CMA CGM Arvostelua 

It's gave me a confidence and now I have a lot more about CMA CGM company and Im a great honor to be here.

La peor naviera. NO cumplen los itineraries.

Avoid shipping with CMA-CGM , especially from California USA , your container will get to China , then sit idle no movement for 3 wks, you will never be informed when they change delivery Port Vessel arrive at Lekki instead of Tincan Island on BL, it took another 10 days for Barge to move container to another port for delivery. Their website container tracking is never up to date. It took 4 months from Los Angeles to Lagos Nigeria,. Nightmare experience!!!

A REAL NIGHTMARE!!
This can't be a real shipping company. It has to be something else. My order had ETA 20/12/2024. Now it's 10/1/2025 and still not received. Every port they increase extra 3 days. I am almost losing my customers because of them.
PLEASE BOYCOT THIS NIGHTMARE!!

waiting my container with cars already so long.. and every few days it increasing ETA for 2-3 days more, so it already over 30 days more and it still not moving

Selon amazon, j'attendais un colis hier, et 2 aujourd'hui, Livré par Colis Privé, la filliale CMA CGM. Mon adresse est bonne, mon télephone également, mon portail est ouvert, mon portier fonctionne et enregistre les passages. CP m'informe hier qu'ils n'ont pas pu livrer ("besoin d'informations!!"). Aujourd'hui meme problème. Pas possible de les contacter, réclamation faite.. seule possibilté offerte: livraison le 16 au lieu du 11. Et en relais! AMAZON, pourquoi me demander si livraison à domicile si CP n'est plus en capacité de le faire!

After trying to make a booking for 9 months on a portal that does not work we received a rejection notice suggesting the booking party was wrong
We received 3 emails in Chinese that made no sense about this and no response when we asked why.
A job at CMA must be the absolute best. Get paid to do nothing at all
To top it off we then get a no show and cancelled booking
We will never ever use CMA even if time and price are competitive

Echt een verschrikkelijk bedrijf, totaal incompetent. THC facturen worden pas verstuurd op het allerlaatste moment (want "we kampen helaas met een achterstand") na een eindeloze stroom e-mails en telefoontjes van onze kant. Na het doorsturen van het betaalbewijs en de inmiddels wanhopige roep om vrijstelling komen ze dan af met "we hebben nog een POA nodig"... Inmiddels loopt de storage freetime dan al en krijg je de containers niet meer op tijd van kaai: de storagefactuur volgt dan verrassend genoeg wèl onmiddelllijk... Pure maffia.

absolute joke of a company, avoid at all costs, they sit on their hands when shipments arrive and leave you with extra charges, they should be kicked out of Australia

Awful service, they have delayed empty container return on purpose to collect 3 days demurrage. Our truck was blocked at return gate without any reason whatsoever, they say "compliance problems". Empty container was cleaned and ready to return, "compliance"??

Been awaiting shipping container with our household goods, was supposed to arrive end of August and has been delayed every week by 2 weeks, then a day at every port stop. Disgraceful service, can't use the excuse of shipping delays due to the war as they haven't even left the Aegean. Would not recommend to anyone.

What is the reason?
Despite our company being established in 2013 and providing all the necessary documentation, our application for an API account on cma-cgm.com was rejected.

Doe geen zaken met dit bedrijf in Rotterdam, zijn allemaal incompetent, ze verzinnen allerlei smoezen om je container daar langer te laten staan zodat ze daar flink voor vangen, container zou tot 3x geleverd worden maar komen dan weer met een smoes dat ze weer ineens van alles nodig hebben aan documenten na 3 weken, iedere dag hebben ze weer wat anders wat ze nodig hebben en dan wel de rekening sturen van een paar duizend Euro , daar zijn ze dan wel heel vlot mee, het zijn ook slecht Engels sprekende mensen die je aan de telefoon krijgt

Awful. God help you if you need to query invoices. Their accounts are compltetely disorganised. We are continually being billed incorrectly. Account put on stop, with no notification, even though we have advised of disputes
If you need to use shipping, use some one else, for your own sanity, as they do not care

My shipment from China has been delayed by more than 30 days. The expected arrival date was May 27th, but it has been changed to June 28th. I have asked their customer service for an explanation, but all they say is that they are experiencing delays. Their service is awfull!

Put my 40 foot container on the wrong ship now it's going to take a month longer to arrive.
Useless customer service!

I have been working with CMA for 25 years because of a relationship with our customer. They used to be more customer oriented and helpful way back when. However, now they have outsourced and changed departments so many times, all their customers are just a number. They are not customer oriented, are uncooperative, not helpful in any capacity, throw everything back to the customer, hard to work with, and appear to only care about making large amount of profit. They are not the steamship line that cares about their clients, unless you are one of the top grossing customers. In addition, their website is horrendous. It used to be much better , but now nothing works correctly. Most of our NVOs agree they are awful and difficult to work with, and I highly recommend to use another carrier.

The worst company I have had to deal with
Invoicing complete mess, no-one gets back to you.
You get invoices for container deliveries that you have not placed. Invoicing in wrong currency.
Customer service zero.
Do not use!

Don't count on this company to deliver your goods on time.its been a month since I'm waiting for my car to be shipped from uk to Cyprus .
I keep tracking the vessel and it delays day after day !!!!