Clearly.co.nz Arvostelua 

Bad service team - no real support or apology for delays in service that seem to fix themselves when you’d like to cancel the order / don’t get me wrong the contacts have arrived - but the customer service is condescending confusing and dismissive

Claire from customer support was helpful and patient in supporting me and making my purchase during some technical issues.

Offers discounts regularly with fast delivery service
Thanks for the gummy bears and the contact case. Made my day 🙂

Impressed at how quick they were delivered. Easy to order, good price, delivered within 2 days. Definitely where I get my contacts from.

Very good help and service over the phone when making a return due to a mistake of my own making. Prompt pick up when calling the 800 number, helpful instructions and explanation of what needed to happen. Quick delivery of original and replacement contact lenses. Great service much appreciated

I appreciate the haribo gummies are intended as a little bonus treat, but I am ethically opposed to consuming animal products and they contain gelatine. Even if I throw them in the bin, by ordering the contact lenses I have unintentionally increased demand for a product I would not buy for ethical reasons. Gelatine in Haribo gummies primarily comes from pork skin, so practicing vegetarians and muslims would also not consume them. I will use my email for this review, can you please make a note to not include the gummies in my next lense order, very happy with the service otherwise! Great price and arrived very quickly

Ordered lenses for delivery 23rd Dec. Received an email to say delivery will not even be DISPATCHED from Australia until "the end of the 19th Feb 2025" die to problem with suppliers and that they do not permit cancellations unless the item is discontinued. Emails ensued and after several failed attempts customer service have agreed to cancel the order. I appreciate this conclusion but it should not have been so hard! Lost faith in the integrity of the company during the process...will shop elsewhere now.

I didn’t imagine there is Haribo in it with contact lenses. That made me so peaceful and happy thank you for making my great start of day

Quick delivery, satisfactory product

Excellent help staff.
I have had to contact you over the past week. The 3 staff I have dealt with have all been very helpful. Unfortunately, I didn't take note of each of their names so hopefully you can see it from your end.

We recently placed a call order with Clearly, and we had the pleasure of being assisted by Jenelyn. From start to finish, her service was wonderful and she ensured our experience was smooth and enjoyable. Her friendly and professional tone in addressing our requirements was exceptional and she handled everything with such efficiency and care. Thank you, Jenelyn, for your wonderful service - we’re appreciate your help and will certainly continue to choose Clearly in the future.

Easy to use website, though my past orders had disappeared. Delivery was quicker than first advised. Thank you.

I love buying my contacts from Clearly great contact lens and shipping is fast! Highly recommend 🥰

Great price compared to other companies

Claire was a great help in tracking my shipment

The gummy bears was a great touch. My contacts are great thanks. Only feedback is the box. Seems big for just a pack of contacts, Solution case and gummy bears.

Claire was very helpful and quick to respond to my query.

Super prompt service. Ordered late last week arrived the following Monday.

Claire was great to deal with. I was hoping for a more cost effective variant to the Rayban Club Masters. Claire was very prompt at looking for similar ones and provided me with options that were very relevant.