Chorley Group Arvostelua 

Had an MOT today at Nissan and Citroen Bolton, Absolutely amazing service made to feel very welcome by Deborah she is an absolute credit to the company with cracking customer service!

Sam Richmond
Was very helpful in choosing my car give him 10 stars all round.
Friendly approachable .

Robert was excellent .Never felt pressured very relaxed and enjoyed having a good look at car and test drive. Only down side was after trying to ring the phone system is awful. Not sales team fault but frustration nearly lost the sale.

Great communication and deal was done within couple of days and my car got delivered

Left car at Vauxhall Ormskirk to have small jobs done

While there saw Matthew Pheasant about possibly part exchange. He listened to what I wanted, arranged everything and handed me over to Sales Assistant Mark King, Finance and delivery was arranged and I am know waiting to finalise the paperwork.
Everything went well,no problems at anytime.

Thanks for Simon to help me to buy mg car.

I purchased a BRAND NEW car less than 2 years ago. I was told “don’t worry MG is reliable these days and it’s has a 7year warranty” since purchasing my car has not started on 17 occasions. Oil leak twice. Locked me and my daughter in the car once. All apparently not covered on warranty and they will come and “smash my window but I will have to pay for the replacement window. The tracking has had to be repaired and there have been brake faults 3 times.

Each time the car goes in they say they can’t find anything wrong with it or on the rare occasion they find something and it’s not covered. The aftercare is shocking and the staff do not have any care for you once they have your money. Avoid MG at all costs and avoid these dealership for any car. Their standards for looking after their customers are on the floor!

Hi
Just thought I would write a review of the service I received from Chorley Nissan Wigan, I was assisted with the purchase of my Nissan juke by Tom Shuttleworth, I would just like to highlight how helpful and professional he was in assisting me with my purchase, a friendly, genuine guy and a credit to this dealership, would definitely recommend friends to contact him if in the market for a new car, 5 stars Tom👍

Just bought our 3rd Hyundai from Chorley group Blackpool. Excellent service well looked after by Lewis would recommend.

Car went in on Friday last week for a service, all ok but needs new brake pads.
Nearly fainted at the quote of over £1000 for front n rear pads.
Rang today for a breakdown, the girl in service was so rude and sarcastic.
Evidently made a mistake and priced pads and discs, how convenient???
Some poor naive driver may well have stumped up the lot.
Check any quotes for work, I won't be back n I'll book the next service with a different Nissan dealer.

Sim at MG Blackpool understood fully our requirements for our new car. He was extremely patient with us in finding this car he is a credit to the company.

Both my personal contact for the purchase, Brian, as well as the other staff were patient, helpful and courteous during the sale of the car to me. Brian even came and picked me up on his way into work to come and collect the car

I was made to feel welcome by the salesman Talha Keeka. He made me feel relaxed with his friendly manner and supplied me with all the information I required. The whole transaction was carried out efficiently and professionally and I was very happy with my purchase.

I bought a new car last Friday after test driving a demonstrator. Unfortunately the car I bought turned out to have EXTREMELY UNCOMFORTABLE PASSENGER SEATS. Totally different to the demonstrator. So bad my wife cannot sit on it! I contacted the dealership but they wouldn’t help. All they would do was offer a part-exchange at a loss to me of £10,000.

UPDATE
They replied to my review this morning. Although nothing has changed I have managed to find an after market solution to my problem. I have found a cushion set which seems to work.

I cannot emphasise enough, though, that to avoid this problem a buyer should insist on checking the actual car one is buying because. from my experience, it is highly unlikely to match the demonstrator.

Thanks Chorley customer services for getting back to me so quickly.

Pleasant and polite staff helped me make an informed choice for my new vehicle. Nothing was too much trouble and the purchasing process was smooth and professional

Just driven our new Quashqai home and from start to finish Adam made the process of buying quick and simple. Excellent customer service throughout.

As a broker I deal with main dealers literally all over the UK. As with life generally, you experience a range of attitudes and behaviours.

I’ve just worked with Chorley Group for the supply of 2 x nearly new Nissan Primastar vans.

The whole experience was simply very good indeed, start to finish. All the staff there were a pleasure to deal with and made the job straight forward; just what I need.

I will certainly be looking to do more business again with them and have no hesitation in recommending them whether you are a private individual or business, like me.

What a dream in comparison to another company I had originally used to purchase a vehicle from which I had to reject, Claire at the Wigan branch made the process stress free from start to finish and the after sales service was second to none after a small fault appeared, this was dealt with swiftly and efficiently to a timeline that fitted around myself. Many thanks for removing all the stresses imposed by a different company.

Excellent care and advice

Again a very helpful sales person in Alex who went though everything with me.Would highly recommend Chorley MG.to anyone want to purchase a MG