Churchers Solicitors Arvostelua 

My husband phoned Churchers Ryde on Monday 16th March & was put through to a person called Yvonne Stone who made an appointment to meet us for Wednesday 18th at 2.30.
When we arrived we were met by a lady who said there was nothing in her diary & she knew nothing about any appointment because she was not working on Monday.
We were informed that because the said 'Yvonne' had underlying health problems she was not there. The lady called her & said she would come in 10 minutes.
Totally unprofessional, how can you have confidence when you are treated like this.
We picked this firm because it was recommended by the Law society. Well all I can say is the whole episode left us feeling the firm appeared very unprofessional and not someone we would wish to do any business with, hence we left & will take our business elsewhere.

CHURCHERS Thank you for your reply which was posted on TRUSTPILOT,
You have totally missed the point, it was NOT the wait that concerned us but the fact that Ms Stone. had arranged an appointment with us and was NOT there leaving both my husband and I 'at risk' sitting waiting in the front office. We are both in our 70's and have serious underlying health conditions.
That is what I was referring too as unprofessional which is was and uncaring!

We have used Churchers for our past two house moves. We have been very impressed with their work - they kept us informed every step of the way, and never hesitated to chase up other parties to keep things moving. We wouldn’t now go anywhere else - and would use the firm in the future for any legal advice.

The housing legal department took on my case a while ago. I was on legal aid which meant there is a budget. I went over my budget but they still continued to fight my corner. We had several court cases and we won every single one of them. The judge knew i was on legal aid hence why he kept changing court dates and kept adjoining them. Because he knew i would have to fight by myself.. but i didn't. Churches stayed with me and went above and beyond. Thank you so much Ian Heal from churchers

Unfortunately I had a doubtful pleasure of dealing with Churchers Solicitors. First of all I ended up with a bill of £341 for a house I didn’t buy. I believe this company has disgusting trading standards and definitely please avoid them if you can...

Thank you Elizabeth Moger and Nickie Luxford for helping me with my first time buy. The whole process was made very easy from start to finish with support throughout when needed. Thank you both so much. 5 stars all round!

- Nick Wells

We are so pleased that we chose Alanna White at the Fareham branch to help us with our wills and Powers of Attorney. At all times she was polite, patient and knowledgeable. Thank you Alanna!

As a Royal Marine Veteran... I awarded Churcher Solicitors One star representing 'BAD'... it is an honest indicator of whether you should consider using them or not... the rest is down to you!

Chris Matthews was helpful, answered all my questions - very professional. Thanks

My house sale fell through therefore I took the house off the market. However, I still paid £200 plus for the work they carried out, be careful and read their terms and conditions. Personally I wish I never went with this firm as there are others out there with ”no sale, no fee” option.

Great service. Dan Norris who dealt with my case was very friendly and knowledgeable. Highly recommended. Many thanks for helping me through a difficult time.

In what was a very sad circumstances Alanna White at the Fareham branch was so understanding, caring, very professional in her approach and extremely knowledgeable in dealing with a complex matter.

Alanna met my mother several times when we were implementing power of attorney for her estate and health and her very kind words about our Mum when she passed away l will always treasure.

Our whole family cannot thank Alanna enough - we will always us Churchers who have been our family solicitors for many generations.

The Turner Family

Excellent, we found our solicitor very friendly, he explained everything clearly. Would definitely use Churchers again.

After being involved in a bus accident Ms. Bond supported my claim as a student and dealt with my application in a very welcoming, professional and supportive manner. Communication is key, and everything was made clear from start to finish. Anyone considering churchers, I would strongly reccommend.

Great service and with a smile as well.

Michelle Low at Churchers undertook the conveyancing for me in relation to the sale of my late Mother's flat. As I was selling from a considerable distance, Michelle's prompt efficiency, reliability, proactive communication and consistent focus made all the difference. A really positive experience from an excellent company which I would unhesitatingly recommend.
Thank you Michelle - You made life much easier at a difficult time.

Great service from Mr Matthews today, very friendly, uncomplicated and quick.

Chris Matthews at Lee on Solent was knowledgeable, friendly, fast and uncomplicated. Issue resolved on same day and very cost effective. Would thoroughly recommend.

A satisfactory outcome to a claim for personal injury as a result of a fall in a local shop of a large chain. Negotiated by Ms Bond who kept me informed of progress over the 12 month process.
An education on how drawn out such a claim can take.
Thanks Claire and Churchers.

A family member of mine had a criminal law issue to resolve recently, which I approached Churchers about with very short notice of the deadline to resolve the issue. Ian Robinson (Managing Partner) dealt with the case, finding us a barrister to represent my family member in court. Ian communicated with us very clearly and concisely about the route which we needed to take to conclude the issue in the best way. He was very helpful and I would not hesitate to recommend him to others.

We consulted Churchers in Ryde concerning a boundary dispute but were very disappointed with the service received. Our first meeting was cordial and encouraging and we went home remembering several key promises.

Firstly, that we would receive a client care letter reiterating all we had been told. We have never received this letter, in spite of frequently requesting it.

Secondly, that we could ask for an account at any time. Again, in spite of asking for accounts on various occasions throughout the process, we never received one.

Thirdly, that we could contact our solicitor or if he was unavailable, his clerk, at any time, by phone or email. We frequently waited for periods of ten days, two weeks or more for any response, even following repeated emails and phone calls . Our messages were never even acknowledged.

We did not feel that we received any useful legal advice on our boundary dispute from our solicitor, which was the purpose of employing him.

Finally, when we received a bill for over £7000, we asked repeatedly and over a period of several months, for a breakdown of the bill. The request was apparently ignored as it was never acknowledged until we chased it up with irritated phone calls to the company's head office.

While we cannot of course comment on their proficiency in other areas of the law, we feel obliged to report that in the area of boundary disputes our experience with Churchers has been very disappointing.

We would also suggest that it is a simple matter of courtesy, let alone good customer relations, to at least acknowledge receipt of emails, and to make an effort at replying to them in a reasonable period of time.