Hello everybody, I would like to take a moment and share my experience with Chill Chair. I purchased the Sloe Mate ottoman. My husband loves his feet massaged, this is his favorite gift ever! The ot... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall, this chair is slightly less than average and definitely does not justify the cost. Features & Usability: The massage functionality is very basic. On top of that, the text on the digi... Näytä lisää
I purchased the Sole Mate Ottoman Foot Massager and it is absolutely brilliant. However after a week the right side air compressor stopped working to its full potential so I decided to contac... Näytä lisää
Bought a chill foot spa for a friend with early onset of parkinsons and she has said it's amazing and really helped her feet, looks stylish and well worth it. Customer delivery and commnication was qu... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Yhteystiedot
Yhdysvallat
- support@chillchair.com
- chillchair.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 64 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Company did fix issue give them some slack 👍
Updated review,
Not a scam it's real they just had difficulties during the Christmas period it can happen.
Product has arrived and is working build quality is ok although please improve the seat button it's so cheap and the button is loose not sitting tightly in fitting hole but it works.

Vastaus yritykseltä Chill Chair
Great service
I was notified about each step on the process.
Really nice touch.
Great product and excellent customer service.
Beyond being an excellent and beautifully designed product, the caliber of customer support has been absolutely exemplary. Angel and her team truly care about the customer experience and have provided unparalleled assistance and communication.
We highly recommend the chill chair and have the highest level of confidence in the support you will receive throughout the entire process.
’ve been using sole mate every day…
’ve been using sole mate every day since I received it Recently, I was diagnosed with arthritis in my feet to the point where I couldn’t walk. I can’t even begin to describe how much this has changed my life. After just one cycle, my feet have healed, and I can walk again. So, thank you so much again!
Great customer service from Emma and…
Great customer service from Emma and the team. Buy with confidence, they will look after you.
So happy with our order!
Easy to unpack and assemble (just a few parts to click together), looks great and works perfectly - definitely worth the investment and I'm very glad we purchased.
Chill Chair & Sole Mate - the perfect combo!!
I first purchased the Chill Chair which my family loves!! A few months later I've purchased the Sole Mate Foot Massager to pair with our lovely Chill Chair. Highly recommend both.
satisfaction
This company exemplifies excellence through its exceptional service, prompt responses, and prioritisation of customer needs. Customer satisfaction is of utmost importance, and the overall standard of customer service provided is commendable.
Excellent communication from start to…
Excellent communication from start to finish. Quality product and received in a timely manner, even during the Xmas rush. Highly recommend
Very bad service
Very bad service. I placed an order on the Black Friday offer and they accepted the order as well. After multiple follow ups they came back and said that the offer was not valid any more as they ran out of stock. There is something called as commitment and the company surely does not have it.

Vastaus yritykseltä Chill Chair
I recently purchased a massage foot…
I recently purchased a massage foot stool from Chill Chair, and I couldn’t be more impressed. After about four weeks of use, I encountered a minor issue with the product. I reached out to their customer service, and I was blown away by how responsive and helpful they were. They quickly asked for a video of the issue and, once received, they promptly sent me a brand new replacement within a week. Throughout the entire process, they kept me updated and made everything smooth and stress-free. I highly recommend Chill Chair for their outstanding service and quality.
Refund was so easy
Husband approved
The ottoman exceeded my expectations and the customer service was pleasant. Highly recommended. Considering the chair for my home office. Husband loved his anniversary gift!
10/10 service
My chair has not arrived yet, however the experience with Rey and the team has been first class from the start. I was unsure about making a purchase at this price point, but their clear communication and genuine support made the decision easy. I will update this once the chair is delivered, although based on the service so far I am expecting it to be a ten out of ten.
We LOVE our Sole Mate
We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got right on it & sent a new one. Practically instantly. We definately recommend this company above anything else!!!!
Havent tried the chair yet as it has…
Havent tried the chair yet as it has just came. But Chill customer service is how customer service should be. Had a few questions and bam they were on it..excited to try it..
Order #37362
Order #37362
I purchased a chill soul mate.
The customer service is exceptional. I’ve not come across another company like this. I had emails on the status of my purchase from factory to door. I then received emails on the condition of my arrived purchase. The constant checking in to make sure I’m completely happy with the transit time, condition on arrival, and the working condition has been so impressive.
I’ve read the other reviews on here and ‘Chill’ are doing a great job.
The Soul Mate massage footstool is absolutely amazing. The quality of build is really good. The operation of the massager is quite simply the most impressive and addictive experience of my long hard day. Unwinding after a 13 hour shift with my feet in the Soul Mate is so addictive and relaxing.
I’m a size 9 and there is plenty of room inside. There are 3 settings for intensity. The 1st setting is very nice with a few moments of intensity lasting a couple of seconds each. The 3rd is obviously more intense and really squeezes your feet but this is my favourite. My partner prefers the 1st and finds the other settings painful. I suppose we are all different and each have different requirements from a massage. Some prefer it intense and others gentle. Soul Mate has balanced it well to meet all preferences.
10/10 Chill.
I’m definitely going to be buying more products from Chill.
Bardzo Dobrze!
I'm happy with my Chill Chair
I'm happy with my Chill Chair. I purchased it due to my back issues. The massage setting are amazing!
By far the best customer service you’ll experience!
Their customer service is second to none. Updated along the way of packing, shipping and delivery but then follow ups afterwards. I had an issue with my Sole Mate and they were so quick with responding and sorting the problem. While I’ve been away and not contactable, they’ve been great in keeping me posted on how it’s all going!
Other e-commerce, take note. 10/10 customer service! Cannot fault them!
I have been so ill
I have been so ill . Low oxigen . On cpap.(breathing machine at night ) Feet going numb and hands . Bones aching all over . Had an operation really really low on energy . Only had it 12 days god I feel alive again . They say our feet are connected to everything in our body . It’s Brillient and because it’s in your room you use it . Love it . 5stars from me 🙌
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







