Clear Junction Arvostelua 

92
•
TrustScore 1.5/5 tähteä

1,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

This company is trying to SCAM on behalf of Natalie Imbuglia. They are impersonating her and I have just been sent an invoice to her fanclub, I only just realised now when the email arrived showing an... Näytä lisää

Saanut 1/5 tähteä

Scammed out of money for a purchase of goods that never arrived!! Seller was very polite and responded very quickly whilst waiting for the payment. As soon as the payment hit their clear junction ba... Näytä lisää

Saanut 1/5 tähteä

Conto corrente intestato presso Clear Junction tramite piattaforma Rewmoney in UK (ora chiusa) con debit card master di Cardaq. Tutti non sanno nulla e i dirigenti italiani della oramai chiusa Rewmo... Näytä lisää

Saanut 2/5 tähteä

Suite à fraude dont j'ai été victime après virement chez eux, j'ai envoyé mails et dépôt de plainte conformément à leurs demandes, sans réponse pour le moment. Je changerai ma note quand j'aurai... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Maksupalvelu
  2. ja myös
  3. B2B
  4. Rahoituslaitos

Yrityksen kirjoittama

Clear Junction doesn't acknowledge complaints made here. We are a B2B company and do not serve individuals. If you were a victim of fraud by someone posing as Clear Junction, please read this: https://clearjunction.com/legal/fraud-prevention/ If you wish to make a formal complaint, please visit our website or send an email to complaints@clearjunction.com We are more than happy to help your case through the official channels.


Yhteystiedot

1,4

Huono

TrustScore 1.5/5 tähteä

92 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,4

Kaikki arvostelut

(92)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Clear Junction Illegal Transactions

Clear Junction are accepting illegal transactions from a third party processor (PayOp) for illegal unlicensed casinos. The money is finalised in an account with them as confirmed by my bank. This makes Clear Junction complicit in criminal activities under section 33 of the Gambling Act to offer gambling services to GB customers. They have neglected their due diligence and it is a clear case of the casino using layering to conceal and disguise transactions. Clear Junction are facilitating handling and possession of criminal activity and money. From a UK FCA regulated firm this is unacceptable, engaging in these practises will result in actions from financial institutions and regulatory bodies in multiple jurisdictions. I have approached CJ to help recover the illegal transactions and so far they have chosen to absolve themselves from any involvement, which is clearly incorrect given they are the FINAL recipient of the payments. I will be taking legal action and have issued a Letter before Action. I will be requesting transaction screening with the FCA to all transactions in relation to PayOp and illegal casinos as it is crucial for all entities involved in processing AND accepting payments to online gaming industries to recognise their obligations and the potential legal ramifications of servicing unlicensed casinos knowingly or unknowling (again due diligence) For player protection, fairness and AML practises in the UK. I will remove this review once CJ resolves this. The lack of communication from this company regarding this serious complaint against them is questionable. The casino also states in their t&c they do not accept GBP transactions yet these are all taken in this currency. They also state UK is restricted yet promote their site to UK customers. The casino is Rolletto owned by Santeda International LTD

Complaint bbb2e511-d296-6eec-ce3d-665867458bc9

Sort Code 04-13-07
Account Number 29904109

Crime Ref: NFRC240606726905

25. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I have been hacked

I have been hacked by someone requesting for money to be paid into an account with yourselves
Name: Christopher Itua
Account no: 65098664
Sort code: 0141307
Please investigate this and close account as they are scamming people

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Never use this bank

Never use this bank. They are allowing scammers to operate through their platform. When I contacted them about the situation, they requested more information, which I provided, and then have been ignoring me ever since. Lowlife scum honestly

26. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I have been scammed

I have been scammed
Looks like this bank working together with scammers
I hope if anyone see this bank account name on transaction don’t do it
Stay away

14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

A bank used for scamming

It seems that this bank is being used for scammers. I have been scammed by their costumer with the following IBAN: GB91CLJU00997188716619 I will not get my money back, but hopefully this review can prevent others from being scammed by this costumer.

11. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I was scammed by their customer

I was scammed by their customer
I tried to contact them but couldn’t
Filled the form online to complain but they never acknowledged
They allow fraudulent customers to commit crimes

16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scammer GB71CLJU00997189030386

Hello,

Sorry for my English. I got scammed on Telegram for 20 euro by this account GB71CLJU00997189030386

So what are you going to do about this? I dont need the money keep it. Block this bank account scammer please

9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scam....allowing scammers to move money around

Just received a message from a friends number via what's app to send him money. His number was genuine but his what's app had been hacked. They were requesting money via clear junction....clear allowing scammers to scam considering the number of reviews of this nature. I appreciate the reply. The issue is that the scammer was asking for payment via clear junction so people are clear able to utilise your services in their scams.

3. maaliskuuta 2024
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Ashik, Clear Junction is an FCA-regulated business that adheres to the highest compliance standards. Clear Junction only works with Businesses, not individuals, and we do not engage businesses or payments over any social media channel. If anyone contacted you via these channels, please don't engage. It is very likely a scammer using our name. If you still have a specific complaint about us, please do reach out via complaints@clearjunction.com.
We look forward to hearing from you and ask that you please remove this review, as your problem seems to be with a scammer posing as Clear Junction, not with us.
Thanks

Saanut 1/5 tähteä

Clear junction are holding my money…

Clear junction are holding my money that I sent via an airline service!
They are not allowing my bank to recall the payment & they are not sending the money to the correct business.
I am now having to raise with the financial ombudsman or even take it to court.
This a joke.

8. tammikuuta 2024
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Zaki,
We're genuinely sorry for the challenges you're facing, and we suggest you try to raise it again with your bank. Clear Junction is a B2B EMI licensed payments company, and we take compliance and anti-fraud procedures very seriously. Please email details to complaints@clearjunction.com for investigation. We'll aim to resolve them promptly.
Thank you for your understanding.
Sincerely,
Clear Junction Team

Saanut 1/5 tähteä

AVOID !

AVOID !!

Just got scammed by a company that pretend to sell Baltic amber jewelry using Clear Junction virtual IBAN. Clear Junction refused the transaction cancellation for no reason, supporting scammers!

Clear Junction EM license should be revoked by authorities in the UK for not conducting proper KYC/KYB with B2B customers, I have no idea how this bank is operating with all the PSD2 and other consumer protection shenanigans.

Sending funds through them is no different than using WU or other apps widely used by scammers where you cannot revoke the transaction or know the identity of the beneficiary.

Avoid any transaction involving this bank.

11. tammikuuta 2024
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Manaf,
We're truly sorry to hear about your recent experience. Clear Junction operates with rigorous compliance to UK regulations, including thorough KYC/KYB procedures. While we understand your frustration, our ability to cancel transactions is limited due to legal and operational constraints. We take your concerns seriously and invite you to send any relevant information to complaints@clearjunction.com for investigation.
Thank you for bringing this to our attention. We are committed to maintaining the highest standards of security and customer service, and your feedback is invaluable in helping us achieve this.
Regards,
The Clear Junction Team

Saanut 1/5 tähteä

Clear Junction helps Scammers with Bank Accounts

Yesterday I was the victim of a scam for £300 on Facebook, hoping that I was taking my boys to a football match and their excitement got cut short soon after I've paid. This scumbag is destroying peoples lives with your help that you are accommodating them with bank accounts from Clear Junction Bank

26. joulukuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi, Clear Junction is an FCA-regulated business that adheres to the highest standards regarding compliance. Clear Junction only works with Businesses, not individuals, and we do not engage businesses or payments over Facebook or any other social media channel. If anyone contacts you via these channels, please don't engage. It is very likely a scammer using our name. By the way, we are not a bank. If you still have a specific complaint about us, please do reach out via complaints@clearjunction.com.
We look forward to hearing from you and ask that you please remove this review, as your problem seems to be with a scammer posing as Clear Junction, not with us.
Thanks

Saanut 2/5 tähteä

Suite à fraude dont j'ai été victime…

Suite à fraude dont j'ai été victime après virement chez eux, j'ai envoyé mails et dépôt de plainte conformément à leurs demandes, sans réponse pour le moment.
Je changerai ma note quand j'aurai une réponse.

