along with my my carriers and colleagues all agree that a -star is in order. We are now adjusting our contract. It could've been a great partnership but they need to do 1000% better.

alibaba cave and cma same place never seen such dishonesty company we hired container door to door by vessel and truck company changed to rail and they charge us as truck plus all the expenses of delay of rail never corrected mistake and we were oblied to pay for a transport done wrongly and adeelay caused by the mistake cma of course has a claim department but guess what is worst that the alibabba cave is the deaf site where is the french spirit shame to be a french company

WORST SHIPPING LINE ON EARTH. GROSSLEY INCOMPETENT ON ALL ASPECTS OF THEIR SERVICE AND HAS CAUSED OUR CLIENT SIGNIFICANT LOSSES. THEY PROBABLY DO NOT CARE ABOUT THESE REVIEWS BUT THE ANGER AT THE POOR SERVICE CANNOT BE DONE JUSTICE BY THESE REVIEWS!!!!

I work with 12 different shipping companies in my job and CMA is by far the worst shipping company you will ever have the displeasure of dealing with. website is horribly designed. takes a month of sundays just to check cut dates and etds. their booking page seems to always lead to mistake in the creation of bookings. Their customer service feels like your the center of a practical joke. my forwarding service has nothing but complaints about every booking that come out of CMA because of inaccurate confirmations and bills of lading. What ever you do avoid working with CMA at all costs!

compagnie qui facture des frais à tout va sans aucune justification mais qui use à plein de sa position de monopole.

This one off the worse company you could deal with my container has arrived 6 months ago and tell this day they have no idea what is the problem ,they have no customer service and they don’t care they keep adding extra charges but they don’t no what for .

This company is the worst fortransportation in the world. They charge you alot, they do not care for your belongings in container. Very bad experience with this company. Do not send any thing to anywhere with these people.

My container is one month delay and again showing 6 -7 days delay I send messages to cma customer support team many times but every time same reply and my problem is not solve am sick now it's been 3 month near about since I book my container and it showing delays only.

Very lousy CS response from CMA, each reply on the same issue opens a new ticket with them instead of compiled. Have to wait almost a whole day to get couple of responses. Each reply showed no interest in resolving the issue or provide options. Other carriers are more flexible in terms of reinstating booking cancellations.

I have a container which grounded in Houston on Aug 8 2022. Today is Aug 17 2022. The container is still in Houston. When calling import customer service, you stay on hold for hours upon hours. They say leave your number and we will call you within the hour, hell no. You never get a phone call back. When things go smooth they are pretty good ocean carrier. But good luck in trying to get answers to why the container is still stuck in Houston.