The service I received from the first phonecall was 5*. Polite but friendly. Efficient and fast. They took time to reassure and explain the process. I would highly recommend... This kind of service is... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
From the first phone call with Ric it was dealt with professionally. Ric reduced my anxiety with the smooth management of the situation and was able to guide me. I have really appreciated the level of... Näytä lisää
Yritys on vastannut
They looked after all my problems from start to finished keeping me up to date with progress in a professional way couldn't have asked better thank you
Yritys on vastannut
Very professional. Great communication . They even arranged to get my courtesy car delivered early to me so I could get to work. Lovely chap . Highly recommend
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Claimsline
Yrityksen kirjoittama
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Yhteystiedot
Yhdistynyt kuningaskunta
- claimsline.com
4,7
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I spoke to Catherine who handled my…
I spoke to Catherine who handled my complicated claim with swift professionalism. She was kind and promised that my courtesy car would be with me asap….. 7am Saturday morning there it was. The driver was lovely and cheerful as well as Matt at Access Hire, who has had no end of stupid questions from myself.
Whether my car is going to die or survive is another question….. but note to self, go to a garage that you trust, not one that will smash it into a nice steel ramp post!
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Elisa,
Thank you for your kind review. We're glad Catherine was able to handle your claim with professionalism and care, and that your courtesy car arrived promptly. We’ll be sure to pass on your feedback to the whole team.
Take care,
Claimsline Team
Friendly and helpful
My claims handler Courtney was very helpful with my claim and went through all the details with me during a scary time.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi ,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Very helpful and took any concerns away
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Desmond,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Extremely pleased with the service.
I was unfortunate enough to have someone reverse into my car while parked.
Luckily putting my claim in was made very easy and the process was laid out nice and clearly making it all very easy to follow and understand.
My car was off to get repaired quickly and a hire car was delivered promptly so there was no trouble for me getting about.
21. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Jason,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Vastaus yritykseltä Claimsline
Hi Sibel,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
In reply to your text we (Pete & I)…
In reply to your text we (Pete & I) would like to say how helpful and understanding the people at Claimsline (especially Hayden) were after our accident in North Wales. Given that we were driving along the motorway on the inside lane the last thing you expect us to be hit in the back. Pete was badly affected by the experience but Claimsline (again especially Hayden) were able to see us through to the end. All we can say to you all is THANK YOU VERY MUCH. Mary Sperring
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Mary,
Thank you for the wonderful 5-star review.
We’re delighted to hear our team - especially Hayden - was helpful and understanding after your accident in North Wales, and that he supported you and Pete all the way through. We’ll make sure he sees your kind words.
Warm regards,
The Claimsline Team
Stephen was amazing
Stephen was amazing. I was contacted very quickly after a non fault accident. Everything was explained fully and my million questions were answered thoroughly. A replacement car was delivered swiftly and my car taken away to be repaired. Highly recommend
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Kelly,
Thank you for the fantastic 5-star review. It’s great to hear Stephen assisted with your accident, explained everything clearly, and answered all your questions. We’re pleased the replacement car arrived swiftly and your vehicle was taken in for repair without delay. We’ll make sure Stephen and the team see your kind words.
Warm regards,
The Claimsline Team
Thank you so much for the help and…
Thank you so much for the help and quick response.
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Munya,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
The way the call handle my claim and…
The way the call handle my claim and everything went smoothly got my courtesy next day and my car taken away I am very happy with the way things went 😄
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Joanne,
Thank you for the brilliant 5-star feedback. We’re delighted everything went smoothly - great to hear your courtesy car arrived the next day and your vehicle was collected promptly.
Warm regards,
The Claimsline Team
Very helpful highly recommended
Very helpful highly recommended
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi ,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Super professional assist me the claim…
Super professional assist me the claim without that help I would be lost many thanks.
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Tim,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Great handler they done everything for…
Great handler they done everything for me and made it hassle free
That is what customer service should look like
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Paul,
Thanks for the review and the 5 star review!
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Vastaus yritykseltä Claimsline
Hi Chibuike,
Thanks for the review and the 5 star review!
Take care,
Claimsline Team
When I first made my claim I was really…
When I first made my claim I was really unsettled about what had happened, and as this was the first time anything had put me in this situation it was great to have such amazing support from my file handler ‘guy’ ,he gave much such support and was extremely helpful with any questions I had. Reassurance was outstanding and also to be very understanding of my situation would highly recommend.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Gemma,
Thank you so much for your kind words and 5-star review! We're delighted to hear that Guy was able to support during this time.
We’ll be sure to pass on your feedback to Guy
Take care,
claimsline.com
My claim handler was Rik
My claim handler was Rik. Hands down he was amazing. As soon as he spoke he made me feel at ease as I was full of anxiety and stress and he was soo kind and helpful!! I had my courtesy car within 2 hours. He was brilliant! Couldn’t thank him enough. Thank you again! Hopefully other insurers could take note on how to deal with claims and customers!! :)
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Courtney,
Thank you for your wonderful 5-Star review! We’re thrilled to hear that Rik was able to support you so well during what must have been a stressful time. He’ll be over the moon to know he made such a positive difference.
Thank you again for your kind words and for taking the time to share your experience.
Take care,
Claimsline Team
Excellent customer service
Excellent customer service. Professional at all times and quick at getting in touch with any updates regarding repairs.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Amanda,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Quick to get everything sorted, no hassle!
Everything was put in motion in no time at all, no hassle, courtesy car delivered same day within the hour, no disruption to my plans. Didn’t realise things could be this straight forward! Everyone I dealt with were lovely, friendly, and helpful.
25. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Sophie,
Thank you for your 5-star review. We are pleased to hear that you felt supported during your recent experience and that the service provided met your expectations.
Take care,
Claimsline Team
Vastaus yritykseltä Claimsline
Hi,
Thank you for your kind words and 5-star review! We are pleased to hear that our team was able to assist and handle everything efficiently.
Take care,
Claimsline Team
Extremely helpful and polite
Extremely helpful and polite, everything was explained clearly and I was put at ease after the shock of what happened. Would highly recommend, very professional.
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Roy,
Thank you for your 5-star review. We’re delighted to hear that everything was explained clearly and that you felt supported throughout the process
Warm regards,
The Claimsline Team
Car collided into the rear of my car
The handler who dealt with my call was clearly aware of my state of shock and dealt with me with a very patient, clear and professional manner. He went out of his way to glean as much info from me that could be remaining extremely through out the call. Thank you.
31. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Claimsline
Hi Dave,
Thank you for the 5-star review. It’s great to hear our handler recognised your situation and supported you with patience, clarity and professionalism - taking the time to gather all the details. We’ll make sure he sees your kind words.
Warm regards,
The Claimsline Team
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