Following the fraud of which I was the victim after transfer to them, I sent emails and filed a complaint in accordance with their requests, without response for the moment.
I will change my rating when I have an answer.

9. joulukuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Cyril,
We sincerely apologize for the inconvenience you've experienced. However, we'd like to clarify that we are a B2B (business-to-business) company, and non-business customers cannot transfer funds directly to us. It's possible that you may have encountered a scammer misusing our name.
To address your concerns, kindly forward any specific details or evidence related to your situation directly to complaints@clearjunction.com. This will allow us to investigate the matter thoroughly.
We take such matters seriously and appreciate your cooperation in resolving this issue. Rest assured, we are committed to ensuring the security and integrity of our services.
Thank you for bringing this to our attention.

Saanut 3/5 tähteä

Refund

Hi sir I would like to know how long it takes for you guys answer my email about 1100 euros that have to be refunded because it could not be delivered on my kraken account because the name of the sender wasn't the same wich i didn't knew that before making that transfer with a family member,20 days already passed by since the 1100 euros was sended,hope hear soon from you thank you

His sir yes I sended to the email you just wrote,the money could not reach kraken because it's a rule from the platform that the name of the sender has to be in the same name of kraken owner wich I didn't knew that rule in that time.so the money should already be sended back to the sender,but the transfer was made to clearjunction bank I don't see why i have to contact kraken too sir.

12. lokakuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Valter,

Sorry to hear you are still waiting for a reply. We don't know to whom you send the email, but we suggest you get in touch with us via complaints@clearjunction.com and our team will be happy to assist when possible.
As you mentioned you have an account with Kraken, we strongly recommend contacting them as well.

Best regards,

------

Hi Valter,

Thanks for emailing us. Our team should be in touch with you shortly. We hope this issue can be sorted out soon.

Best regards

Saanut 1/5 tähteä

Attention about this CLEAR JUCTION LTD.FRAUDULENT CENTER

We received many complaints about this company as the House of the Fraudulent company and person.
And they're moving the money from Virtual Crypto currency (Wallet). Companies around the Europe and banks in Grand Britannia and others.

3. elokuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Orso,

Thank you for sharing your concerns with us. We take all feedback seriously and are committed to addressing any issues that may arise. We take pride in maintaining the highest standards of integrity and legality in our business operations. If you have any specific details or evidence related to your claims, please don't hesitate to reach out to us directly via complaints@clearjunction.com so that we can investigate the matter.

Saanut 1/5 tähteä

Unprofessional team and a dead company

I decided to go with Clearjunction for my startup crypto OTC business; after conversing with their sales rep Conor Dignan and agreeing on the pricing, I went through a lengthy onboarding process and completed it on the 5th of August.

After two weeks of receiving no feedback, I sent a follow-up email, only to get a lame excuse that it's summer and the compliance team is on vacation (aka Understaffed).

A follow-up email was sent a week later, and there are no signs of life or feedback from them.

Totally unprofessional company with no management whatsoever. STAY AWAY.

5. elokuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Mostafa, we are sorry that you feel this way. We have, in fact, tried to call you on numerous occasions over the whole month of August to discuss your application and have also followed up via email; the last email was sent on the 29th of August at 2:48 pm. It would be great if you could reach out to Conor, so that we can set up a call; we are also happy to get one of our Directors to join to discuss this. We would respectfully request that you remove this review. Thank you

Saanut 5/5 tähteä

A Beacon of Innovation and Unmatched Service!

I have had the pleasure of associating with several banking institutions over the years, but none come close to Clear Junction when it comes to innovation, technology, and customer service. It's evident that they are at the forefront of the banking evolution.

Being deeply involved in the crypto business landscape, I've often found myself facing hurdles with traditional banks. This is where Clear Junction shines the brightest. Not only are they open-minded and adaptive, but they also possess an in-depth understanding of the crypto ecosystem. Their cutting-edge technological solutions seamlessly blend with the dynamic nature of cryptocurrency businesses, making banking a breeze rather than a chore.

But what truly sets them apart is their unparalleled customer service. Their team is always responsive, proactive, and knowledgeable, ensuring that every query, no matter how complex, is addressed promptly and efficiently.

If you're in the crypto business and are looking for a banking partner that understands your needs and is equipped to cater to them, look no further than Clear Junction. They are undoubtedly setting new standards in banking for the digital age.

Rating: ⭐⭐⭐⭐⭐ (5/5)

13. syyskuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Grigory,

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Clear Junction. We take great pride in our commitment to innovation, technology, and customer service. It's wonderful to know that our efforts to support the crypto business landscape have been recognised and appreciated.

We're dedicated to staying at the forefront of banking evolution and providing tailored solutions to meet the unique needs of our clients. Your feedback reinforces our mission, and we look forward to continuing to exceed your expectations.

If you ever have more questions or need assistance, please don't hesitate to reach out. We value your partnership and trust in Clear Junction.

Saanut 1/5 tähteä

Seems you don't even understand your own business

Honestly, why are you ignoring all the reviews in your replies. The thing is, as a b2b payment service provider, you supply your clients with an IBAN. Now we know it's easy to register a little shell company, and these scam artists use their business registration to get an IBAN from you, thus using your service to scam people. So seriously, don't know who does your communication, but its almost rude to keep stating you only serve businesses. your replies suggest that you do indeed Cather to scamk companies and refuse to take action, and the funny thing is, it's very easy to track your fraudulent clients activity.. I just don't get it, the audacity in your comments.

8. syyskuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Aristotle,
As you probably have seen in some of our previous replies, we take compliance very seriously at Clear Junction. We receive a huge number of enquiries to open an account with us, but after our thorough Compliance checks, only a few are ok to move forward with the onboarding process.
We are sure that at the moment of signing up with Clear Junction, all our clients provide enough evidence of owning a legitimate business and all documentation required by the FCA.
If you do have a specific complaint, please get in touch with us via complaints@clearjunction.com, and our team will be happy to assist when possible.

Saanut 1/5 tähteä

Clear Junction is completely scam company

Very poor service and unreliable organisation.
I accidentally sent money to my own Clear Junction account. So I asked my bank to retrieve my money back.

But Clear Junction refuse to do so. They keeps saying they are the intermediary party not the end service provider. But the money was transferred directly to ClearJuction. There is no end service provider.

How’s it possible I have the bank account number and sort code of Clear Junction, but I don’t have access to my own account?

More than that, as a service provider, at least Clear Junction should check it for me. Instead of passing the buck to someone that I can’t contact.

A completely scam company. Never use this company!!!

28. elokuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi Chloe,

Clear Junction only works with Businesses, not individuals, so it is unlikely that you have an account with us. What is possible, is that your bank is one of our clients and has provided you an Iban through Clear Junction. However, it is the responsibility of your bank to sort out any problems between the parties.

If you could kindly let us know which is your bank, we are more than happy to investigate it for you. Please submit your complaint via this form https://clearjunction.com/contact/
We look forward to hearing from you and ask that you remove/amend this review, as your problem seems to be with your bank, not with us.

Saanut 1/5 tähteä

My mum has been scammed by this…

My mum has been scammed by this service. This business is facilitating scammers and Ive got evidence of her transfering money to their Limited bank address.

20. elokuuta 2023
Oma-aloitteinen arvostelu
Clear Junction-logo

Vastaus yritykseltä Clear Junction

Hi John,
Clear Junction is an FCA-regulated business that adheres to the highest standards regarding compliance. Clear Junction only works with Businesses, not individuals - your mum could've not use our services directly; she was likely a victim of a scammer using our name.
However, we are keen to help you with this. Please submit the proofs you have via this form https://clearjunction.com/contact/
We look forward to hearing from you and ask that you remove/amend this review, as your problem seems to be with a scammer posing as Clear Junction, not with us.

Onko tämä sinun yrityksesi?

Aktivoi profiilisi voidaksesi käyttää Trustpilotin ilmaisia yritystyökaluja, ja pääse lähemmäs asiakkaitasi.

Hanki ilmainen tili

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin